2026-08-06T00:00:00.000Z

Great service, managed to slot my annual boiler service within 48 hours of contacting them. Professional and friendly staff varying from phone, email and in person communication. I have signed up to their monthly/annual boiler plan due to the service the company provides.

2025-10-22T00:00:00.000Z

Exceptional service. We received a professional and thorough service would highly reccomend.

2025-08-06T09:56:25.000Z

Neaterheat service our boiler every year and are very easy to deal with, turn up on time, do a great job, and are friendly and professional.

2024-06-05T00:00:00.000Z

If only more companies were as good as Neater Heat. Service booking was very efficient and provided within a few days. Service on the day was very friendly and totally professional. I have no hesitation in recommending this first class company for boiler servicing or repair.

2024-04-17T09:11:13.000Z

Mark installed our new boiler. From start to finish he was excellent. He worked non stop from the time he arrived untill he left . I would recommend Neater Heat to anyone for boiler installation. He was very hard working and cleaned up as he went along . Was a pleasure to make this man a cup of tea 😀

2024-04-10T00:00:00.000Z

1rate service all round as usual —- From booking to excellent service engineer Desmond

2023-12-29T00:00:00.000Z

A massive thank you to Lee, Jaimie and Luke for the excellent installation of our new boiler. Jaime and Luke worked like Trojans completing the installation in a day and a half. They ensured we had heating after the first day to prevent our little one (and us) from having a chilly night. Each morning we received a text message with their ETA which was precise. (Not like other tradesmen who don't turn up when they say they will). They were very tidy, professional, knowledgeable and complimentary of each other. Extremely friendly, top notch people who were brilliant with our toddler when he wanted to show them his toys when they first arrived. They were also very understanding and friendly towards our springer who greeted them at every opportunity and also presented them with toys.

2023-10-25T00:00:00.000Z

We have been a customer of Neater Heat for over a year now and our experience is great. From the first call to book a service, through to the service itself and a follow-up to ensure we were happy, this company was exceptional. Excellent and knowledgeable engineers - for today's service, Desmond was polite, efficient and a very tidy worker. You couldn't ask for more and the cost is most definitely value for money.

2023-10-19T19:46:14.000Z

Superb, the response time was very impressive. The engineer arrived promptly and was extremely polite and professional and quickly diagnosed the problem. It was fixed in an hour and he left no trace. Extremely happy and I highly recommend Neater Heat

2023-10-19T18:52:23.000Z

Great experience. Came out within a few hours and fixed my boiler immediately. Good price and highly recommended. Thank you 😊

2023-10-10T00:00:00.000Z

Received excellent service. Desmond, was friendly and professional. He advised of ETA and arrived promptly. Carried out a thorough service and advised that all was working well which was very reassuring. Would highly recommend Neater Heat.

2023-07-12T00:00:00.000Z

I have used Neater Heat twice and both times Danny has come out to service our air sources heat pump and then do some work to get the system up to scratch for a maintenance contract. Both times he was just incredible both in terms of knowledge and worth ethic. Highly recommended.

2023-01-28T00:00:00.000Z

Our external condensate pipe from our boiler had been regularly freezing in the recent arctic weather. Jamie rerouted it internally to the washing machine outlet. Problem solved, very neat and tidy work, and he made sure we were entirely happy with it. We have used Neater Heat before and will continue to do so, recommend them highly.

2022-12-13T00:00:00.000Z

Professional, punctual, friendly and knowledgeable ! I had an ignition problem with my boiler. Neater Heat have extended their working hours during the busy winter months so gave me an appointment that evening. Danny diagnosed the problem quickly and spent time checking that the system was working problem. He offered great advice on how to keep the boiler working efficiently. I have used Neater Heat now for boiler services and repairs and would definitely recommend them. All of the engineers are polite, punctual, helpful and knowledgeable. A very professional local company.

2022-11-16T00:00:00.000Z

I rang Neater Heat a week ago for a quote. They confirmed by email and a date was arranged over the telephone with lovely staff who made the process very easy. Ashley arrived within the given time, within a week of by initial enquiry. He couldn't have done more for us. Well presented, clean, clearly spoken and got on with the job in hand and explained everything he had done before leaving, I can't thank you enough for everything from start to finish. I would not hesitate in using Neater Heat again

2022-11-13T00:00:00.000Z

Neater Heat say that their ethos is grounded in the military and this shines through in everything they do.I experienced dedicated professionalism, pride in workmanship, punctuality, neatness and above all, a humble and caring attitude. My gratitude to Jade, Mathew and Jamie who each went out of their way to keep me happy (not easy!) and they did their company proud. Now I know why they have such an esteemed local reputation. Well done Neater Heat

2022-11-08T00:00:00.000Z

A Quick response, Polite and professional, Engineers, a company i would certainly recommend,

2022-11-01T00:00:00.000Z

Booked Neater Heat to service our Gazco gas fire. Young guy came to do the service, unfortunately I never asked his name. Very impressed with him. He read the manual then checked the gas supply. He had the fire in what seemed a hundred pieces, cleaned every one then reassembled the fire, then checked everything was working ok, which it was. He was here just over 2 hours, very polite, quite happy to answer any questions that I asked. The company kept me informed throughout as to when they would be arriving.

2022-09-28T13:47:24.000Z

Neater Heat are a fantastic company. Called on them for many things in the past and each time the service has been second to none. Prompt arrivals for appointments, great prices and excellent customer service throughout. Would highly recommend!

2022-05-30T00:00:00.000Z

I had my boiler serviced and Danny was on time and extremely helpful and polite. He tested my gas meter and saw it was dropping too quickly. Turns out my kitchen fitters had been lazy and gas was leaking from my cooker (small amount). I am so grateful he found it and was able to sort it out there and then without fuss. I like that the company does local work and is not all about just getting it done. I hope to get a service contract with them and I am grateful for their help and the fact they are so reliable as I have been let down in the past. Would recommend 100%.

2022-05-10T00:00:00.000Z

Highly recommend. New combi boiler and radiators fitted in my new home . The 3 gentleman that came round to complete the job where so polite and hardworking. It was nice to know they are in your home and respect your property while working Explained everything before leaving Very happy customer

2022-05-03T00:00:00.000Z

Absolutely first class service from a friendly gentleman. Well recommended

2022-04-28T00:00:00.000Z

Came when they said they would to estimate which then came the same day. Once accepted gave us a date to supply and fit the boiler. Very very efficient and tidy didn’t send invoice until they had left it working for several days then spoke to us to check we as landlords and our tenants were happy with everything. Best firm we have ever used

2022-04-28T00:00:00.000Z

I had an emergency job that needed doing that day…spoke someone a Neater ahead and they had a nice young man come over that afternoon. Brilliant service. Will use them again.

2022-04-27T00:00:00.000Z

I had my boiler replaced a few weeks ago. The service from the point of quotation to installation was first class. I could not recommend this firm more. Everyone in the team I dealt with was simply amazing.

2022-04-26T00:00:00.000Z

Absolutely brilliant and first class service from start to finish. Lee and all the Team have been incredibly professional and very competitive. Would recommend this team with zero reservation. Thank you so much ++

2022-04-26T00:00:00.000Z

I originally called Neater Heat because my boiler had broken down. The receptionist was responsive and the appointment to attend simply arranged. On arrival, the operative was polite, professional and knowledgeable and sought to repair was turned out to be a terminal problem. The recommendation was that the boiler be preplaced; Neater Heat's advice was proffered in a well mannered way and, having compared their prices with the wider market, I was comfortable that they were competitive. Again, arrangements for delivery and installation were make quickly and efficient. Communication was excellent. The installation took a single day. The quality of the install was very good; the ancillary brickwork and other minor works required were done very well. All waste was taken off site and the house was left clean and tidy throughout. All of my dealings with Neater Heat were professional and cordial. I'm in the real estate business and I have seldom come across a better contractor in any field.

2022-04-25T00:00:00.000Z

A couple of minor problems with the install. They were dealt with efficiently the next day

2022-04-25T00:00:00.000Z

The young man who came to repair our toilet cistern could not have been more helpful and polite, as was the office staff who booked the appointment.

2022-04-25T00:00:00.000Z

Prompt efficient service. Turned up on time Gave guidance and advice Would highly recommend