The team from GenTex Elite Services were excellent!! Aaron and his team were very professional, efficient and cost effective. Aaron helped us come u...
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The team from GenTex Elite Services were excellent!! Aaron and his team were very professional, efficient and cost effective. Aaron helped us come up with the best generation solution for our needs. I highly recommend and endorse GenTex Elite Services. Thanks, Kevin
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5
May 30, 2025
What a quick , informative and thorough maintenance inspection of my Generac! Verrel was so very informative I had just purchased a new home with a Ge...
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What a quick , informative and thorough maintenance inspection of my Generac! Verrel was so very informative I had just purchased a new home with a Generac. I called Gentex elite services out and it was the best call I made they were thorough. They were affordable. They put me on a schedule. I would definitely use them again.!
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5
May 27, 2025
5
May 27, 2025
Excellent service from a great company! We use their maintenance and repair services for the last 2 years. Storms came thru last night and the generat...
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Excellent service from a great company! We use their maintenance and repair services for the last 2 years. Storms came thru last night and the generator didn’t kick on. I called at 8AM and was on the scheduled the same day. Repair guy (Austin) was very polite and even gave me some tips for how to identify the problem sooner. 10/10
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5
May 26, 2025
We bought our generator from GenTex. The salesperson, Mark, was on time to the house to spec out our needs and provide our quote.On the day of install...
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We bought our generator from GenTex. The salesperson, Mark, was on time to the house to spec out our needs and provide our quote.On the day of installation, the crew arrived at the scheduled time. The crew consisted of Austin, Tucker, Robert, Justin, & Aaron. I liked the way they divided up the tasks that needed to be completed. One-person handled electrical, plumbing and the remaining team worked to dig the trenches and run the electric wire across the attic.Once they had all aspects of the job completed, they fired up the generator. The lead tech Austin walked me through how the unit works, what to do in an emergency situation, and how to simulate a power outage for breaking in the motor of the generator under load.I'm very pleased with the service I received. I'd recommend Gen Tex to family and friends. Bonus points to the team for letting me hang out and watch the install.
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5
May 21, 2025
This is my experience with GenTex Elite in Conroe.We had our generator installed last year. We had a few quotes, and GenTex Elite was competitive.They...
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This is my experience with GenTex Elite in Conroe.We had our generator installed last year. We had a few quotes, and GenTex Elite was competitive.They did a comprehensive load analysis, and they had the Generac available when others had long wait times. We signed the contract, and once the city and HOA had approvals, we were installed within a week.We have had our Generac for about a year now, so it was time to have the annual service done.Aaron came to our house to do the service today. I have heard that some companies just change the oil, and check that battery, and that's about it. GenTex Elite's service was very thorough. The oil was changed along with the filter, the battery was inspected, and all of the terminals were cleaned. Aaron also cleaned the interior of the unit, even though it really had very little dirt inside. He also checked the run time, cleaned out the transfer switch, and tested the transfer with a simulated power outage.Aaron also took the time to review safe shutdown instructions. We have been fortunate not to have had any extended outages since our installation, but it's always a good idea to protect your investment with proper maintenance. I can gladly endorse this company for fast professional installation, as well as thorough service after the sale.Well done GenTex Elite!We just had our annual service done today.It was professionally done, and the technician performed a full load test to verify the performance. Once again, well done!
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5
May 20, 2025
Did a great job. Setting up the appointment for Maintinance was super easy. They came out and did all the necessary Maintinance and checks, making me ...
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Did a great job. Setting up the appointment for Maintinance was super easy. They came out and did all the necessary Maintinance and checks, making me me feel so much better that our generator will work when ever we need it to!
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5
May 15, 2025
Gentex is a great company with very qualified techs, Austin, Tucker and Rob installed my generator yesterday and did a great job on installation and t...
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Gentex is a great company with very qualified techs, Austin, Tucker and Rob installed my generator yesterday and did a great job on installation and the operation of the unit . They are very knowledgeable about the generator. If you are looking to install a generator give Gentex a try you want regret it. A fantastic company !!
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