2026-06-28T21:44:24.325Z

At first I thought scheduling an appointment was an inconvenience. However I was really wrong. The time was for me, my questions at my pace. Great customer service!

2026-06-27T14:48:13.478Z

We are super thrilled about our new mattress and the ease of the set up! Took maybe like 15 minutes to put together. Hands down the best decision to finally put into action after years of talking about how we need a new mattress but never taking the plunge.

2026-06-25T21:16:25.000Z

I will never go anywhere else again! Kelsey was fantastic and made the entire process so easy from start to finish. She helped me find the perfect mattresses for both myself and my daughter. I purchased a queen mattress, a twin mattress, and bases for both. Scheduling an appointment was simple, communication was great, financing was easy to set up. Getting the base and mattress set up was also super simple, I was able to do everything on my own. Kelsey was so kind, helpful, and easy to work with throughout the entire process. 11/10 recommend!

2026-06-25T21:15:37.625Z

I will never go anywhere else again! Kelsey was fantastic and made the entire process so easy from start to finish. She helped me find the perfect mattresses for both myself and my daughter. I purchased a queen mattress, a twin mattress, and bases for both.Scheduling an appointment was simple, communication was great, financing was easy to set up. Getting the base and mattress set up was also super simple, I was able to do everything on my own. Kelsey was so kind, helpful, and easy to work with throughout the entire process. 11/10 recommend!

2026-06-22T19:59:13.337Z

Best mattress place in CF!! She takes such good care of her customers <3 shop here !! So comfy and affordable

2026-06-21T02:08:03.653Z

GREAT! She was so nice, helpful, and quick. Will return when I need more mattresses!

2026-06-20T21:40:38.274Z

Oh my Experience was great but..,I was mistaken and got an 11 inch which should have been an 8-10 inch. Totally mistake!! I haven’t even opened box yet. What do I do?

2026-06-19T01:36:09.453Z

I mentioned in my chiropractor’s office that i had been bed shopping for nearly a year and was given Kelsey and Katie’s info. Easy for appointment, easy location, great combination of quality and value. Broad price range. What a refreshing way to shop! The time was so well spent getting to focus and consider privately, getting well-informed, trying them out in a relaxed manner. I ended up choosing a mattress for myself, my son, mattress encasements, protectors, high quality pillows and delivery for less than the price of one mattress in one of the other stores.

2026-06-14T21:15:34.629Z

Very nice. Answered questions as needed. Didnt try to hussle for more expensive mattresses. And very good prices. Would definitely recommend.

2026-06-02T20:16:24.824Z

Had an absolutely GREAT experience getting a great mattress here! Kelsey was amazing to work with, flexible, funny, kind, and super helpful. The prices are amazing, and even if you don't pay it off within the 100 day same as cash policy, You're still paying less than you would have paid at a big name store. My mattress is super comfortable, super soft, just like I asked for. They were great about helping me find what I needed in my price range. I highly recommend, and if you go there, be sure to drop my name (Heather Murr) because I will certainly use that 25 dollar referral for some new pillows or a new mattress for my spare bedroom :) next time I have a need like this, i won't be looking around I will definitely be going right back here. Today they earned a customer for life by simply being simple and helpful and doing things the way they should be done. They also have financing available if anyone might need it, that works with all kinds of credit. Much easier, than any rent a center type place i have ever heard of. 5⭐️

2026-06-02T16:00:43.618Z

It was such a great experience. Got to try all the beds. No one staring or feeling awkward! Got to talk about what I wanted and was looking for and unbelievably friendly and competent assistance. Got a bed at a deal, with a frame and mattress protector all loaded into my car and ready to go! Would recommend to anyone looking for a new bed!

2026-05-29T02:18:20.676Z

I don’t usually leave reviews for products or stores. I do however read many reviews for a variety of different products as I like to read about others experiences. It’s been 5 years since we bought our luxury hybrid king size mattress with adjustable base from Mattress By Appointment in Cedar Falls. I hate shopping for mattresses. My wife and I spent a month looking at different mattresses from a number of stores throughout the Cedar Valley. Mattress By Appointment was recommended by a friend of ours due to the fact that it was a simple process, no pushy salesperson and we got to take the mattress home with us the same day of purchase. The mattress has been nothing short of amazing. I’m a bigger guy and the mattress has held up very well as there are no dips/impressions nor wear spots. We do rotate the mattress every month or so. If I had to give one negative over the past 5 years it’s that I have a hard time getting out of bed in the morning because it is so comfortable. I can honestly say that I was not expecting to have this great of mattress. Give Mattress By Appointment a try. You will not be disappointed.

2026-05-12T19:30:27.225Z

Great lady

2026-05-08T19:55:41.576Z

2026-05-03T18:28:25.699Z

Very pleased with our experience while buying our mattress!! Multiple options for mattresses were available and the prices are very reasonable/affordable. Kelsey was super helpful and easy to work with!!

2026-05-01T12:23:57.352Z

Had such a great experience at this mattress store! The lady who helped us was incredibly friendly and made the whole process easy and stress-free. She even had toys for my kids to play with while I shopped, which made a huge difference. I absolutely love my new mattress—best sleep I’ve had in a long time! Highly recommend checking them out if you’re in the market!

2026-04-29T14:17:22.830Z

Pricey but quality

2026-04-23T18:07:37.923Z

I recently dealt with Kelsey at this location and she is the absolute best!!! She cares about the people she deals with and is very informative and helpful!!!

2026-04-20T12:09:44.680Z

I bought my first mattress from mattress by appointment 4 years ago. And yesterday 04/19/26 I bought my second one. The lady's are very nice and informed about the mattress they sell. There $10 down is a great ways to get a new mattress with easy payment set up. Thank you mattress lady's for the great mattress!

2026-04-11T01:18:19.958Z

2026-04-07T21:17:43.572Z

Very sweet and polite to work with.Will definitely be buying my next mattressFrom my mattress lady🤗

2026-04-02T00:56:25.211Z

Love my mattress Kelsie is a great help I would recommend buying a mattress from her

2026-03-21T19:56:36.203Z

Legitimately the best mattress buying experience I’ve ever had. Katie was amazingly helpful and informative. 10/10 do recommend.

2026-03-21T19:07:18.738Z

2026-03-14T13:06:58.219Z

We had a great experience purchasing our mattress here! They were wonderful to work with.

2026-03-09T19:30:38.889Z

This place is the best mattress place in town make sure you come in and give them a try

2026-03-08T20:13:14.828Z

she made the experience so easy and fast, she was amazing definitely recommend!!

2026-02-25T20:37:10.753Z

I am very thankful for this store and the people did everything that he could to make sure that I got a bed. They help my family immensely and then went above and beyond when nobody else would help me so thank you so much God bless

2026-02-01T01:18:58.331Z

She was incredibly helpful in finding a mattress that was right for me this morning. Gave me space and time to check out her displays and even listened to my reasons for being here as I finalized my purchase. If you're looking for good people and good mattresses, you should choose this place. She even loaded the mattress into my car for me. I'm going to say a prayer for her and this business' continued success. They definitely deserve all of the recognition, praise, and business! Shop local, y'all!

2026-01-21T01:34:13.531Z

Best experience I've had in a store in ages