Celebrate Dental & Braces Springfield
2026-05-20T16:07:20.562Z
As a medical office manager, I may have high expectations but we will not return. Equipment is not up to par. The base of the exam chair in the private room was filthy with dust and debris. The bed in the shared room had some sort of dried substance on it. There were several staff members actively in violation of HIPAA laws. I would suggest privacy screens on the monitors in the shared rooms, especially if DA's are going to be accessing other patients charts with the screen facing the patients/parents. Aside from these concerns, the DA was wearing scrubs so tight and see through that her entire undergarments were visible enough that my 7 year old made a comment. In the process of filling a tooth, I watched the Dr knock my sons crown loose and not say a word until at the end of the appointment when I asked about it. He basically said bring him back WHEN it starts hurting. The dental assistant had a surprised look on her face. The Doctor that placed the crown is not happy with that advice. We will return to him as self pay patients over coming back here to use insurance. It is disgusting how normal it is in the dentistry world, particularly pediatrics, to receive such low quality, impersonal care.
As a medical office manager, I may have high expectations but we will not return. Equipment is not up to par. The base of the exam chair in the privat... More