What our customers say
AI Summary
Customers consistently praise the expertise and thoroughness of the staff, particularly in navigating the complexities of Medicare, making the process feel effortless and straightforward. They highlight excellent communication, patience, and personalized assistance as key strengths. There are no notable cons mentioned in the reviews, indicating a high level of satisfaction with the service provided.
5
Such a wonderful experience! Matt was so knowledgeable and answered all of my questions. This was the easiest process due to their expertise. I hig... More
Such a wonderful experience! Matt was so knowledgeable and answered all of my questions. This was the easiest process due to their expertise. I highly recommend Martin & Associates Insurance Services, Inc. This made my Medicare experience effortless on my part! Could not have done this on my own. Thank you again, Matt Leon. Less
5
So impressed working with Matt Leone on my Medicare policies! From the initial webinar & follow through in all aspects would highly recommend his se... More
So impressed working with Matt Leone on my Medicare policies! From the initial webinar & follow through in all aspects would highly recommend his services! Less
5
Elliott Martin is just so knowledgeable and efficiant! Just Wonderful! Makes lfe so much easier!
5
I recently had the pleasure of working with Elliott Martin as I prepare for my retirement, and I can't speak highly enough about the experience. His c... More
I recently had the pleasure of working with Elliott Martin as I prepare for my retirement, and I can't speak highly enough about the experience. His comprehensive explanation of the Medicare options available was incredibly thorough and easy to understand, which was exactly what I needed. Elliott’s professional manner put me at ease right away, and he was always prompt in responding to my questions and concerns.His service went beyond just offering advice; he truly listened to my needs and helped me select the best Medicare plan to suit my specific situation. Elliott’s approach clearly aligns with his business mission of a “Stress Free Retirement,” as I felt confident and stress-free throughout the entire process. Less
5
With so much information and rules to sort through as I was approaching age 65, I was not comfortable negotiating the process on my own, so I reached ... More
With so much information and rules to sort through as I was approaching age 65, I was not comfortable negotiating the process on my own, so I reached out to Martin & Associates. The year before, I attended their free online seminar which was very informative, then scheduled a follow-up call with Elliott Martin. He spent almost an hour on the phone with my husband and me. Elliott thoroughly answered all of our questions with information that was specific to our situation, even going over some things a second time so I could make sure my notes were correct.Last year, just before my 65th birthday, I had a follow-up call with Elliott. He discussed in even greater detail all of my options and specific coverages I was eligible for and again, gave me information specific to my personal situation. At the end, we came up with a plan that was extremely to execute. Elliott set me up with an account in their client portal where I was able to enter all of my information, including prescription medications so he could determine the best Part D prescription drug plan for my specific needs.Once I decided on plan providers, Elliott was able to have them email the applications and I was able to handle everything online, which also linked seamlessly with Medicare.Since I plan to continue working, I also had some financial questions and Elliott referred me to his dad, Ray, who was also extremely helpful in answering all of my questions and helping me devise a plan to maximize my benefits without penalty.I am in the Central time zone and Martin & Associates is on the West Coast, but the time difference had no impact whatsoever on their ability to provide me with the assistance I needed. I very highly recommend Martin & Associates to anyone facing the maze of decisions associated with Medicare, and have already referred two personal acquaintances to them. Less
5
Elliott is very knowledgeable, and has a patient way about him, explaining options available and giving invaluable recommendations.
5
Elliott has been extremely helpful and patient answering all my questions. And I asked a lot of questions! Highly recommended.
5
Elliott Martin personally set up my health insurance coverage through Medicare several years ago. I’m so pleased I associated with Martin & Associates... More
Elliott Martin personally set up my health insurance coverage through Medicare several years ago. I’m so pleased I associated with Martin & Associates.Elliott and his team have always been readily and promptly available to me for needed updates or modifications to my insurance, general coverage questions, and also the sometimes cumbersome burden of filing a claim.I heartily recommend Martin & Associates for your insurance and financial planning needs. You won’t be disappointed, I’m very sure!Allen W Less