The reviews highlight exceptional service from the business, noting professionalism, timely response, and thorough explanations about septic systems. Customers appreciate the reasonable pricing and the commitment to customer satisfaction. There are no reported cons, indicating a consistently positive experience.
5
Jun 12, 2025
Very quick responder. We called for an alarm that was triggered in our septic system and he came right away. After an initial site inspection, Richard...
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Very quick responder. We called for an alarm that was triggered in our septic system and he came right away. After an initial site inspection, Richard found the problem and fixed it.He was very thorough and gave us maintenance tips and an overview specific to our system. He has several years of experience and has earned our trust. We will be calling him and using his company for any septic services moving forward.
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5
Jun 10, 2025
We are glad we reached out to B&B Septic because he was quick to come out and check out our issue. His pricing was very reasonable and was very frien...
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We are glad we reached out to B&B Septic because he was quick to come out and check out our issue. His pricing was very reasonable and was very friendly and helpful on giving me information and advice on my septic tank.
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5
Jun 03, 2025
Mr. Richard Bearden is one of the most courteous and professional people my wife and I have ever met. Richard responded the same day we called him and...
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Mr. Richard Bearden is one of the most courteous and professional people my wife and I have ever met. Richard responded the same day we called him and he texted us to let us know he was on his way. After diagnosing the problem, he clearly explained what actions he could take and how much it would cost. Richard addressed the problem immediately and fixed the issue. He was professional and courteous, and we are happy to have a service contract with B & B Septic. We cannot recommend him or his company to highly. We are beyond satisfied!
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5
Jun 03, 2025
I am looking at purchasing a piece of property, but had no idea where the septic systems,( two houses)were located. Richard and his wife Kristie were ...
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I am looking at purchasing a piece of property, but had no idea where the septic systems,( two houses)were located. Richard and his wife Kristie were to meet me at the property on a Saturday. They were there upon my arrival and Richard was already probing the yard to locate the systems. After maybe an hour or so later, Richard had located BOTH systems. These systems were quite old, and confounded Richard for a while, but he never gave up. I highly recommend this company I'd give more stars if I could. Thank you B & B Septic.
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5
Jun 02, 2025
Very nice people. Showed up on a Sunday to pump our Septic tank that was backing up in our home. Very easy to work with as well. Worked out a payment ...
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Very nice people. Showed up on a Sunday to pump our Septic tank that was backing up in our home. Very easy to work with as well. Worked out a payment arrangement with us since we was a few days away from payday. They were so so so very nice. My son who’s 4 years old was upset when he came home and they weren’t there anymore. I recommend Richard Bearden all the way. 10 out of 10. I will recommend him to everyone I know and to people I don’t know as well if given the opportunity. Oh and he traveled to my home over in Paris Texas. Thank you so much Richard!!! May God Bless you and your family.
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5
May 31, 2025
Extra nice guy! Came out and performed services in a timely manner and even was able to give advice on preventative measures! Highly recommend!