based on 61 reviews
Monica Marcum showed me in 1 hour what Allstate is all about, total focus on serving potential new clients and existing clients. I had been a loyal client of Geico at the time of our conversation. In 17 years Geico never cared enough about my financial needs to reach out and explain coverages I had that may not be necessary. Monica clearly stated she couldn’t tell me what to do, but her knowledge... More
Monica Marcum showed me in 1 hour what Allstate is all about, total focus on serving potential new clients and existing clients. I had been a loyal client of Geico at the time of our conversation. In 17 years Geico never cared enough about my financial needs to reach out and explain coverages I had that may not be necessary. Monica clearly stated she couldn’t tell me what to do, but her knowledge and caring disposition made my decision to switch to Allstate simple. She saved me 50% per month on my car insurance. Her servant’s heart made all the difference. It’s an understatement to say her service was outstanding!!! Less
Exceptional personalized service. Easy to talk to and quick responses from the team. Monica is so helpful and goes above and beyond to make the process as easy as possible.... More
Exceptional personalized service. Easy to talk to and quick responses from the team. Monica is so helpful and goes above and beyond to make the process as easy as possible. Less
Best experience ever Kate was very helpful she answered my questions she is awesome.Ask for her assistance for your insurance needs .
An agent is always available to speak to you. They solve your problem in minutes and are very knowledgeable of options available.
This company lacks efficiency and professionalism. I was able to obtain more reliable services, faster quotes and better customer service from other companies nearby. I would not recommend it.... More
This company lacks efficiency and professionalism. I was able to obtain more reliable services, faster quotes and better customer service from other companies nearby. I would not recommend it. Less
Kate was so helpful. I was pleased with her, her expertise and kindness.
Very professional and helpful.
Can’t understand her!!
The process was so smooth, in a friendly and knowledgeable manner. In no time at all I had a new insurance and saving money. Very well much content.... More
The process was so smooth, in a friendly and knowledgeable manner. In no time at all I had a new insurance and saving money. Very well much content. Less
Yaliza is great to work with! Very professional, courteous and reliable. She is an asset to the office's team.
If I could give 100 stars!!! The best woman in the business!! So kind, considerate,extremely helpful & most knowledgeable! Can't say enough about Mrs. Hinkley & her office staff!!... More
If I could give 100 stars!!! The best woman in the business!! So kind, considerate,extremely helpful & most knowledgeable! Can't say enough about Mrs. Hinkley & her office staff!! Less
Yaliza Perez helped us find a claim from February 7, 2023. She kept researching until she could answer our question. Yaliza was very professional and helpful!... More
Yaliza Perez helped us find a claim from February 7, 2023. She kept researching until she could answer our question. Yaliza was very professional and helpful! Less
Yaliza was very profesional and helpful about my needs
Highly recommend ! I worked with Kate Clancy at Bridget Hinckley Insurance. Kate is very communicative , helpful, knowledgeable and professional. She has saved me a lot of money on my auto policies. Thank you so much!!!... More
Highly recommend ! I worked with Kate Clancy at Bridget Hinckley Insurance. Kate is very communicative , helpful, knowledgeable and professional. She has saved me a lot of money on my auto policies. Thank you so much!!! Less
I called today to make a payment on my Auto Policy. I was fortunate enough to connect with Yaliza Perez...who I have spoken with previously. She was knowledgeable, courteous and professional. She is definitely an asset to Allstate.... More
I called today to make a payment on my Auto Policy. I was fortunate enough to connect with Yaliza Perez...who I have spoken with previously. She was knowledgeable, courteous and professional. She is definitely an asset to Allstate. Less
Monica is the BEST!!!! Wherever she goes, we go! Make sure to appreciate her!
I worked with Monica Marcum at Bridget Hinckley Insurance. Monica was professional, efficient and courteous. I received a personal condo policy immediately. Everything went smooth. Highly recommend working with their office.... More
I worked with Monica Marcum at Bridget Hinckley Insurance. Monica was professional, efficient and courteous. I received a personal condo policy immediately. Everything went smooth. Highly recommend working with their office. Less
Excellent help from Yaliza , answered and thoroughly explained everything . Very pleasant experience. Thanks for everything and KUDOS 😍😍😍‼️
Very knowledgeable and friendly, and trying to save us money where she could.
I had a bad accident and everything was handled quick. and smoothly with my assigned agent. I am so pleased to have worked everything out with Yaliza!! Thank you!!!... More
I had a bad accident and everything was handled quick. and smoothly with my assigned agent. I am so pleased to have worked everything out with Yaliza!! Thank you!!! Less
Bridget is fantastic! I always feel she has my best interests at heart and is very understanding of all my questions.
Very profesional and took care of my needs quickly ........
Ekaterina was great to deal with. Changed my home insurance from Citizen to Tower Hill and she made the process very easy.
Ms. Clancy was very helpful and prompt with her responses
Bridget Hinckley, Allstate Insurance Agent. She went out of her way to help me. When I needed help. I can't thank her enough.
Super nice and amazing customer services. Both Monica and Yaliza take care of you with professionalism . I am absolutely sure that they go to find out the way to give you the best policy . I strongly recommend this company if you are looking for a decent insurance... More
Super nice and amazing customer services. Both Monica and Yaliza take care of you with professionalism . I am absolutely sure that they go to find out the way to give you the best policy . I strongly recommend this company if you are looking for a decent insurance Less
My experience was wonderful. The process with easy and Monica was great!
WOW I received the best customer service in the world 🌎🌍 A friendly attitude ❤️ is priceless.Thank you so much !!!!! She's going to share her lottery jackpot with me 😜 April FOOL 🤣... More
WOW I received the best customer service in the world 🌎🌍 A friendly attitude ❤️ is priceless.Thank you so much !!!!! She's going to share her lottery jackpot with me 😜 April FOOL 🤣 Less
I enjoyed my experience with Bridget. She made it all very pleasant. She was knowledgeable, and best of all, she was warm.
Here’s the thing! We all have bills. Which these days they are just crazy high. A lot of people find themselves making more money than they ever have. Yet, they are broke or close to it from the expenses of adulting these days. Lol I am a victim of having high living expenses lol. But today! I experienced something I have not seen in a while. I seen HOPE! Hope that we still have good companies ou... More
Here’s the thing! We all have bills. Which these days they are just crazy high. A lot of people find themselves making more money than they ever have. Yet, they are broke or close to it from the expenses of adulting these days. Lol I am a victim of having high living expenses lol. But today! I experienced something I have not seen in a while. I seen HOPE! Hope that we still have good companies out there trying to help with the constant inflation everywhere else! My 2 trucks were insured separate and between the two payments were at $830 monthly. I called with such desperation and without hesitation she got to work and got both my trucks insured for less then $500 in less then 30 mins! And! I gained more coverage than the other 2 insurance companies offered! Look, if you are reading this and are trying to find a solution to your insurance problems. Call this company! They understand we are calling on lunch breaks and that time is of essence. So they make it easy with texting options for communication. Of course updated with email and all that good stuff. But most importantly?! She genuinely care about helping me get a better rate to save money. She understood my pain and made sure that today would be the end of it! Bottom line! God has his hand over this group! It was a blessing for sure today! Let them bless you with a good day! Less
Recently changed my car and house insurance to BridgetHinckley’s Allstate. Both Bridget and Kate Clancy have saved me a lot of money on my policies. They are very communicative, helpful and knowledgeable. I just received money back from Allstate for good driving!... More
Recently changed my car and house insurance to BridgetHinckley’s Allstate. Both Bridget and Kate Clancy have saved me a lot of money on my policies. They are very communicative, helpful and knowledgeable. I just received money back from Allstate for good driving! Less
Very helpful, great price. They really seem to want to have a good working relationship with their clients.
Bridget provides excellent service. She is very competent, knowledgeable and follows up. She saved us a lot of money too!
The office always goes above and beyond my expectations and always explains everything thank you.
Always pleasant to work with and the office communicates very well with customers! Book your insurance needs with Bridget Hinckley!
My service has been great!!
I just started using this agent for Allstate and I could not be happier. Their customer service is excellent
Nice and friendly.. Saved me $189.. a month on insurance
Good
Bridget went out of her way to arrange for us in spite of several issues with city records etc. She is the best! Very helpful and great pricing!
If you are looking for a class “A” agency with a small town feel, look no further. Bridget has committed her life to this agency and it shows. She treats customers like a friend not a number.... More
If you are looking for a class “A” agency with a small town feel, look no further. Bridget has committed her life to this agency and it shows. She treats customers like a friend not a number. Less
Highly recommend. Very professional. I'm very satisfied with Bridget .
Bridget was wonderful to work with and very knowledgeable and patient with all my questions and concerns.
Bridget gave us the best customer service and shopped insurance for our house and cars! I would highly recommend
Bridget is one of a kind and the best in the business. She makes insurance easy with her thoughtful and thorough approach. If you are not doing business with her agency you are doing yourself a disservice. Thank you for all that you do!!... More
Bridget is one of a kind and the best in the business. She makes insurance easy with her thoughtful and thorough approach. If you are not doing business with her agency you are doing yourself a disservice. Thank you for all that you do!! Less