What our clients say about us
5.00
61 reviews
AI Summary
The reviews for the grooming service highlight numerous strengths, including exceptional care and understanding for anxious and rescue dogs, personalized training methods, and effective grooming techniques. Customers appreciate the patience, knowledge, and supportive environment provided, which has significantly improved their pets' grooming experiences. However, no notable cons are mentioned, signaling a strong overall satisfaction with the service.
5
Great experience for both my 20 week old puppy and 6 year old nervous dog. Both Golden retrievers. Excellent advice given. Thank you
5
Victoria was wonderful with my two anxious dogs and bonded with them so well. They were calm and relaxed in her presence and really helped me with ad... More
Victoria was wonderful with my two anxious dogs and bonded with them so well. They were calm and relaxed in her presence and really helped me with advice and understanding of their grooming needs. Victoria is very knowledgeable about dogs and their needs and behaviour and is fully invested and dedicated to helping owners have a greater and deeper understanding of their dogs. I’ve learned a lot from Victoria and found my time with her incredibly valuable Less
5
Victoria, you are an inspiration and life saver to us all here, by you sharing knowledge, time,skills and your experiences in helping us understand th... More
Victoria, you are an inspiration and life saver to us all here, by you sharing knowledge, time,skills and your experiences in helping us understand the needs of our anxious young dog.With this new understanding and your continued support we the adults and dog owners, can now fully appreciate the skills we are learning and it's effectiveness in practice. We are now rearing our reactive dog in a safer environment for her and others around her.We will continue to learn and grow in confidence with your continuing commitment in helping us.Victoria you are brilliant in this field of work and would recommend you with your skills to other needy dogs and owners. It is a pleasure to be working with you although we were clueless to start with we have thrived from your patience . Less
5
I would not trust any other groomer with my beloved little dog. He loves his time with Victoria and trusts her to look after him even when it’s a bit ... More
I would not trust any other groomer with my beloved little dog. He loves his time with Victoria and trusts her to look after him even when it’s a bit scary. So grateful we found Happy Henry’s. Less
5
Rags has gone from a dog who was extremely nervous around grooming to trotting in happily, tail wagging, to greet Victoria.
5
Alfie was attacked when in kennels for 18 days, he became very nervous and reactive altho he is a gentle giant and has never hurt anything. He also ha... More
Alfie was attacked when in kennels for 18 days, he became very nervous and reactive altho he is a gentle giant and has never hurt anything. He also had a terrible experience with a supposed groomer in Rugeley who shockingly informed me it was really difficult cutting him and it took two of them to pin him down! 😳 He became scared of grooming after that! Victoria has worked wonders with him over the two+ years he has been groomed by happy Henry’s. She totally understands his needs, and works at his pace, using fun and games and rewards which he massively responds to. He visits her every 5 weeks on a subscription plan and absolutely loves her and her helpers. I’m really pleased with her service and highly recommend her and her team! Thank you Victoria for helping me with my beautiful fur baby Less
5
I want to say a huge thanks to victoria for helping us with our anxious miniature schnauzer. Since being neutered, he developed a real fear of groomin... More
I want to say a huge thanks to victoria for helping us with our anxious miniature schnauzer. Since being neutered, he developed a real fear of grooming and we'd had countless battles trying to clipper his fur. We'd tried a number of sedativesand anti-anxiety meds but nothing worked. When we came to Victoria, we were tired, stressed, and full of matted fur (well one of us was). Victoria was able to put us all at ease and allow us to take a step back and approach the problem from a different angle. She not only showed us patience but also taught us patience. We've since been able to use the clippers and scissors on our dog and are continuing to incorporate the methods and games she taught us to rebuild our dogs picture around grooming and rebuild our relationship with him too. We've all been a bit less stressed since doing Victoria's course and I'm sure Rudi (our dog) would thank her too if he could. Less
5
My “Dolly” has had terrible experiences with grooming, this has made her very nervous and unaccepting of the entire process! We have been going to Hap... More
My “Dolly” has had terrible experiences with grooming, this has made her very nervous and unaccepting of the entire process! We have been going to Happy Henry’s to see Victoria for about 6 weeks and ooooh my what a difference it has made! Dolly loves to see Victoria and play games and eat lots of treats and is now way more accepting of the grooming processes!! She works wonders with dogs and I will def recommend ❤️ Less