2025-11-11T17:31:34.687Z

I’ve been trying to schedule my appointment for two weeks, and it’s been very frustrating. I booked it two weeks in advance, but they keep changing the date however they want. On top of that, they asked me to pay extra for a touch-up even though I already bought a Groupon package. This is very disappointing and unprofessional.

2025-10-21T15:52:40.282Z

Sha’s Organic Skincare and Medspa has an incredible weight management program! The team is so supportive and knowledgeable, guiding me every step of the way with personalized advice and encouragement. I’ve seen amazing progress both physically and mentally. They truly care about helping you become your best self, inside and out!

2025-10-21T15:49:06.405Z

Hands down, the best massage I’ve ever had! The therapist at Sha’s Organic Skincare and Medspa knew exactly where to focus to relieve all my tension and stress. The environment was peaceful, and the scents were heavenly. I walked out feeling relaxed, renewed, and lighter. I can’t wait to go back for another session!

2025-10-21T15:41:15.965Z

Sha’s Organic Skincare and Medspa exceeded my expectations with their body contouring service! The treatment was comfortable, and I could already see noticeable results after just a few sessions. The staff made me feel so confident and cared for throughout the process. Highly recommend if you’re looking to sculpt and tone your body the healthy way!

2025-10-21T15:39:25.832Z

Sha’s Organic Skincare and Medspa is truly one of a kind! Katherine, the injector, is hands down the best I’ve ever seen, she’s gentle, precise, and her work speaks for itself, my fillers were done effortlessly. My results look so natural and flawless. And the CEO? Absolutely amazing! Not only is she a true professional, but she also creates such a warm, welcoming atmosphere that makes you feel completely at home. I highly recommend this place to anyone looking for the best in beauty and care!

2025-10-20T23:18:14.342Z

I had a terrible experience at this spa. I went in for facial fillers and ended up with a completely botched result. The injector clearly didn’t know what she was doing . I was left uneven and swollen in all the wrong areas. The whole place feels extremely unprofessional.While I was there, another customer came in to complain about a service, and the woman at the front desk (who I believe is the owner) started yelling at her right in front of everyone. She was rude and dismissive, and her attitude made the entire atmosphere uncomfortable.The staff seriously need to learn professionalism and customer service. I would never recommend this place to anyone! Save your money and go somewhere reputable.

2025-10-09T00:43:03.461Z

2025-09-27T17:18:13.707Z

This place is amazing. They are very professional and explain the process to you. I had 4 sessions of fat cavitation and saw results. My stubborn belly fat has reduced tremendously. I highly recommend this place. It's 10 out of 10 for me.

2025-08-30T19:58:36.228Z

Cousin and I had a great experience here. Kate took a wonderful care of us. We communicated throughly and she carefully checked in with us after each shot. We really appreciated the attention and gentle care delivered from Kate. Thank you.

2025-08-29T13:26:58.891Z

Bought 2 Groupons for Daxxify treatment, but after driving for almost 2 hours to my appointment they were out of Daxxify due to clients before me deciding to switch their Botox treatment for Daxxify. I was a bit upset and was ready to leave without treatment but Sha was very understanding and pleasant. She immediately offered a free treatment of 40 units of a new toxin from Korea ( Letybo) for the eye area ( crows feet) and the " 11" area. I am very resistant to Botox, had it applied twice in the past with no results at all. Daxxify however works!:)Long story short I agreed to the "Letybo trial" just to see whether it works. That was 8 days ago and I will wait a bit longer, but so far very very little results. Thanks again to Sha and her very pleasant team ( Katherine who injected is amazing!!!). I will stick to the toxin that works for me ( Daxxify), but a bit closer to home;)

2025-08-12T16:23:39.493Z

I purchased three Groupon coupons for filler at Sha’s Organic Skincare and MedSpa after calling ahead to confirm I could use all three. Unfortunately, when I arrived, I was told they would only honor one, citing a “one per customer” rule that was never stated in the listing or fine print. I was advised to seek a refund from Groupon, which meant I ended up having to pay full price for the rest and deal with the hassle of fighting for my refund.As a someone who has run multiple businesses myself, I believe they should have honored what was confirmed over the phone and then taken the matter up with Groupon directly, rather than placing that burden on the customer. It’s not a great look for the business and definitely left me disappointed.That said, the injector herself was excellent — highly skilled, precise, and attentive. She made me feel comfortable, really listened to my goals, and delivered beautiful, careful work. If it weren’t for the Groupon issue, my experience would have been much more positive overall.

2025-07-25T17:52:05.778Z

Top-tier, professionalism, extremely clean and very thorough staff is diverse the payment Plans And payment plan options are plenty . Investing yourself and definitely check these folks out

2025-07-23T17:05:17.185Z

What a great spa experience! I found this amazing spa by taking a chance. The owner “Sha” is so amazing. The spa is clean, organized, professional, compassionate with staff, and experts at what they do. I highly recommend trying a few services !

2025-07-11T16:38:16.110Z

I’ve been a loyal customer of this establishment for three years, and for a long time, it truly felt like a place that prioritized wellness and community. Unfortunately, over the past couple of months, the level of service has declined significantly, and I can no longer justify continuing my care here.The first red flag came when I was unexpectedly asked to step into the owner’s office and informed that I had an outstanding balance due to visits that, according to their records, weren’t properly charged. While I was told this wasn’t my error, I was still held financially responsible for a significant sum. What’s troubling is that I had paid for several of these visits in cash, and yet there was no clear system in place to track or verify those payments. When I tried to explain this, I wasn’t given the opportunity to fully share my side. Instead, I was told to just pay half. I let that go, hoping it was a one-time mishap.Next came confusion over medication pricing. I was quoted $100 per dose, but when I went to purchase a full month’s supply, I was suddenly charged $450. When I asked for an explanation, neither the owner nor the new receptionist could clearly justify the added cost. I wasn’t given the option to pay per dose, despite this being more transparent and manageable. While the extra $50 isn’t a massive amount in the grand scheme of wellness, I believe any charge should be clearly communicated and justified.The final straw came when I scheduled an appointment two weeks in advance to receive my medication—only to be told the morning of that I’d need to reschedule. I asked if I could simply come in to pick up the medication instead, and received no response. At this point, I no longer feel that my well-being is being prioritized, which is incredibly disheartening given how long I’ve trusted this place with my care.I truly believe the owner wants to foster a warm, family-like environment. However, that intention isn’t being matched with consistent communication, proper bookkeeping, or client-centered service. I do hope things turn around, and I believe they can—but I won’t be around to see it.

2025-07-05T18:01:19.613Z

I came here to get Botox for the first time, obviously I was pretty anxious but also excited. The lady at the front desk was very warm and welcoming. I never caught her name, however she was darkskinned and wearing all black. I thought she was very sweet, and she expressed how it was her first day. Speaking with her as soon as I walked in definitely put me at ease.I will say, there were interactions between me and the owner of the store that felt a little off to me. The energy just came off as passive-aggressive. It didn’t ruin my experience, but it stood out enough for me to mention.The nurse who did my Botox, I believe her name was Kate. (She has blonde, wavy hair.) She was amazing. I think she noticed I had trouble explaining exactly what I wanted, but she put it into words so well for me. I even told her I had a fear of needles. She was so transparent about the whole process which really helped. She literally talked me through every step, LOL. It helped me so much especially with all the questions I had. She was very informative, comforting, and her personality was bright and fun!Overall, I had a nice experience getting my first units of Botox here, and I look forward to returning!

2025-06-27T18:31:05.320Z

Had a really great experience here, highly recommend!

2025-06-17T17:00:27.618Z

Book the appointment guys!! Money well spent. Sha is AMAZING. Hawa took care of me she’s great. I literally felt at home. I could live there lol. I got the vacuum bbl, cavitation and tried the ultra slimming machine. Impressive results. I look forward to booking my next appointment with them.

2025-06-13T19:32:25.426Z

I love all the products I have gotten from Sha’s organic skincare .. definitely gotta get more five stars because I couldn’t give her 10 stars ⭐️

2025-06-07T21:03:45.473Z

I love this place ! I get a deep full body massage and a lymphatic massage . It’s great ‘ I cannotWait for my next appointment

2025-05-20T00:49:50.584Z

Edit: The owner reached out after my review multiple times. And while I was not a huge fan of how she spoke to me, she did offer to refund or redo the service. She made it very clear that she will reach out until she has communicated that she read your complaint and will offer options to correct so I am updating my review as requested.I had the worst massage of my life at this place a week and a half ago. I was so so disappointed as I was looking forward to it and had poured over reviews bc I don’t feel the most comfortable going to a massage. My experience did not at all live up to the reviews. Not sure how the reviews are so good after visiting. The atmosphere was not very welcoming. They made it clear that as I was last appointment of the day they had all been hoping I wouldn’t show up. Even going as far as one employee in the hallway telling me the massage therapist had been praying I’d cancel all afternoon. Of course this made me feel immediately uncomfortable and unwelcome that I felt I was forcing this person to stay for me but since I had prepaid I continued anyway so as to not lose money. Then began the worst massage I have ever had. I went in feeling relatively good and left literally in pain. I have had a deep tissue massage I am aware it can be uncomfortable or a bit sore after but this was actually painful. It was the opposite of relaxing I thought about getting up and cancelling mid appointment several times but given my initial experience I already felt uncomfortable at this place. The person at no point asked me about pressure or how I was doing. In fact when I walked into the room initially she didn’t even say hello or introduce herself. She repeatedly pressed on my spine and directly over very sensitive bones like my shin rather than focusing on the muscles. The only part I semi enjoyed was the cupping and that was very short. The the worst part of it all this person had the audacity to answer her cellphone in the middle of my massage. I was absolutely petrified and mortified lying there unclothed while this person had had their phone the whole time!!! Initially she tried to pretend as though she wasn’t on the phone and then she just outright started answering the person in full sentences. She at no point acknowledged the phone call except after just to say “sorry maam”. There were so many ways should could have handled it had it been an emergency. I could’ve been understanding if she had said she needed to step out or she could’ve even played off leaving me for a few minutes with a treatment like a hot towel or something and then come back to finish but answering the phone or even just having one in the room was widly inappropriate and unprofessional. You should never have a device that can record or take pictures when a client is lying vulnerably unclothed in the room! Then at the end they asked me to tip her even tho I had prepaid which felt forced and obligatory so I tipped a small amount but truly should not have been asked to tip and would not have tipped at all. I was honestly in pain after this massage and very upset with the treatment and care here. 1/10 one star only for the cupping experience which I enjoyed but would not return again.