National Conservatory of Arts
2026-05-09T18:35:31.979Z
I paid for classes for my partner to learn piano and, despite us having a number of credits remaining due to cancellations by the piano teacher, it was near impossible to reschedule. After getting frustrated with the front desk, we tried to send an email (and follow up) to the owner and we never received a response. We were even told that the owner “doesn’t really respond to emails” by the front desk, which we found weird to be so blasé about considering this is a small business. I’m mostly disappointed, because I bought these lessons as a gift. Also, for some strange reason, it can be hard to get someone on the phone and phone calls are responded to over text. I personally chose this business because it was Black women founded, so it was annoying to have such terrible customer service from a business I really wanted to support.