2026-04-23T16:54:43.587Z

I have been an FSi Propane customer since moving back to the Pioneer Valley in 2023. I have found this company to be professional, easy to work with, and competitive in their pricing. Anytime I have a question, they are quick to respond. I highly recommend FSi for your propane supplier.

2026-04-22T17:04:21.790Z

I had delivery today? The rest of my VOC KEROSENE ? HAD A SMALL PROBLEM WITH JEN WHO WORKS THIER BUT MELISSA WHO IS OUTSTANDING AND PROFESSIONAL WITH FSI FUEL SERVICES HELP ME AS A CUSTOMER ON MY BEHALF TODAY!! FOR MY DELIVERY I'M VERY GREATFUL FOR HELPING ME TODAY

2026-02-11T15:27:20.681Z

Called on Tuesday for a refill, scheduled for next monday, truck showed up today (Wed) THIS COMPANY ROCKS, superior customer service!!!!! CALL THEM. AAA+

2026-01-29T16:32:29.217Z

Hello,I normally don’t leave reviews, but I truly felt the need to share my gratitude. I purchased a new build in Springfield, and last year I was having propane delivered twice a month. It was overwhelming, and while I tried to stay on top of payments, heat is a necessity—especially with how cold it gets here.This year has been even more difficult keeping up with both payments and deliveries. That said, I want to give a special shout-out to D in the office. Another woman also assisted me and was very helpful, but D truly stood out.I explained the issues I was having and why it was so hard to keep up with payments. They advised me of assistance programs that could help, but D went a step further. She arranged for someone to come out and check the tanks. The gentleman who came did the assessment and also took the time to explain that I needed to reach out to the contractors regarding my system.D worked closely with me, showed genuine sympathy, and didn’t treat me like someone who just needed to “pay and move on.” She took the time to understand my situation, spoke with management, and together we came up with a plan that was beneficial for both the company and myself.Honestly, because she went above and beyond to help me, this company will be my first priority whenever I make payments, and I’m committed to finding a way to stay up to date. Thank you, D, for your kindness, patience, and understanding—it truly meant more than you know.Thank you so much

2025-12-26T17:06:33.020Z

FSI has done work for my family as well as for the church we belong to. They are always right there for us, especially when we need them most. They are not the cheapest but their prices are always very fair and competitive. High return on your investment!

2025-11-14T19:07:17.774Z

THANK YOU SOOOO MUCH! IN ANY EMERGENCY we are EXTREMELY GRATEFUL that we can ALWAYS count on you! YOUR WHOLE STAFF is AMAZING!!

2025-06-23T14:29:51.234Z

Prompt and friendly service at a fair price

2025-06-17T16:35:25.184Z

FSI has consistently delivered great service with very competent staff. Greg and his assistant were pleasant, polite and professional. They replaced a sump pump and a sewage ejection pump, leaving the installations better than the original. We highly recommend FSI for consistently providing very qualified service technicians.