Viva La Brow
2024-08-09T22:25:23.179Z
I had a very disappointing experience with this beauty salon. I contacted them because I was interested in their eyebrow lamination and microblading services. The owner gave me an initial consultation over the phone, which I thought was a good first step. However, after that, she sent me a text message with some additional questions, to which I replied that I already had microblading done by someone else.
To my surprise, her response was that she does not work on clients who have already had microblading done by others. While I understand that every professional has their own policies, what really upset me was that when I tried to ask a follow-up question via text, I never received a response. I sent another message later, and I never heard back from her.
As a customer, I believe I deserve at least a response, even if it’s just to confirm that they can’t offer the service. The lack of communication and poor customer service left me with a very negative impression. I would not recommend this place to others.
I had a very disappointing experience with this beauty salon. I contacted them because I was interested in their eyebrow lamination and microblading s... More