based on 130 reviews
Always Top of The Line Service. Thank you.
Alexa was not only professional, but extremely prompt with replies. She is very friendly putting us at ease that she knows what she is doing. We are so grateful to have found such an outstanding agency.... More
Alexa was not only professional, but extremely prompt with replies. She is very friendly putting us at ease that she knows what she is doing. We are so grateful to have found such an outstanding agency. Less
Emilee is the best Insurance agent I have ever worked with. She was very professional and very helpful. I am now very happy that I chose Allstate for my Insurance. Sincerely, Richard Quincy... More
Emilee is the best Insurance agent I have ever worked with. She was very professional and very helpful. I am now very happy that I chose Allstate for my Insurance. Sincerely, Richard Quincy Less
I always check the reviews of a company before considering Doing business with them. Berk’s Allstate Office had great reviews. I Had the pleasure of working with Emily Who couldn’t have been nicer. I’m a new resident transferring insurance and she made the process seamless. I’m happy to give a five star review to this office!... More
I always check the reviews of a company before considering Doing business with them. Berk’s Allstate Office had great reviews. I Had the pleasure of working with Emily Who couldn’t have been nicer. I’m a new resident transferring insurance and she made the process seamless. I’m happy to give a five star review to this office! Less
The Berk agency made it so easy to save money on insurance. Pays to shop around. Excellent service.
They were very helpful in helping me get the right coverage for my needs.
Great experience with this agency. Berk's team is absolutely wonderful to deal with and I highly recommend them for your insurance needs.
Excellent service provided by Emilee Taylor at Berk Insurance Agency when looking for affordable homeowner and auto insurance. She is very efficient and friendly. We couldn't have found a better place to do business.... More
Excellent service provided by Emilee Taylor at Berk Insurance Agency when looking for affordable homeowner and auto insurance. She is very efficient and friendly. We couldn't have found a better place to do business. Less
Caring and professional staff
They made it easy for me to get what I needed
The Berk Insurance Agency has been wonderful! We recently moved to Florida from Virginia and all the staff at Berk were extremely professional and quick to answer any questions we had. I can’t recommend them enough.... More
The Berk Insurance Agency has been wonderful! We recently moved to Florida from Virginia and all the staff at Berk were extremely professional and quick to answer any questions we had. I can’t recommend them enough. Less
easy quick and reasonable. Tx Emilee
Helpful and professional.
I will be shopping around, my auto Insurance went up.
Alexa was very helpful in reviewing our car policy with us. She is very knowledgeable and pleasant to talk with us. Great job Alexa!
Thank you Alexa Schoenfarber for always being so understanding and doing the very best to help me all the time. I'm glad to have chosen you as my Allstate agent.... More
Thank you Alexa Schoenfarber for always being so understanding and doing the very best to help me all the time. I'm glad to have chosen you as my Allstate agent. Less
Alexa was very helpful in getting car insurance. She even created a list of Home owners insurance companies for me to check out. The car insurance quote was reasonable and lower than other quotes that I have received so far. so I signed up right away. Thank you, Alexa.... More
Alexa was very helpful in getting car insurance. She even created a list of Home owners insurance companies for me to check out. The car insurance quote was reasonable and lower than other quotes that I have received so far. so I signed up right away. Thank you, Alexa. Less
Maybe I finally have an Allstate agent who takes the necessary time to handle my needs. As a disgruntled customer who felt that my agent was just there to guide me to the direct interface process with Allstate, Alexa handled my needs without hesitation and sorted out my issues in short order.... More
Maybe I finally have an Allstate agent who takes the necessary time to handle my needs. As a disgruntled customer who felt that my agent was just there to guide me to the direct interface process with Allstate, Alexa handled my needs without hesitation and sorted out my issues in short order. Less
The Best Service !!!
Always an enjoyable call to the office! The staff make you feel like you're part of the family. Reasonable rates and excellent service! Thank you all for helping me navigate the world of insurance! I appreciate all you've done to help secure my family's needs. Cheers!... More
Always an enjoyable call to the office! The staff make you feel like you're part of the family. Reasonable rates and excellent service! Thank you all for helping me navigate the world of insurance! I appreciate all you've done to help secure my family's needs. Cheers! Less
For the service, their over priced.
A WONDERFUL experience dealing with the staff at the Berk Agency.
Love Alexa! She’s always so nice and efficient. Very knowledgeable of a complicated industry.
Great experience with this company. I worked with Emilee who was very polite, friendly and knowledgeable. Emilee and the Berk Insurance Agency were able to meet my insurance needs.... More
Great experience with this company. I worked with Emilee who was very polite, friendly and knowledgeable. Emilee and the Berk Insurance Agency were able to meet my insurance needs. Less
Very helpful. And informative
Emilee is terrific. She is extremely knowledgeable and guided us thru the entire process of getting insurance for our car and boat. We have recommended her to our family and friends and will continue to do so.... More
Emilee is terrific. She is extremely knowledgeable and guided us thru the entire process of getting insurance for our car and boat. We have recommended her to our family and friends and will continue to do so. Less
The Berk agency was great to work with especially Alexa, she was very knowledgeable and helped me with all my iPhone text and email issues. They also responded to all my calls. Would recommend whole heartedly.... More
The Berk agency was great to work with especially Alexa, she was very knowledgeable and helped me with all my iPhone text and email issues. They also responded to all my calls. Would recommend whole heartedly. Less
very helpful, special Emilee, she could answer any questions that I wasn’t really know about policy and she’s very friendly.
Very happy with the auto insurance you provided for me from Allstate. Thank you.
Easy to work with and helpful.
Very knowledgeable and saved us money
I had a great experience
Always pleasant and very helpful and have always answered every question and more
Emilee is a gem to work with. She keeps us updated on any upcoming policy changes.
I have been doing business with Berk Insurance Agency, 17 Old Kings Rd, Palm Coast since 1999 and as of lately especially Emilee Taylor, who has most recently assisted with all my questions and needs regarding Homeowners Insurance and updating my Auto Insurance needs. Emilee is an outstanding employee which is so exceptional to have such a valuable person on the Berk Team. I will continue to re... More
I have been doing business with Berk Insurance Agency, 17 Old Kings Rd, Palm Coast since 1999 and as of lately especially Emilee Taylor, who has most recently assisted with all my questions and needs regarding Homeowners Insurance and updating my Auto Insurance needs. Emilee is an outstanding employee which is so exceptional to have such a valuable person on the Berk Team. I will continue to refer all my family and friends to this agency as it’s hard to come by great customer service these days! Happy New Year and Thank you to the Berk Agency in Palm Coast, Florida!Clara Less
I have been with your Company for many years, since 2005, and this has been the first time I ran into a problem with paying my bill via online. Luckily, Emilee was there to help me. What a godsend! She was able to process my bill via eCheck which was such a relief. Thank you Emilee for your kindness! You are an absolute credit to Allstate.Cheryl Mozuch46 Peppercorn LanePalm Coast... More
I have been with your Company for many years, since 2005, and this has been the first time I ran into a problem with paying my bill via online. Luckily, Emilee was there to help me. What a godsend! She was able to process my bill via eCheck which was such a relief. Thank you Emilee for your kindness! You are an absolute credit to Allstate.Cheryl Mozuch46 Peppercorn LanePalm Coast Less
Very helpful and highly professional handling issues. They won’t let you down.
It is always a pleasure to have The Berk Agency as our insurer. The staff is knowledgeable, and very efficient. Unlike many companies today, the Berk Agency respects their clients and strives to professionally address all our concerns and needs.... More
It is always a pleasure to have The Berk Agency as our insurer. The staff is knowledgeable, and very efficient. Unlike many companies today, the Berk Agency respects their clients and strives to professionally address all our concerns and needs. Less
Alexa Schoenfarber was a big help with helping me with auto insurance at Allstate. She set up my iPhone with the Milewise app where I can see how I'am doing. Thanks again Alexa for all your help. Ron Baker... More
Alexa Schoenfarber was a big help with helping me with auto insurance at Allstate. She set up my iPhone with the Milewise app where I can see how I'am doing. Thanks again Alexa for all your help. Ron Baker Less
Professional, very helpful and always seems to take the time to be sure you’re satisfied.
Berk and Emily are great. I have auto and homeowner's with Allstate. They made sure I understood my coverages. Thanks!
As a new customer to Berk Insurance Agency, I found an Ángels name Emilee, very knowledgeable and helpful, my policy purchase was great!
Emilee at the Berk Insurance Agency is wonderful! She is professional, kind and a joy to work with. Besides the fact she saved me a lot of money! :)
Everyone is always friendly, efficient and very helpful.
Hi Emille Taylor thanks for everything you and your team has done for me look forward to work you again thanks.
Easy and efficient to deal with. Quick response and service
Alexa did a wonderful job resolving issues with our home owners policy. Quick to respond and detail oriented.
I purchased a 2nd home in FL I found The Berk agency for my car insurance and Berk helped me out very quickly thank you for getting me in my feet with my car insurance in Florida.... More
I purchased a 2nd home in FL I found The Berk agency for my car insurance and Berk helped me out very quickly thank you for getting me in my feet with my car insurance in Florida. Less
Always do their very best to answer our questions with excellent expedient solutions in a more than friendly manner.
Always there to help the customers! It’s a pleasure to talk to them!
My experience with Alexa was excellent. She is professional and lovely to work with. I highly recommend the Berk Insurance Agency
Emilee was very personable, knowledgeable and helpful! Everyone i spoke to throughout my policy purchase was great! Happy to have found them.
Outstanding customer service. Excellent auto insurance pricing!
Always very prompt, courteous and helpful; I have had multiple claims since 1999 when I first subscribed to Allstate Auto insurance and Homeowners insurance; other agencies frequently send me advertisements to change to their company but I have no reason to give up great service for an unknown experience!... More
Always very prompt, courteous and helpful; I have had multiple claims since 1999 when I first subscribed to Allstate Auto insurance and Homeowners insurance; other agencies frequently send me advertisements to change to their company but I have no reason to give up great service for an unknown experience! Less
Emily, Thank you and Great people to work with and friendly service and quick response!..Elaine and Sam Tilton🤠
Always a pleasure, thank you Emilee!
I've been a client of the agency for a few years and Allstate about 40. Berk and his people are great people to work with. Great customer service, a lot of knowledge, and very understanding. They always go above and beyond. Plan to stay with them for a long time.... More
I've been a client of the agency for a few years and Allstate about 40. Berk and his people are great people to work with. Great customer service, a lot of knowledge, and very understanding. They always go above and beyond. Plan to stay with them for a long time. Less
Responsive, reliable, thorough and accurate.
Alexa was very professional and provided quotes from different companies for us to consider. She helped us lower our policy. Great job, thank you!
Our agent Alexa was super helpful and patient with us and all of our questions. Her knowledge of insurance helped us get the best coverage for both our home and vehicles. A++ service... More
Our agent Alexa was super helpful and patient with us and all of our questions. Her knowledge of insurance helped us get the best coverage for both our home and vehicles. A++ service Less
Great agency! They're very responsive and always take care of my concerns and answer any questions
Ten years with the Berk Insurance Agency and have been very satisfied with their expertise!
I got general liability and workman’s comp and they wouldn’t put it on separate pages so I had to purchase another policy for the job I am about to be on... More
I got general liability and workman’s comp and they wouldn’t put it on separate pages so I had to purchase another policy for the job I am about to be on Less
Knowledgeable & friendly customer service.
I have nothing but praise for the excellent service received from Berk Insurance Agency.
Great service and highly dependable. Emily answered all my questions and concerns a pleasure to work with.
Emilee is a true professional ! She took her time to explain everything concerning my claim and guided me in the proper direction to do so...I would recommend anyone to use the Berk insurance agency..They are awesome... More
Emilee is a true professional ! She took her time to explain everything concerning my claim and guided me in the proper direction to do so...I would recommend anyone to use the Berk insurance agency..They are awesome Less
Helpful friendly service
Emilee andi Allstate have been very helpful to us.
Customer service is very helpful and professional. I had the pleasure to interact with Alexa who helped me with my insurance needs and very quickly answered all my questions.... More
Customer service is very helpful and professional. I had the pleasure to interact with Alexa who helped me with my insurance needs and very quickly answered all my questions. Less
Emily Taylor was very kind pleasant and informative. We were very satisfied after she answered all our questions
Great experience and professional
Phone call today returned. Prompt info received by phone and email.
Great service!!!!!!!!
Excellent service!!
Always get my questions answered and never had any problems with getting things done
Absolute personal attention! Useful recommendations for insurance coverage needed. Very pleasant conversation. I highly recommend Berk Insurance Agency to anyone who is shopping for car and homeowners' insurance. You must talk to them FIRST!... More
Absolute personal attention! Useful recommendations for insurance coverage needed. Very pleasant conversation. I highly recommend Berk Insurance Agency to anyone who is shopping for car and homeowners' insurance. You must talk to them FIRST! Less
I have become a client of The Berk Insurance Agency recently and I can attest to the prompt, professional responses of its staff to my emails and/or phone calls. I am happy that I chose this agency to handle my new home insurance needs. 😃... More
I have become a client of The Berk Insurance Agency recently and I can attest to the prompt, professional responses of its staff to my emails and/or phone calls. I am happy that I chose this agency to handle my new home insurance needs. 😃 Less
They stay after hours when I was running late, and could not have been nicer or more helpful to me!
Long time customer. Customer service is consistent great. Highly recommend.
Friendly and professional staff that made switching my car insurance effortless. Thank you!
I was in the area so I stopped in to ask a question about my policy. Berk's knowledge about my needs and the many programs available assured me that I'm in good hands. A pleasure to work with.... More
I was in the area so I stopped in to ask a question about my policy. Berk's knowledge about my needs and the many programs available assured me that I'm in good hands. A pleasure to work with. Less
Very satisfied with their service
I was having difficulty navigating on he Allstate website so Maria in the Palm Coast office was extremely helpful and got everything squared away for me. She is very sincere and patient!Sincerely,Kathy HendersonPalm Coast FL... More
I was having difficulty navigating on he Allstate website so Maria in the Palm Coast office was extremely helpful and got everything squared away for me. She is very sincere and patient!Sincerely,Kathy HendersonPalm Coast FL Less
So friendly and helpful, I use them for all of my insurance
Excellent, friendly service!! Berk and his staff are quick to answer all my annoying emails and calls. They were able to save me a good amount of money with the same coverage.... More
Excellent, friendly service!! Berk and his staff are quick to answer all my annoying emails and calls. They were able to save me a good amount of money with the same coverage. Less
Been a happy customer since 2015. I especially like how they periodically check on me and will sometimes provide me information on new products that I may want. It's important for me to be current on changes and what's new so I can make decisions that are best for my future and my family. Before switching to The Berk Agency I was paying my insurance for years not knowing anything about changes in... More
Been a happy customer since 2015. I especially like how they periodically check on me and will sometimes provide me information on new products that I may want. It's important for me to be current on changes and what's new so I can make decisions that are best for my future and my family. Before switching to The Berk Agency I was paying my insurance for years not knowing anything about changes in the industry. Some people don't understand. Less
Received a postcard seeking to sell me insurance. On the card it addresses me by name and lets me know that my home insurance is expiring on May 4. Totally surprised as I know my insurance doesn’t expire until October. This tactic is deceiving and results in anxiety. Had to call my own insurance to make sure I was covered. Called them and the girl simply stated they use date I bought home 22 yea... More
Received a postcard seeking to sell me insurance. On the card it addresses me by name and lets me know that my home insurance is expiring on May 4. Totally surprised as I know my insurance doesn’t expire until October. This tactic is deceiving and results in anxiety. Had to call my own insurance to make sure I was covered. Called them and the girl simply stated they use date I bought home 22 years ago. They have no real clue as to when it expires. In an attempt to get you to seek a quote , they just misrepresent date. Receptionist didn’t see it as annoying and just blew me off. This practice needs to stop. If you are gonna call me out by name, you better have accurate information. There was no concern on their part. If I get another misrepresentation by this agency, I will report to better business bureau and the insurance commission. Cease this practice . Thank you. Less