Quantum Peak Retreats
2025-05-26T00:36:12.980Z
I am waiting on my funds to be returned.After trying to contact this group several times to schedule several services, I received a call back the week before the trip, one of my busiest weeks at work. When I was able to go back about the services I wanted for my daughter and I, I signed for them, then received a text I needed to pay in advance,more than $3k — in cash- up front??!! Before even arriving at the hotel. Even better, there was no secure payment link or reserve with a card) they wanted me to Zelle the funds to one of their cell phone numbers (I’m not kidding)…After spending the whole day trying to transfer cash I realized this was stupid - they would not schedule services until I paid them all… then, I had the owner call me and tell me “if Zelle won’t let you send cash now to my phone number, I guess you have to go get a wire or cashiers check”… after wasting a day of my vacation time jumping though their hoops, we went to the spa at the Carillon, which was what I originally thought I was paying for when I scheduled the massages.The hotel also told me not to pay this $$ up front to them and agreed it was a horrible ask - FYI Zelle has cash transfer limits the first 30 days you use it… I created a fraud notice on my account after making so many attempts to transfer funds this way.This group is a scam… I certainly did not pay $2k for 2 massages (50 minutes) and 2 (30 minute) Biowell scans. I believe in the value of these kinds of services, but this group is just a scam and obviously I have not received my funds back that I should have received back by now..Best Lifeing threw this together last minute. They could have ruined my vacation.. do not hand over your money to these people.. they were disrespectful and unreasonable and reminded me that there are horrible people in this business, who try to make money off the life experiences of others. This is not wellness; this is called frauding consumers.In talking to others, ours is one of many complaints about this group… I’m sure the hotel will disassociate with them soon enough.Where is the rest of my money? I’m still waiting on the transfer of funds back. I have reported to guest services what took place and waiting on the hotel manager to come back to me. I believe the Carillon will not appreciate them stealing the massage from the spa and hopefully will not like they treated us this way.. will update when I receive a solution to this….The book from the owner is below- run when you see this group- not at all helpful. They are trying to put something together in. Potato Springs coming up and I imagine more people will experience the fraud there…Amanda
I am waiting on my funds to be returned.After trying to contact this group several times to schedule several services, I received a call back the week... More