I called this company out of recommendation. I called asked when they could take a look at my AC. They said we can get out there that day they'll call...
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I called this company out of recommendation. I called asked when they could take a look at my AC. They said we can get out there that day they'll call me back let me know what time so I can tell my tenants. I waited 3hrs for a call back never received a call. I called them asked he said I have you down for 2pm. I said ok great told my tenants. At 3pm I messaged my tenants asked what the verdict was they said they had barely showed up.After all said and done they were going to call me with what was wrong.Once technician was done he called me to tell me what he did. That the office will call me for the final bill. Once they called me a few days later he told me it would be $750 dollars that was to run a diagnostic, replace connectors and the capacitor. I asked for an itemized receipt and they said they don't do that. It's a flat rate so we asked how much is it per hour for labor Daniel said we don't charge by the hour just by the job as a flat rate.They still haven't given me a receipt for their services.I just seen that others have mentioned a fee for days that have not been paid. They haven't mention anything about that. They just asked when I was going to pay? They need a payment right now. When originally I just asked them to do a diagnostic only. I contacted another HVAC company they were going to charge $225 for the same job. Unfortunately this company did not give me the option and just replaced the part without my approval. I was forced to pay his fee.
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1
Mar 27, 2025
Called to get an estimate after my AC unit stopped working. They sent out someone days later so I had to call another company. When they finally showe...
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Called to get an estimate after my AC unit stopped working. They sent out someone days later so I had to call another company. When they finally showed up they didn't call me they just worked on my unit and left while nobody was home. The other company showed up later that day and quoted me 1/4 of what these guys charged. They totally ripped me off and when I called for a breakdown of what they did they claimed they don't do that just a final price. Overall I would not recommend this company they area scam and a rip off just overcharging people.
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5
Mar 26, 2025
Matthew and Daniel are very professional and kind he got the job done super fast. 10/10 would recommend!
5
Mar 09, 2025
Great workers and the best service tech he explains things very thoroughly and understandable Matt hands down is a all star Guy
5
Mar 03, 2025
1
Oct 31, 2024
It took longer than expected, and he seemed unhelpful and uninterested, with a rather dismissive attitude.
5
Oct 08, 2024
Thank you Daniel for fixing my AC you really helped me stay cool you did a really good job on fixing it
5
Oct 05, 2024
I had him go out to one of my properties to fix the air because it was hot and he did great service on it he’s was real helping with a perfect attitud...
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I had him go out to one of my properties to fix the air because it was hot and he did great service on it he’s was real helping with a perfect attitude
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5
Oct 04, 2024
Daniel was very professional with me he helped me with my AC unit when it was broken and he educated me on how to properly work the AC unit mr. Daniel...
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Daniel was very professional with me he helped me with my AC unit when it was broken and he educated me on how to properly work the AC unit mr. Daniel, Nevarez was very nice about it. He helped me a lot.
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5
Oct 04, 2024
I had a plumbing issue and Daniel helped me out!
1
Aug 29, 2024
I called this company 3 days ago. It took them until yesterday to come (and they were 30 mins late). The guy, Daniel, was here for maybe 20 mins befo...
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I called this company 3 days ago. It took them until yesterday to come (and they were 30 mins late). The guy, Daniel, was here for maybe 20 mins before he left for over an hour to get a part. He fixed one single hose under the sink (because that's all that was needed to fix the ussue). After he gets back to the office, our bill is 500$... He worked for maybe an hour tops, thats with setup and clean up times included. I had to wait until today to talk to anyone about it. When I finally did, she told me there was nothing they could do about the prices. I asked what work was done. They are charing us for something they didn't even do-replaced our brand new shut off valve?-.. They were clean and nice but they are also dishonest and shady. Call someone else, is my advice.
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1
Jul 25, 2024
Poor service, never answered phones, and kept pushing my service date. I would not never recommend this place. Not professional at all.
5
Apr 05, 2024
Reading is your=#1 Heating and Air Conditioning Business in Roswell, N M. Jerod installed a New Complete HVAC system. Jerod is the professional player...
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Reading is your=#1 Heating and Air Conditioning Business in Roswell, N M. Jerod installed a New Complete HVAC system. Jerod is the professional player you want on your team
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5
Mar 31, 2024
First time with this company & I am very impressed! Did a very great job and was cost friendly and time efficient!
5
Dec 08, 2023
Outstanding work! The repair technicians were thorough in diagnosing the problem and provided a cost-effective solution. My AC is working flawlessly n...
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Outstanding work! The repair technicians were thorough in diagnosing the problem and provided a cost-effective solution. My AC is working flawlessly now, thanks to their expertise.
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5
Oct 03, 2023
When I had a problem with my plumbing system, Reading Plumbing, Heating, & Air Conditioning gave me with exceptional service. Their technicians were p...
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When I had a problem with my plumbing system, Reading Plumbing, Heating, & Air Conditioning gave me with exceptional service. Their technicians were proficient, on time, and quickly resolved the issue.
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5
Sep 08, 2023
The techs are friendly and informative.
5
Aug 04, 2023
The tech that diagnosed our system was Anthony. Super nice and professional. He is pretty dang skilled, finding our ac problem quickly. It's odd seein...
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The tech that diagnosed our system was Anthony. Super nice and professional. He is pretty dang skilled, finding our ac problem quickly. It's odd seeing anyone dressed appropriately for work nowadays. He showed up clean and tucked in and ready to go. Anthony is the type of skilled pro we need to clone. Thanks for all your hard work Anthony!
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4
Apr 17, 2023
5
Mar 28, 2023
I am so glad that I chose the gas fitter services for my installation. They did an excellent job and I am very satisfied with the results. They were v...
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I am so glad that I chose the gas fitter services for my installation. They did an excellent job and I am very satisfied with the results. They were very knowledgeable and also gave me useful tips for future projects. Highly recommend.
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5
Mar 18, 2023
They came very fast and solved the problem.
5
Feb 25, 2023
Amazing customer service.
5
Feb 24, 2023
Superstar service!
5
Jan 12, 2023
My husband and i are so pleased with Reading Heating & Cooling.We have done business with them for many years now. They aregreat company,and great peo...
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My husband and i are so pleased with Reading Heating & Cooling.We have done business with them for many years now. They aregreat company,and great people who work there.We are sending out praises to a technician named Jeff. He dida outstanding job, he had a very long day,but his attitude,manners, and quality of work was the best.We both feel he is an outstanding employee.and quality of work was still the best.
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5
Jan 09, 2023
I absolutely love the professionalism of one of the workers named Daniel. He was on time and was very attentive to his job at hand. He answered my ple...
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I absolutely love the professionalism of one of the workers named Daniel. He was on time and was very attentive to his job at hand. He answered my plethora of questions as well. I would highly recommend this company to anyone.
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5
Jan 09, 2023
From the get go it was a very pleasurable experience. Friendly Staff, prompt professional service, not to mention unbeatable prices. Highly recommend ...
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From the get go it was a very pleasurable experience. Friendly Staff, prompt professional service, not to mention unbeatable prices. Highly recommend this establishment.
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5
Nov 30, 2022
Super service start to finish
5
Oct 02, 2022
I emailed the company on a Sunday evening, during the middle of July?! To say it was hot is an understatement. Not only did I get a response within 10...
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I emailed the company on a Sunday evening, during the middle of July?! To say it was hot is an understatement. Not only did I get a response within 10 minutes, but they came out the next day!
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5
Sep 30, 2022
Great service and professional!Would recommend
5
Sep 30, 2022
Scheduled a cleaning of both my furnace and AC unit. Dave showed up early, was friendly and knowledgeable. Techs wear shoe booties inside your home so...
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Scheduled a cleaning of both my furnace and AC unit. Dave showed up early, was friendly and knowledgeable. Techs wear shoe booties inside your home so no dirt or debris was brought in. He explained what he was doing and how it would help the efficiency of my units
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5
Sep 26, 2022
Daniel O provided great and friendly AC service. Very professional I couldn't be more happy. Thank you!!!
5
Sep 25, 2022
Excellent job and extremely professional team!
5
Sep 21, 2022
Excellent service and arrived before their scheduled time
5
Sep 20, 2022
5
Sep 20, 2022
Excellent, service Quality work,awesome pricing.
5
Sep 20, 2022
Daniel O. was very professional, friendly and diligent during our systems service appointment.
5
Sep 19, 2022
Very reputable, Dedicated to getting the job done quickly and accurately
5
Sep 19, 2022
Very good service! they stayed until the job wad finished.
5
Sep 19, 2022
He helped me out with my AC and I will surely be requesting him for any future issues.
5
Sep 18, 2022
Excellent service and GREAT customer service, definitely would recommend!
5
Sep 17, 2022
Very happy with the service Issac gave me.
5
Sep 15, 2022
Very knowledgeable young man, explained everything well and answered all my questions, great job!
5
Sep 12, 2022
Outstanding customer service!! Thanks
5
Sep 09, 2022
I've used them a few times. Excellence everytime. We have had our annual servicing through them and it never fails to keep our AC running perfectly. T...
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I've used them a few times. Excellence everytime. We have had our annual servicing through them and it never fails to keep our AC running perfectly. They even installed a new unit for us once they were fast and efficient. They even clean up after they are done. I couldn't survive the heat without them. Thanks!
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5
Sep 09, 2022
I’ve done business with Reading for more than 10 years. Always excellent service. Dan calls before coming out. He is timely and friendly, always compl...
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I’ve done business with Reading for more than 10 years. Always excellent service. Dan calls before coming out. He is timely and friendly, always completing the job quickly and efficiently.
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5
Sep 01, 2022
I am very happy with the service I have had both times I have called
5
Aug 26, 2022
Matt did a great job, quickly diagnosing and fixing the problem with our A/C unit. He even showed me some tips for preventative maintenance. Will defi...
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Matt did a great job, quickly diagnosing and fixing the problem with our A/C unit. He even showed me some tips for preventative maintenance. Will definitely call again if/when we need some more heating or A/C help in the future! I highly recommend Reading Heating & Air Conditioning.
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5
Aug 23, 2022
Easy to schedule an appointment. Showed up on time. Was very professional. Was very affordable.
5
Aug 15, 2022
We had a pipe leak and the guys were professional and quick to get the job done. We look forward to dealing with them again.
5
Aug 15, 2022
Prompt and easy...........
5
Aug 14, 2022
Great service and technician.
4
Aug 13, 2022
Sewer backed up. Called and they came right out even though it was their quitting time. Workers were polite, friendly, and stayed until work was com...
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Sewer backed up. Called and they came right out even though it was their quitting time. Workers were polite, friendly, and stayed until work was completed. Prices are a little expensive, but overall very pleased.
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5
Aug 10, 2022
Roger and river were great!
5
Aug 10, 2022
The maintenance representative was cordial,informative and honest.
5
Aug 09, 2022
5
Aug 08, 2022
Great representative of the company. Knowledgeable and professional.
5
Aug 06, 2022
Daniel was simply awesome. Honest and friendly, dog lover! Thanks for the great experience, we have found our forever HVAC service!
5
Aug 02, 2022
I called reading plumbing and air for an emergency water heater leak. and they where at my house with in minutes. The plumbers that came out where so...
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I called reading plumbing and air for an emergency water heater leak. and they where at my house with in minutes. The plumbers that came out where so kind and professional and clean highly recommended.
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5
Jun 28, 2022
Showed up on time. Quick and efficient. I was very pleased with their work and would call again.
5
Jun 24, 2022
Everyone was amazing! They got us scheduled quickly and the technician was knowledgeable and generally fantastic!
5
Jun 23, 2022
Very friendly and was very knowledgeable in explaining to me what was happing and why it happend and the steps they would take to fix the problem whic...
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Very friendly and was very knowledgeable in explaining to me what was happing and why it happend and the steps they would take to fix the problem which happend to be bad wires and low refrigerate. They solved my problems quickly and efficiently there was no mess left behind also.
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2
May 05, 2022
They do decent work,very friendly,but are VERY EXPENSIVE. Almost 200 dollars for 35 minutes work.
5
Sep 08, 2021
Highly recommend! Amazing service! My AC went out and I gave them a call, they where able to fit me in quickly. The tech was incredibly pleasant and v...
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Highly recommend! Amazing service! My AC went out and I gave them a call, they where able to fit me in quickly. The tech was incredibly pleasant and very knowledgeable about what was wrong. He was able to fix and replace a part to get my AC running again. I am happy to know there is a company that still cares for their customers. Thank you so much.
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5
Jul 20, 2021
Professional and trustworthy with first rate air conditioning systems tailored to your individual requirements.
5
Jul 16, 2021
Reading Plumbing Heating & Air Conditioning they have excellent service and were very responsive. I called for ac issues and not only were they great ...
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Reading Plumbing Heating & Air Conditioning they have excellent service and were very responsive. I called for ac issues and not only were they great but the advice and attitude were unforgettable. Awesome awesome service
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5
Jul 07, 2021
1
Sep 23, 2020
1
Jun 19, 2020
5
Apr 17, 2020
Great and friendly service, they are reliable and I would definitely recommend!! :)
3
Feb 23, 2020
They fixed the leaks within a timely Manor. Thanks.
5
Feb 08, 2020
5
Feb 08, 2020
Reading is a great company to use very reliable company to use.
4
Feb 08, 2020
1
Nov 25, 2019
5
Nov 18, 2019
5
Sep 11, 2019
They have the fancy sewer machine.
5
Apr 22, 2019
Awesome service reading plumbing is awesome The technicians Were courteous knowledgeable and fast Thank you so much reading Plumbing heating and...
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Awesome service reading plumbing is awesome The technicians Were courteous knowledgeable and fast Thank you so much reading Plumbing heating and air!!!
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5
Apr 07, 2019
Great work
5
Dec 14, 2018
4
Oct 07, 2018
4
Jul 26, 2018
5
Apr 12, 2018
After calling other plumbing places and being told i would have to wait a couple of days before they can get here. I called Reading. They were at the...
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After calling other plumbing places and being told i would have to wait a couple of days before they can get here. I called Reading. They were at the house and fixed the problem within 2 hours after i called. Thank you
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3
Apr 01, 2018
5
Mar 13, 2018
I needed some plumbing done under two of my sinks. They were friendly, came out same day, and worked around my schedule. I like the texts they send to...
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I needed some plumbing done under two of my sinks. They were friendly, came out same day, and worked around my schedule. I like the texts they send to notify you when they are on the way. Took my info over the phone to bill me and sent receipt by email at the same time. Nice guy who did the work and no plumbing issues since.
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5
Sep 14, 2017
I needed the water heater replaced in my rental house in Artesia, since I live in Albuquerque, I called Home Depot to order the water heater and insta...
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I needed the water heater replaced in my rental house in Artesia, since I live in Albuquerque, I called Home Depot to order the water heater and installation, Reading Plumbing was the chosen contractor who replaced the water heater.
It went just Awesome! They were SUPER nice and professional in all of our phone conversations, SAME DAY SERVICE! Punctual and did a great job. My tenants were extremely happy with the experience. I will definitely be using them if needed, again in the future.
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5
Aug 14, 2017
5
Aug 02, 2017
Let me share my story about Reading, last Tuesday my AC unit at my home went out I called like four different company's in the Roswell area that do HV...
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Let me share my story about Reading, last Tuesday my AC unit at my home went out I called like four different company's in the Roswell area that do HVAC all were too busy at the moment to come out and take a look and wanted to schedule me up for service three or four days latter. I ended up calling Reading was pleased to have my call pollitley answered by the wonderful lady's in the office.
The technition they sent out was very friendly and neatly dressed within 30 minutes he was able to solve the problem, had the parts on his truck and was able to get the unit up and running and save me and my pets from having to stay at a motel downtown "VERY PLEASED" will definitely recommend there service to other's!
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5
May 08, 2017
5
Apr 06, 2017
5
Apr 01, 2017
Very professional,went above and beyond with effort an accommodation. I recommend them to all my friends and family. 2nd to none!
5
Apr 01, 2017
Reading Plumbing Save my Sewage Line and Heater (On 2nd Call) The staff was Very Friendly and understood what was wrong THEY KNEW What they were doing...
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Reading Plumbing Save my Sewage Line and Heater (On 2nd Call) The staff was Very Friendly and understood what was wrong THEY KNEW What they were doing.. I would recommend Them to my family and friends !!!
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5
Nov 15, 2016
VERY PROFESSIONAL SERVICE. THE TECHNICIANS ARE VERY KNOWLEDGEABLE AND FRIENDLY. THEY ARE VERY EFFICIENT AND WERE ON TIME. I DON'T LIKE TO WAIT ALL DAY...
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VERY PROFESSIONAL SERVICE. THE TECHNICIANS ARE VERY KNOWLEDGEABLE AND FRIENDLY. THEY ARE VERY EFFICIENT AND WERE ON TIME. I DON'T LIKE TO WAIT ALL DAY FOR SOMEONE TO COME OUT AND DO SERVICE AND WASTE MY TIME. THEY GAVE ME A TIME FRAME AND THEY WERE THERE ON TIME AND DID A FANTASTIC JOB! MY AC UNIT WORKS WONDERFULLY NOW! THANK YOU! I RECOMMEND THIS COMPANY TO ALL MY FRIENDS AND FAMILY!
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