What our clients say about us
5.00
33 reviews
AI Summary
The reviews for the grooming service highlight numerous strengths, including exceptional care and understanding for anxious and rescue dogs, personalized training methods, and effective grooming techniques. Customers appreciate the patience, knowledge, and supportive environment provided, which has significantly improved their pets' grooming experiences. However, no notable cons are mentioned, signaling a strong overall satisfaction with the service.
5
We have visited Victoria twice now for help with our little cockapoo. She has been an absolute inspiration helping us to understand Fred’s needs and ... More
We have visited Victoria twice now for help with our little cockapoo. She has been an absolute inspiration helping us to understand Fred’s needs and engaging him in a way that will eventually help him to be groomed stress free. We have the tools now to work with Fred at home and with his groomer. I’m sure we will visit Victoria again once we’ve jumped this hurdle. Such a knowledge and patient lady, would highly recommend. Less
5
Are you a groomer struggling with one particular dog who for one reason or another is now struggling with the grooming process?As a one on one dog gro... More
Are you a groomer struggling with one particular dog who for one reason or another is now struggling with the grooming process?As a one on one dog groomer we occasionally hit a brick wall when a dog is struggling with the grooming process, this can be for a number of reasons but in my situation a had a dog that had a few traumatic events at the vets which then led to growling at the groomers when being touched in the same areas. I was at a loss as this had never been the case with this dog, id groomed him since he was a puppy.Victoria has been a friend for many years we met at an event taking the grrrr out of grooming. I knew Victoria helped dogs who struggle with the grooming process so I turned to her for help.I referred my client to Victoria who did a few sessions with them but them once Victoria was happy she was seeing improvements she referred the client back to me to continue the work that the client and Victoria had carried out. Whilst the client continued Victoria's work at home, Victoria provided clear advice, video instructions as well as verbal instructions on how to continue her work whilst I was re~introducing my clients dog back to the grooming process.I have to say I struggled at times but Victoria was always on hand to guide me through it positively.A few months later, the sucess of this process has shone through, im now able to do rough clip offs as well as bathing.. we take it slow and split the grooming session over a few appointments but it works. The dog and client is happy and thats everything that we asked for.A huge thank you to Victoria owner of Happy Henry’s and to the client for putting her trust into the process Victoria taught them, it was well worth the time and invested.Any grooms out there struggling with a particular dog i would highly recommend you reaching out to Victoria at Happy Henry’s. Less
5
Great experience for both my 20 week old puppy and 6 year old nervous dog. Both Golden retrievers. Excellent advice given. Thank you
5
Victoria was wonderful with my two anxious dogs and bonded with them so well. They were calm and relaxed in her presence and really helped me with ad... More
Victoria was wonderful with my two anxious dogs and bonded with them so well. They were calm and relaxed in her presence and really helped me with advice and understanding of their grooming needs. Victoria is very knowledgeable about dogs and their needs and behaviour and is fully invested and dedicated to helping owners have a greater and deeper understanding of their dogs. I’ve learned a lot from Victoria and found my time with her incredibly valuable Less
5
Victoria, you are an inspiration and life saver to us all here, by you sharing knowledge, time,skills and your experiences in helping us understand th... More
Victoria, you are an inspiration and life saver to us all here, by you sharing knowledge, time,skills and your experiences in helping us understand the needs of our anxious young dog.With this new understanding and your continued support we the adults and dog owners, can now fully appreciate the skills we are learning and it's effectiveness in practice. We are now rearing our reactive dog in a safer environment for her and others around her.We will continue to learn and grow in confidence with your continuing commitment in helping us.Victoria you are brilliant in this field of work and would recommend you with your skills to other needy dogs and owners. It is a pleasure to be working with you although we were clueless to start with we have thrived from your patience . Less
5
I would not trust any other groomer with my beloved little dog. He loves his time with Victoria and trusts her to look after him even when it’s a bit ... More
I would not trust any other groomer with my beloved little dog. He loves his time with Victoria and trusts her to look after him even when it’s a bit scary. So grateful we found Happy Henry’s. Less
5
Rags has gone from a dog who was extremely nervous around grooming to trotting in happily, tail wagging, to greet Victoria.
5
Alfie was attacked when in kennels for 18 days, he became very nervous and reactive altho he is a gentle giant and has never hurt anything. He also ha... More
Alfie was attacked when in kennels for 18 days, he became very nervous and reactive altho he is a gentle giant and has never hurt anything. He also had a terrible experience with a supposed groomer in Rugeley who shockingly informed me it was really difficult cutting him and it took two of them to pin him down! 😳 He became scared of grooming after that! Victoria has worked wonders with him over the two+ years he has been groomed by happy Henry’s. She totally understands his needs, and works at his pace, using fun and games and rewards which he massively responds to. He visits her every 5 weeks on a subscription plan and absolutely loves her and her helpers. I’m really pleased with her service and highly recommend her and her team! Thank you Victoria for helping me with my beautiful fur baby Less