Casey's Fireworks
2026-07-14T14:03:39.583Z
I had a very disappointing experience with James. During our interaction, he called me and my family "retarded," which was completely disrespectful and unprofessional. When I called him out on his behavior, his response was to say, "My parents own this place, and I can do what I want." That attitude, combined with the personal insults, made it clear that customer service and basic respect were not a priority.I understand that disagreements can happen, but there is never a reason to resort to name calling or offensive comments about a customer or their family. Based on my experience, I cannot recommend this business and hope management aka parents takes steps to address how customers are treated by their man child
I had a very disappointing experience with James. During our interaction, he called me and my family "retarded," which was completely disrespectful an... More