2025-05-24T14:51:00.843Z

Staff is wonderful very knowledgeable with the insurance process.

2025-05-14T19:42:59.548Z

2025-05-14T14:06:16.586Z

Fast, friendly, and informative service. Great experience and expertise!

2025-02-28T19:55:25.540Z

I am BEYOND thankful for the team at James Medical. I went in this morning in a bit of a panic because my mother-in-law's lift chair (bought from another vendor) stopped working this morning.The team in the store was so kind to help me find and pick out a new chair for her and got me same-day delivery so she didn't have to go a day without the chair. They were extremely kind and patient with me being in an absolute panic and helped calm me down and reassured me that they would help me out.The guys who came to remove her old chair, as well as deliver and set up her old chair, were also super kind. They were extremely professional and walked me through how to use her new chair.James Medical is an asset to Fort Wayne, as far as I'm concerned. The staff is knowledgeable and compassionate and that is a rare thing to find nowadays. Thank you all again!

2025-01-29T20:15:29.967Z

We visited your store recently and was very pleased with the amount you have to offer. We were not able to arrive until the end of the day but the employee was so kind as to show us around and answer all of our questions even when it was now into after hours. She didn't try to rush us out the door and made sure we had what we needed. Thank you for being so kind!

2025-01-21T23:05:30.550Z

2025-01-20T21:56:01.380Z

So very happy with Joe. He got right on getting my son his new wheelchair. Whole process from to finish was 7 weeks. When we came in for final fitting, he took time and double checked everything before we left. Would recommend James Medical for any and all mobility and home care needs.

2025-01-20T19:47:12.652Z