Bruce Johnson - Solarhut LLC
In 2021 SolarHut installed two LG batteries along with a Solar Edge Backup Interface. This review is being provided now in 2025 because excellent long term support is very beneficial these days and makes this company stand out from the rest. To make a long story short, the initial installation was perfect and my system has worked great over the last 4 years. However a feature that SolarEdge promised years ago finally became available that allows me to connect a motor generator to the backup interface. The cabling was completed in 2021 but since SolarEdge did not have the feature functional yet, the physical connection and software updates were not made. I spoke with SolarEdge but they were no help. After pinging SolarHut, I was given excellent support by Spencer, Ben, and Rich. They researched the feature, speaking with SolarEdge (which can be very frustrating) and were able to determine the solution existed and were able to get SolarEdge to push a new firmware to my Backup Interface. The new firmware was required to enable the new feature. Ben arrived to make the physical connection and inspect the system but I had no way to test it, so Spencer offered to bring a generator and was able to hook it up and show that the house was now powered from this new source. This Solar Hut team is still together after installing my system several years ago, while the company that installed the solar panels and inverters has gone out of business. An experienced team that stays together over the years is golden and I would continue to do business with SolarHut.