Canet Group inc
2026-10-27T03:37:34.627Z
I don’t take leaving a negative review lightly. Unfortunately, after several attempts to resolve this directly, I feel it’s appropriate to share my experience.This company installed fencing for both my property and my neighbor’s. The fence itself looks great. Although they missed their original deadlines, the work was completed within a reasonable timeframe.About three months after installation, my gates stopped closing properly because the latches no longer lined up with the corresponding openings. I also noticed what appear to be missing pieces of latch hardware, leaving those areas looking unfinished.When I contacted the company, they explained that their workers live far from my home and offered to walk me through a self repair over FaceTime. I initially considered it, but I paid for professionally installed, fully functioning gates, and I believe the company should address the issue in person.Over the past few weeks, I’ve respectfully followed up several times to request a service visit, but my calls have not been returned.I would much rather have this resolved directly than leave a negative review. The fence looks good, but gates that don’t close and unanswered requests for service have made this a disappointing experience. I’m still hoping the company will return and make it right.