2026-05-01T15:30:00.798Z

The entire experience was marked by a lack of organization and coordination, leading to avoidable mistakes and a generally poor outcome.

2026-04-27T15:00:21.137Z

She did not attend the wedding ceremony because she was not feeling well and the long journey seemed too exhausting for her.

2026-04-21T20:34:21.405Z

Lorenzo is THE REAL DEAL!! He came in and went right to work. He built my trust immediately as he repaired my garage and front door quickly and efficiently. He was punctual, clean and professional. THANKS, Lorenzo!!!

2026-04-15T21:49:24.260Z

Professional. Excellent workmanship. Ivery highly recommend!!!

2026-03-01T14:39:03.799Z

Lorenzo did an excellent job on our barn door installation! We had previously hired a local handyman who wasn't able to complete the work up to standard, so I wanted a specialist this time around. Lorenzo was exactly that. He took the time out of his busy schedule to come down to Austin on a weekend and knock out the project. He was quick, professional, and clear in explaining all the work he was doing. The door hangs perfectly and the track he installed glides beautifully. We couldn't be happier with the results. We wish we had skipped the trouble of the handyman and started with Lorenzo from the beginning. Highly recommend!

2026-02-26T15:00:56.104Z

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..

2026-02-22T02:32:45.692Z

If you need a door repair call Lorenzo because he can absolutely fix it. He came by on Wednesday to give an estimate and came back Saturday and fixed it properly. He got the door squared with absolutely zero gaps. He will be returning to completely refinish the door due to the poor performance of the company that built the door. After he is finished I will publish photos.

2026-02-08T16:19:33.056Z

Lorenzo did an amazing job installing my new front door. He walked me through every step of the process. He even helped me pick out the perfect front door to help elevate our home. During the initial estimate he even helped identify some problems I was having with my back door . On the day of my front door installation he was able to address the issues with my back door as well and didn’t leave until I was fully satisfied with the job. Throughout the process Lorenzo was kind, professional, and handled everything like it was his own home. We already have plans to address some other things with my home in the near future. Don’t hesitate to contact Lorenzo for any of your door needs !

2026-02-06T01:45:07.018Z

Firstly, I would like to point out that I am writing this review due to the experience I had with Lorenzo, and his lack of professionalism:I hired Lorenzo to install a kitchen pantry door, which came out as expected. Satisfied with his work, I later hired him to install a new front door.It was during that process that everything turned “upside down”.Lorenzo’s work was sloppy! The front door was installed to code, but the storm door was not installed correctly, revealing gaps and space openings on the bottom of the storm door.Lorenzo promised to come back to do the job correctly, He never did. I attempted to call him several times, and left voicemails, but he never called until several days later. He agreed to return at a certain date, but never showed up. I again attempted to call him, but he never responded. Days later I received a text from him saying he was sorry, because he was sick, then later in the same txt said he “forgot”!We did set a new date. Lorenzo came out to correct some of the mistakes from the front door install but was unable to correctly fix the storm door.He promised to come out with the correct parts. That was December-14,He later called after the new year, and we agreed he would come out on Wednesday, February 4th, but he never showed up and never called.As I write this on Thursday February 5th I still have not heard from him.As of today I do not know why Lorenzo has conducted himself in a very poor unprofessional manner.I have my suspicions from the conversations we shared, but am not at liberty to express any opinion I may have about this.I hope he’s okay, but I seriously and immensely suggest not to hire this person due to his conduct of disrespect, inconsideration and mostly his unprofessionalism.Again, I recommend not hiring this person. I am an ex-law enforcement officer, and I would suggest considering this post before considering hiring him.

2026-01-28T17:34:17.140Z

The service was completed on schedule.However, the overall experience felt average.The issue was not clearly explained.Communication during the visit was limited.No maintenance tips were shared.The service felt routine.

2026-01-28T14:24:11.642Z

The repair restored functionality.However, transparency was limited.No explanation of the fix.Questions were briefly addressed.No follow-up occurred.The experience felt average.

2026-01-28T13:47:04.834Z

The service was completed as scheduled.However, the experience felt average.The issue was not explained clearly.Communication during the visit was limited.No maintenance tips were provided.The service felt routine.

2026-01-06T15:17:08.711Z

Update: Lorenzo came back out to install 5 new, interior doors. He was on time and got the job done in a timely manner. Will still use him in the future!Original Post: Lorenzo did an awesome job! I would definitely recommend him to family or friends, and plan on having him out to put in more doors! I had previously hired another handyman, who made a number of mistakes, and probably made Lorenzo’s job harder. But he was able to fix those mistakes, and get 3 doors hung very quickly. He was professional, efficient, and did a quality job! Highly recommend!

2025-11-12T17:31:58.252Z

Lorenzo is a hard worker. He’s busy so be patient with his schedule. It’s worth it if you get someone honest and hard working.

2025-11-06T19:29:02.229Z

Lorenzo did a great job readjusting all my exterior doors and made sure the job was done correctly before leaving. Will definitely use this company for all future projects!!! Thank you Lorenzo!!

2025-11-02T14:48:19.380Z

Lorenzo did an excellent job installing our new double doors. He is experienced and truly cares about his work. He took the time to walk me through the process and was polite and patient with my questions. He is very professional and very courteous. Highly recommend Lorenzo at San Antonio Door Installation and Repair.

2025-10-23T00:15:50.054Z

Lorenzo was amazing! New to San Antonio and needing to install a dog door - Lorenzo and his team went above and beyond to ensure we were taken care of quickly while providing top notch, quality service. The oversized door was replaced, and a window with blinds and dog door was cut and installed. We were able to use current hardware. The door looks amazing!!!!

2025-10-10T03:29:28.324Z

No answer when I called, but received a text. I texted back that I hoped for an estimate to install a door, but never heard anything back. No text, no call.

2025-09-17T17:26:30.376Z

Had an appointment for them to show up and repair our door. No one ever showed up or called. I called them 4 times, only got voice mail, left 2 messages, but no one ever called back. Very unreliable and I ended up calling another company to do the job.

2025-09-04T01:54:46.530Z

Amazing customer service. I called after I got off work as a teacher asking for help and was not disappointed. The staff was professional and stayed until my family was satisfied. Repaired the doorframe, installed new locks and gave us a tutorial on how to set up smart locks. Stayed until well after hours and I will definitely recommend and use again in the future.