I can’t say enough good things about Rob—absolutely outstanding. I spent a week locked out of my Microsoft account and went through 6–8 different IT professionals. Every single one gave me the same answer: “The account is gone. You’ll need to start over or pay to transfer your email to another provider.” I had completely lost hope.But I decided to give it one more day—and that’s when Rob stepped in. He gave me a call, listened to the issue, and offered clear, practical advice to resolve it. From the moment we spoke to the moment I had full access restored, it took no more than 25–30 minutes.He saved me and my business an incredible amount of time, money, and—most importantly—priceless client data. We’re keeping his contact for all our IT needs moving forward and will be recommending him to anyone and everyone. Truly a priceless contact to have in your phone!!!!! Less

Rob from the Microsoft 365 Chap is genuinely brilliant! I am a small business owner and he sorted out my IT problems swiftly and easily when I was at the end of my tether. Patient, practical, a clear communicator and extremely knowledgeable, I highly recommend his services. Less

I have never experienced customer service like this! I had a series of really big issues and was about to give up, but after an hours worth of help my issues were resolved. Thank you so much! So so grateful!! Less

Thanks to great advice from Rob Ellis I have been able to recover the use of Microsoft Office on my PC. Without his expertise and understanding I woudl still be scratching what little hair I've got left. I can recommend Rob to anyone who is being driven crazy by technical glitches. Less

Thank you Rob for your quick response & assistance with Microsoft Teams. I'm glad I was on the right track myself, but you reassured me quickly that all was well & working. Less

I'm a small business owner and whilst I have a technical background, I find the complexity of modern IT systems daunting. I also don't have the time to investigate and understand all the extra functionality that modern IT systems can bring to my business to make life easier. Fortunately, Rob was recommended to me by a large website development agency who regularly use his services for their clients. The whole process was painless and quick (if only my dentist was as good). Rob not only set up my business to use Outlook 365, but he explained all the ways I could use the functionality of the latest MS Office packages to improve the way I run my business. The small amount spent to use Rob's services will be recouped in a matter of months. Less