ACE Tree Service (Birmingham)
2025-12-17T14:10:04.611Z
Hired these guys after a storm flung our neighbor’s metal roof onto our property and caused tree damage which included depositing a 20 ft piece of roofing into a large white oak directly behind our house. I found them with an organic google search, noticed their good reviews, and decided to reach out. Was on the schedule for an initial estimate visit within the next couple days. Zach came out to estimate, very friendly/professional. Gave me a quote on the spot which was easily agreeable bc it was going thru insurance. Even without insurance I think this was a reasonable price for the standard of service you receive. I’m of the belief that you should spend a little more on quality service from an established business with processes in place, in lieu of the cheapest fly-by-night operation that can bring additional problems in and of itself.A week or so passed and I signed the estimate, Misty had me on the schedule for next day, she was very sweet and friendly. They use a CRM which keeps you updated via text. I received a text that morning saying the crew was in route. The crew arrived on time and the lead met me at my door a little after 8. He was cordial, confident, and professional; I wish his name didn’t escape me so I could mention him here.They made quick work of the project and were done by 11am. They cleaned up our porch of any sawdust and even picked up sticks that were there prior to their arrival! Unfortunately I was in a meeting when they wrapped up and couldn’t meet them outside but he told me through our Ring camera that another team would be out the next day to clean up the debris they left at the street.And wouldn’t you know it, the day immediately after they showed up right at 7am to whisk away the debris. This guy was also very thorough and left only the smallest amount of sawdust.If you’re on the fence about these guys, I highly recommend you pull the trigger and hire them. Save yourself the hassle of dealing with the cheapest option that skimps on insurance and skips corners to make an extra dime.