based on 281 reviews
We are sadly devastated with the report we received and the amount of things that were missed out. From small details to larger scale issues which has costed us a fair bit and not to mention the stress it created and the time it took to rectify. The main things that were missed out was mould presence in our kitchen and utility room and the biggest issue which wasn’t picked up by the Snagger was l... More
We are sadly devastated with the report we received and the amount of things that were missed out. From small details to larger scale issues which has costed us a fair bit and not to mention the stress it created and the time it took to rectify. The main things that were missed out was mould presence in our kitchen and utility room and the biggest issue which wasn’t picked up by the Snagger was levelling issues in our first floor. Our report highlighted concern for downstairs (which was completely the opposite) We had no trouble getting wood flooring laid downstairs however it wasn’t the case upstairs. We had to have the chip board removed which didn’t help so then had to have the whole of our first floor laid with plywood (wasn’t cheap) then on top we had to have the plywood screeded all to get wood flooring laid. In conclusion upstairs wasn’t checked for levelling, the Snagger probably thought there is no need to check and that we would have carpet laid anyway which wouldn’t have been a problem if we did. But not everybody likes carpeted bedrooms. Less
Thanks very much to Matthew who attended to snag my new house yesterday, for his punctual attendance, polite manner & extremely professional, courteous service. Matthew didn't rush the job, spending several hours carefully checking and documenting everything, but always happy to stop to answer questions throughout. At the end of each stage, Mathew gave a summary of his findings and a further deta... More
Thanks very much to Matthew who attended to snag my new house yesterday, for his punctual attendance, polite manner & extremely professional, courteous service. Matthew didn't rush the job, spending several hours carefully checking and documenting everything, but always happy to stop to answer questions throughout. At the end of each stage, Mathew gave a summary of his findings and a further detailed breakdown of the whole process on completion of the survey. Within well under 24 hours I received a comprehensive snagging report, which is well laid out and easy to understand. Although thankfully there was no major issues with the house, the report contained a significant number of things which had been identified to be sent to the developer for rectifying. Had I not chosen to have the snagging done, I would never have been aware of virtually all these, which might have resulted in future problems that will now been avoided? Thanks again! Less
We had a great experience using Premier Snag to carry out a snagging report of our new home.The report provided was very clear and concise, with clear pictures detailing any defects.The surveyor also carried out a thermal inspection of all windows, doors, walls etc and an inspection using a drone to check roofs, gutters etc, which was a great touch.We're very impressed with how thorough the inspe... More
We had a great experience using Premier Snag to carry out a snagging report of our new home.The report provided was very clear and concise, with clear pictures detailing any defects.The surveyor also carried out a thermal inspection of all windows, doors, walls etc and an inspection using a drone to check roofs, gutters etc, which was a great touch.We're very impressed with how thorough the inspection was and feel it was money well spent to be (hopefully) able to relax and enjoy our new home without stumbling on defects every other day.Its also worth noting that communication leading up to and prior to the inspection was fantastic too. We would definitely use Premier Snag again if we moved. Less
Very good report, found all the relevant issues with my new build flat. Grace thouroughly tested all aspects and checked the whole flat, well worth it. Would recommend 100%... More
Very good report, found all the relevant issues with my new build flat. Grace thouroughly tested all aspects and checked the whole flat, well worth it. Would recommend 100% Less
Very efficient and comprehensive report. Gave helpful advise on survey options over the phone and booking online was straightforward. Turned up on time and spent 4hrs inspecting the house. Written report was certainly worth the money.... More
Very efficient and comprehensive report. Gave helpful advise on survey options over the phone and booking online was straightforward. Turned up on time and spent 4hrs inspecting the house. Written report was certainly worth the money. Less
Great service from Tom.F who came to snag our new build. Tom was knowledgeable, friendly and competent in his assessments throughout, all questions we had were answered with confidence and clarity, and a comprehensive report was shared with us the same day, 5 star service, highly recommend!... More
Great service from Tom.F who came to snag our new build. Tom was knowledgeable, friendly and competent in his assessments throughout, all questions we had were answered with confidence and clarity, and a comprehensive report was shared with us the same day, 5 star service, highly recommend! Less
Aqib came to complete an inspection the day after we got the keys 18 months ago. He did a fantastic job and found 200 snags on what was great quality build. Since then they have fixed most and yet when Aqib came back to reinspect he spotted not only where half a job was done, but also where some other things had happened since! The ROI on this is HUGE, having had my house re-rendered alone will ... More
Aqib came to complete an inspection the day after we got the keys 18 months ago. He did a fantastic job and found 200 snags on what was great quality build. Since then they have fixed most and yet when Aqib came back to reinspect he spotted not only where half a job was done, but also where some other things had happened since! The ROI on this is HUGE, having had my house re-rendered alone will have been a 10x return and that probably only accounted for 5-10% of the issues found. It’s an absolute no-brainer to get Premier Snag round to look at your new build. Less
We've been pleased with Premier Snag services. James has been amazing and took the time to explain us the whole process before going through the whole house for a complete inspection. We'd definitely recommended this company to anyone who look for a professional snagging services.... More
We've been pleased with Premier Snag services. James has been amazing and took the time to explain us the whole process before going through the whole house for a complete inspection. We'd definitely recommended this company to anyone who look for a professional snagging services. Less
I wanted someone to investigate the reason for one of the rooms in our house being much colder than it should have been. I chose Premier Snag because their rates were very competitive. Mark from Premier Snag came out and using a thermal imaging camera he identified the problem within a few minutes. He then did a thorough check of my whole house, identifying some other issues. Mark was very happy ... More
I wanted someone to investigate the reason for one of the rooms in our house being much colder than it should have been. I chose Premier Snag because their rates were very competitive. Mark from Premier Snag came out and using a thermal imaging camera he identified the problem within a few minutes. He then did a thorough check of my whole house, identifying some other issues. Mark was very happy to talk me through what he was doing and pointed out interesting features within my home I hadn't been aware of. He also gave really helpful advice in relation to how to report concerns to the developer and what Building Regulations and NHBC standards to reference. Mark was professional, friendly and extremely knowledgeable.I could not be happier with the service he provided. Less