3-D Dance
2018-07-05T16:48:43.000Z
We had been wanting to sign our daughter up her for a couple of years. We finally went for it this year. One of the things that helped us pull the trigger was the fact that their brochures said that they focus on building self-confidence. Our daughter can be slow to warm up around new people and situations so we thought this was the perfect place for her. Well some how, my email address was mysteriously unsubscribed from their list and I missed about 3-4 reminder emails about the "Mandatory Dress" rehearsal for their end of the year recital. My husband happened to log on to his personal email the day of the rehearsal and asked me if I had gotten any of the emails. I told him all I received was emails about tuition (which appear to come from the same email address as the regular studio emails which is how I never realized I missed any emails). We called the studio to find out what time and where we should bring her and got no answer. I should mention that my daughter had only missed one other practice the entire year which was when my mother, her grandmother was visiting from South America.
Anyway, the next day we get a very short email from the studio director saying that our daughter was no longer allowed to participate in the recital that she worked so hard to be a part of all year. The director never asked if we were ok, if there was a family issue or anything. She just said, your daughter is not allowed to perform. I tried everything I could to reason with these people. I sent pics and videos of our daughter practicing in class all year to show that we were 100% invested. They took the time to go through each email that they sent over the year and said, "you opened this email and didn't open this one etc. and then you unsubscribed". I asked them why would I unsubscribe and continue to pay you each much and come to rehearsals? Obviously I DID NOT unsubscribe myself. That would make no sense!!!!
This was my daughter's first experience at a dance studio at 8 years old. This was the place I trusted to help build self-confidence in my little girl and they kicked her out of the recital that she practiced for all year because I missed an email due to the fact that their system "unsubscribed" me.
They claimed that I signed something at the beginning of the year stating that if we missed the dress rehearsal that she would be not allowed to perform. I've asked for proof of this document months ago and I've yet to receive it.
I have my thoughts on why this establishment treated us this way, however I'll leave those thoughts to myself. I'll just end by saying this... think twice about enrolling your children here. I wish we would have.
We had been wanting to sign our daughter up her for a couple of years. We finally went for it this year. One of the things that helped us pull the tri... More