Top Gun completed a roof replacement after the summer 24' hail storm really messed things up. The team was very courteous and helpful throughout the process. Less

TOP GUN - 5 STAR rating - been working with them on a insurance claim - Excellent Company always ensuring the work is done right answering all questions/concerns - 100% recommend Less

Couldn't have imagined a better experience with a team of professionals to restore my home after a fire. Communication and performance was excellent. Shout out to Tony the project manager who did an outstanding job. Less

We were very happy with the awesome renovation Damian and crew at Top Gun did on our main bedroom suite. Everyone was conscientious, friendly and very professional throughout the entire process. The work was of the highest quality, they quickly resolved any issues, and expertly adapted to our requested changes. As a result, we have already hired them for another renovation job. Less

From day one, everyone at Top Gun that we had contact with was very professional and yet very friendly and responsive to all our questions and requests. They kept us informed during the process and were totally on top of the entire situation. Every contractor that they sent out to do the the various jobs that were required to restore the water damage and install the carpet were very professional, extremely friendly and accommodating. Even more importantly, each one did an excellent job! I would highly recommend each of them and will use them again if needed. David and Karen Mumma Less

People…use Top Gun for all home projects!!!! We were SO impressed with every aspect of our water damage repairs. From Tony, who was our first contact, to Domion, our project manager, to James our painter, and Tom and crew for our wood floors and Dennis and crew who moved and prepped our home…everyone was professional and friendly and genuinely cared about the details to repair our home. Also we got a call every day telling us who would be coming and when!! It was so reassuring to have such great communication with them. Again we would HIGHLY recommend them and will use them again for any future home projects!! Less

We reach out to Top Gun Restoration for our kitchen remodel in February 2023 for a quote. We have the owners of the company and the project supervisor came to our home to get the quote for our kitchen remodel and discuss what we wanted our kitchen to look like. Two weeks later, all three gentlemen’s visits our home again to finalize the materials for our kitchen cabinets and get all the measurements for the kitchen. About two to three weeks later, the company main office call and told us that they set up few appointments for us to go pick the material for our countertops, the sink, faucet, and backsplash. After the company received our kitchen cabinets from the manufacturer, they submitted to us the schedule of when they were going to start working on our kitchen. The kitchen renovation started on 16th May and completed on the 14th June. We want to let you all know that all the sub-contractors personnel and Top Gun personnel working on our project were very professional and do their individual job very well. We want to mention how great a job Mr. Tony did as a project supervisor. Tony was supervising few other projects as the same time our project was being worked on. He also made sure that every little detail of our kitchen project was installed properly and that there was no defects. Also, the owners of Top Gun paid a visit to our home few weeks later to check out how great the job their company did for us. We wanted to thank you all for your attention to detail building our kitchen. Mr. Mo. Less

I could not have asked for a more professional company and remodel than provided by Top Gun. The experience was everything I expected in hiring integrous contractors to complete a complex project in my home. Grab a beverage, snack and have a seat. My water heater corroded causing a myriad of problems in my bathroom, laundry & family rooms. In the end, I decided to fully remodel the bath/laundry room (as they are one) and the damage to the family room floor. Built around 1971 when there were fewer codes from which to adhere, having the work done in home brought standards up to current code. From the start, Top Gun staff, managers and workers have been professional, courteous, masters of their respective talents, good listeners to their client's needs, provided training and building suggestions when I asked their opinions. Clear communication, key in any field, has been abundant. This applies not only to Top Gun, but their collaborative contractors in demo, asbestos mitigation, electrical, plumbing, sheetrock repair, texturing/painting and tiling as well. When additional issues were discovered throughout the process, they were corrected, with or without my intervention. This is so unlike others' experiences where unexpected problems go ignored or covered up. Top Gun & partners' combined work speaks for itself in the attached pictures. Where most people seem to dread remodels, I've truly enjoyed the process. Part of it is having a 10-year remodel dream realized. Another is re-engaging with professionals in their respective fields who enjoy sharing their exceptional talents with the public. I retired several years ago due to health problems which took my focus off the working world. Until this (forced) project, I didn't realize how much I missed working with them and deeply appreciate all the people met along the way. Thank you to everyone who participated in turning a bath & laundry from a shabby to lovely, attractive abode. #WorthIt #MicDrop #CallThemWhenYouNeedWorkDone... Less

The work I had done by them was amazing. They communicated well, answered any questions, and kept me in the loop of the whole process. I was impressed by them and would highly recommend them to anyone. Less

Top Gun exceeded my already very high expectations, on every level. Two water damage losses required extensive repairs. Everyone we dealt with was amazing...skilled, kind, respectful, patient, professional. Our project manager Chris and the foreman, Damian, stayed on top of the entire project every step of the way. I have already recommended Top Gun to several friends! Less

Top Gun did a great job fixing my roof. Even thought is was a small job, they still made it a priority. The project manager communicated with me throughout the entire process and sent me good before and after photos. I would recommend Top Gun Restorations to anyone needing roof repairs. Less

We've used them twice for restoration after some damage to our house and they do a great job. They correct any issues and leave the place looking as good or better than before. Great to work with. Less

I was very pleased with the work done by Top Gun.Our project manager was very attentive and responsive to our communication. Everyone who worked on our house was professional and made sure we were satisfied with the work that was done. They worked directly with our insurance company to make the process easier. It was so nice in the midst of our house being torn apart to have such a great company to work with. Less

I would just like to say that I have been known to be a "Karen". No apologies. what can I say? I like what I like and I know what I don't. I like people who are professionals and take pride in their work. I also like people who are on time, do what they say, perform a task in a timely manner, I like a clean crew. Most of all, a Respectful crew AND most of all a company that understands what's it like to be human . They gifted me with such grace and dignity that I realized what I have been lacking in my everyday encounters with others. A company like this is one that excel standards in the industry, truly sets themselves apart. . Top Gun is saved in my phone, as an emergency contact, not because I have no other options but, Because I KNOW they will be there for me. Day, NIGHT, rain or shine. TOP GUN is THE BEST in the SPRINGS and I've lived here my whole life. I was a MESS in my experience. to say the least. THE YEAR OF CORONA, and the WORLD falling apart. Humanity is caving, my health was causing my job to be put on hold … I was a MESS!! and my roof now has leaks! TOP GUN came in. Got the job done, in seriously I want to say two weeks, in and out, the stress I felt was HEARD, FELT, UNDERSTOOD, and VALIDATED. I was NEVER once left to feel like I was making a mountain out of a mole hill, although bless my heart, I thank God for the people that have to deal with me daily, I was. I was/ am a TYPE A/Control freak of the project and Never once did anyone make me feel like its to much. They came to recheck multiple times each time I "heard' something :D and never once making me feel like a pain! From the front desk to billing, everyone of the employees there is an intricate part of the well oiled machine they have operating over there. Point is, I can go on and on but TOP GUN is truly in the business for the RIGHT REASONS. to do good, HELP and run a GOOD business. :) PICK TOP GUN! you wont be sorry :) Im not! Less

Everyone at Top Gun was professional. They did a fantastic job fixing the water damage to my wooden floors. Top Gun made it so easy dealing with the insurance company, it was stress free! Jamie at Top Gun was so personal, we really enjoyed her. She was there throughout the project, helping and doing anything that needed to be done. I would highly recommend Top Gun Restoration! Less

Top Gun folks were outstanding! Their work to repair our home's water damage exceeded all of our expectations. I would use them again. Highly recommend you consider using their services! Less

I was very pleased with my experience with Top Gun Restoration. The team was very professional and had a very positive attitude. I really appreciated the clear lines of communication. The workmanship was top notch and timely. Less

Everyone at Top Gun was great to work with. Very professional, knowledgeable, and courteous. We had a complete loss to our home from water damage and The folks at Top Gun restored our house to better co edition than it was before the loss. Excellent company!!! I would recommend to anyone that if they need restoration services to call Top Gun 1st!!! Less

The team at Top Gun was fantastic. From the first call to clean up the mess from a water leak until the final sign off, I have nothing but good things to say. They were extremely quick to respond and there follow up was outstanding. There is not one thing I could have asked them to improve on! If the need ever arises that I need this kind of services again they will get the call. Less

Top Gun provided our family with one of the BEST interactions with a business we have ever had. They kept us abreast of all the moving parts of our claim. Our project manager and team worked above and beyond to ensure we were happy and that we received what we wanted and more especially deserved. I would HIGHY recommend Top Gun Restoration to anyone who needs restoration and/or home improvement work. Less

Top Gun was on top of the job all the time. Our particular job was delayed time after time due to a defective door, NO fault of Top Gun’s. Laura was very kind and patient as she would checkin with me to see if we were ready to proceed. 3 1/2 months later, we were able to start on the job. The staff at Top Gun including Carl & James Romero, were all professional, personable, efficient, friendly and got the job done in a timely manner. Top Gun is the company I would hire again and highly recommend. Less

We were burnt out of our home because of a lighting strike.Top Gun came in and made sure that everything that needed done got done . They used only the very best Sub Contractors along side their employees ! they were always professional and polite and cleaned up behind themselves !!!!!!! I WOULD RECOMMEND THEM IF ASK WHO IS THE BEST FOR THE JOB :TOP GUN !!!!!!! Less

Top Gun Water Damage Restoration is a great company. They are very professional and finished the job on time. Their work looks great. It was a real pleasure to work with them! Less

When you are looking for professional services to alleviate your construction nightmares or help you recover from water damage DEFINITELY give these guys a call! It will be the only call you need to make! Less

The Top Gun team was great and worked with me on two different incidents. Worked with multiple teams to do the different elements that needed to be done (mitigation, flooring, painting, plumbing, etc) and each team member was professional and friendly. Laura and the team in the office worked hard to coordinate project schedules around our family schedule and ensure communication flowed between the different project teams, our insurance company and me. Thanks a lot! Less

There named Top Gun for a reason!!! The organization is Great in all areas, from the owner personally calling to introduce himself and project managers communication thru out projects outstanding!!!!!!! My home looks just like it was built 10 years ago, you have really put my mind and family at ease!!! Less

After our basement flooded and mitigation completed, Top Gun immediately arrived a started working on restoring our basement with absolute professionalism and great communication throughout. Less

I highly recommend Top Gun Restoration for any repairs or services. These guys know what they're doing and will do it with the utmost respect and professionalism. I experienced major water damage to my kitchen and basement from a leaky refrigerator line which caused over $10,000 in repairs. USAA recommended Top Gun and I'm glad they did! Very patient, professional, trustworthy, and thorough from start to finish. Michael was the project manager and he never gave me a hard time on the numerous changes I made when it came time to picking out my floors. I would hire them again in a heartbeat. Less

The whole team was not only great at the work they did they were respectful of what me and my family needed. Wonderful prices too. We will definitely be using them again and recommend them to others. Less

This was the 1st time I used Top Gun and the service was exceptional from start to finish. A lot of check and balances meaning there is always someone who stays in contact with you during the process of the job. You don't have to hunt them down like I had to do with other companies. When the job was completed it looked like the damage never happened. Which was exactly what I wanted.!!! Also the owner contacted us personally to ensure the work was done to our satisfaction. Which is rare . They truly are a company that live up to their name " Top Gun " I have no problem recommending them and will use them again if need be without hesitation !! Very first rate work and experience !! Less

Top Gun is always willing to improve themselves as a whole and they listen to their customers. They consistently work as a team and communicate with each other. I will not hesitate to use Top Gun for my next home emergency. Less

Top Gun was quick with their work. They were professional and on time. They went above and beyond with their service and we will be calling them back next time we need anything done. I don't review many companies but I have no problems reviewing great work and better service. Give them a try, you won't regret it! Less

Hired the company after a burst pipe in my finished basement. Great service from quality professionals, would recommend to anyone. Went above and beyond to ensure that my family was satisfied. Less

Great company that puts a serious focus on customer service from start to finish. They understand how important your home is and what it means to you. Their priority on communication is evident and they have a genuine concern for their customers. Rod makes sure that he is available to you at every step of the process to address any questions or concerns you might have, not a lot of business owners are that involved in direct customer service! These guys are true professionals and their team is amazing to work with. A plus, this is a veteran owned business! I see some poor reviews from over a year ago, and I would just throw out there that this is a new owner and they have really turned this business around! I would definitely recommend this business and trust them with my home, especially for water damage mitigation! Less

Gentlemen, I just wanted to take a moment to express my great appreciation for the work you did for us in cleaning up from the flooding damage and the subsequent restoration of our floors, walls, and baseboard trim. I hope to never have to do this type of thing again, but would not hesitate to call you again should the need arise. The teams we dealt with throughout our process were thorough, polite, attentive, professional, and timely. We sincerely appreciate that when we had some hiccups in the project, Rod himself took the time to contact us and work through the issues. Rod came by at the end of the job to ensure that everything was completed as needed. It is a rare gem in todays world to find a company that says customer service and communication are the goals and actually strive to make that a priority. Thank you all for an exceptional customer service experience. Respectfully, Lisa Powell Less

My dealings with Top Gun have been exclusively with Robert Chafin Hale, the owner. I have gotten to know Robert very closely during the last nine months and consider him to be an honest and direct person. Without going into detail, I had a contract with Robert, and at the end of our professional relationship, things didn't go exactly as good for him as he had hoped. Nevertheless, he kept up with his side of the deal and I strongly feel that he is a real honorable and stand-up person. In terms of Top Gun Restoration, I could not of served that company in the capacity that I did unless the company were top-notch and exceeded peoples, expectations. I would strongly recommend Robert Hale and Top Gun restoration to anybody who is interested in their services or working with Robert. Less

UPDATE: 23 July 2019: UNDER NEW OWNERSHIP (Previously a 1 Star-Rating)....Received a call from the new owner (ROD)requesting that I remove my review. The new owner (ROD) was very polite and also informed about my complaint and issues with dealing with previous owner by a retained employee. The new owner conveyed that the old leadership involved with the previous owner were fired/let go. With this stated, I would recommend working with this company. NEW owner is a Veteran and myself being a Veteran, he was very straight forward with me and honest with my hard inquisitive questioning. Those who served, know what I mean....integrity!!!! Thank you Rod for reaching out to me....Your RECENT reviews prove your hard work and dedication with your turn-around….good luck with your new business. //////////////////////Previous Review Removed/////////////////////////// Less

Thank you for the excellent service, promptness and great attitude from all the workers. We really appreciate Top Gun and the way they handled our restoration cleaning procedure. The workers were at our home every day on time and worked to make sure everything was in perfect condition at the completion of the project. Less

Top Gun explained the repair process to me at the start, which helped me understand what was going to take place. All of the workers were very friendly, accommodating and professional. The repair process turned out perfectly and everything looks really good. Less

From their very first visit I got the sense of a genuine concern about our situation, our household belongings, and the disruption. Shortly after a walkthrough and an explanation of how things would proceed, I received several schedule options from which to choose, and the project manager worked around every challenge I threw at him, including my travel for work and time off out of town. This repair included drywall removal and replacement on 3 floors and hardwood flooring removal and replacement in my kitchen, living room, family room, office and master bedroom. The team wrapped up nearly every piece of furniture I own in both moving blankets and plastic wrap, and even accommodated my request to find a way to store it all somewhere in the house. The drywall repair and paint match job in all locations was better than any I've ever had done, and I've had quite a bit done over the years. I then had high expectations for the hardwood repair, and those expectations were exceeded. I asked for two additional, personal-cost hardwood repair jobs, and they not only gave me a very reasonable price, but they fit the extra work into the original schedule. In all of my contacts with Top Gun throughout the process, I've been given all the time I wanted to ask questions and discuss the job and how it was progressing. At no time did I ever feel like I was getting in the way of another job, slowing down the work or being an inconvenience. I'm sure many folks have felt that way with a contractor from time to time. Not so with these guys. While maybe not the most difficult restoration job they've encountered, mine went like clockwork with no surprises other than the exceptionally high quality of workmanship far exceeding my expectations. Less

Top Gun did a great job on the restoration project at my home. They were very helpful and kept us informed on the progress. Homeowners need to know what is going on with their biggest investment. Not all do that, but this company did. I felt very comfortable that everything was being repaired professionally throughout the whole process. Less

I'm very impressed with the level of professionalism and expertise at Top Gun. Every employee I met knew their job very well and I would certainly recommend them to a friend. Lacey Less