Talula Floors
2026-09-30T20:27:24.514Z
We contracted Talula Floors to install laminate flooring on the staircase of our residence. The installation was defective in workmanship and materials application. Within [timeframe], multiple treads failed structurally, creating a fall hazard and an unsafe condition in the home.We promptly notified the company of the defects. Its proposed remedy was limited to replacing the single tread that had fractured. This fails to address the underlying defect, which affects the installation as a whole, as the additional failures show. A partial repair of a systemically deficient installation does not cure the defect, leaves the hazard in place, and is not an adequate remedy.We do not recommend the company, specially where installation defects pose a risk of serious bodily injury.
We contracted Talula Floors to install laminate flooring on the staircase of our residence. The installation was defective in workmanship and material... More