Conejo Services
2026-08-21T21:19:02.577Z
Very positive experience installing a new upstairs AC system with Conejo Services!They replaced our downstairs unit 6 years ago and do when our upstairs unit started to fail, we called them again.Alex came out and did a thorough test/inspection of the old system. He outlined options ranging from repairing to replacing but as the unit was 25 years old, we decided to replace.Greg, the person who sold us the downstairs unit in 2020, came to the house 2 days after our initial appointment with Alex and outlined all of our options. Greg is great to work with and we really appreciated the time he took to listen to our needs and design a system that fit our requirements. Conejo Services is lucky to have him on their sales team.The next day, Dylan came for a walk through and took all of the necessary measurements to ensure a successful installation. He even gave a Conejo Services stuffed rabbit to our dog Rocket which made him a favorite.The next day (just 2 days after we saw Greg), 2 trucks and crews showed up for the install. They put down tarps to protect the carpets and also put up plastic sheeting to protect our clothes in the closet. Install took the whole day and Austin and the rest of the crew were very professional. Great service!During the installation of the new thermostat, an area of mismatched paint was left exposed. As a professional company, Conejo would never be satisfied with leaving it like that. They called in a local handyman who came the next day and repaired/painted the wall for free. Looks great.The new unit is huge compared to the original (see pic) and works beautifully to cool the upstairs even on the hot days.Overall a very positive experience. I highly recommend the Conejo Services team. Professional and high quality work with transparent pricing.