Concord's Best Training Facility!
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199 reviews
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1
My 10 year experience ended with the General Manager of the time cancelling my membership after weirdly following me around the gym telling me strange things and then after multiple attempts to contact the owner, I was ultimately told to deal with it. I did not enjoy this time and felt betrayed.... More
My 10 year experience ended with the General Manager of the time cancelling my membership after weirdly following me around the gym telling me strange things and then after multiple attempts to contact the owner, I was ultimately told to deal with it. I did not enjoy this time and felt betrayed. Less
5
5
I switched from Sports Center to Elite Fitness about 6 months ago and extremely satisfied with my switch. Always a clean environment and a friendly fitness vibe lending to weight lifters. The manager, Sam, is always on the move organizing weights, tidying, and ensuring guests have a positive experience. I would highly recommend to anyone looking for a new gym, I’ve brought five family members sin... More
I switched from Sports Center to Elite Fitness about 6 months ago and extremely satisfied with my switch. Always a clean environment and a friendly fitness vibe lending to weight lifters. The manager, Sam, is always on the move organizing weights, tidying, and ensuring guests have a positive experience. I would highly recommend to anyone looking for a new gym, I’ve brought five family members since joining! Less
5
I've been a member of each iteration of this gyms location prior (Club Fitness, Achieve Fitness, Golds Gym). For the most part the gym and equipment are still the same and the gym still hosts, in my opinion, the best gym in Cabarrus County at least. The largest difference is the atmosphere the new ownership brings. The atmosphere isn't built on the ego of the owners but the thriving of the member... More
I've been a member of each iteration of this gyms location prior (Club Fitness, Achieve Fitness, Golds Gym). For the most part the gym and equipment are still the same and the gym still hosts, in my opinion, the best gym in Cabarrus County at least. The largest difference is the atmosphere the new ownership brings. The atmosphere isn't built on the ego of the owners but the thriving of the members. What you may have heard about the old leadership is probably true. But THIS gym isn't that or them. Give it a chance if you haven't in the past and if you used to workout here and left, give it another shot! Less
5
This gym offers a clean facility with a decent range of equipment and classes .The atmosphere is pleasant, though it can get crowded at peak times. Overall, it’s a good option for a standard gym experience.... More
This gym offers a clean facility with a decent range of equipment and classes .The atmosphere is pleasant, though it can get crowded at peak times. Overall, it’s a good option for a standard gym experience. Less
5
great gym
5
Great gym community!!!! I have belonged to gyms for 40 years and this is by far the best!!! Huge and tons of equipment!!! The staff and trainers are outstanding!!!! Come see our mascot Lenny the bulldog!!!!... More
Great gym community!!!! I have belonged to gyms for 40 years and this is by far the best!!! Huge and tons of equipment!!! The staff and trainers are outstanding!!!! Come see our mascot Lenny the bulldog!!!! Less
5
Love this gym. It is the best
5
I have notice the gym looking cleaner since my last post so for that I give a 5 star keep up the good work!!
4
Huge facility, variety in options from cycling classes, yoga, etc. wasn't hard to build a routine. Less crowded at night... I have seen a few crawlers but that may be from the neighbor stores...I left though was uncomfortable... So that's why it's a 4 not a 5 and it's fixable so check them out for sure.... More
Huge facility, variety in options from cycling classes, yoga, etc. wasn't hard to build a routine. Less crowded at night... I have seen a few crawlers but that may be from the neighbor stores...I left though was uncomfortable... So that's why it's a 4 not a 5 and it's fixable so check them out for sure. Less
5
Best bodybuilding gym in Charlotte. Only negative is the music could be louder. Highly recommend the gym
5
5
5
switched to this gym to escape the over-crowding at planet fitness… Good decision. The facility is huge and has a great variety of equipment. Even during peak times I don't have to stand around and wait for a machine. i've only been here a few weeks but so far it has been great. after extensive shopping all around town I believe this place offers the best value for the price.... More
switched to this gym to escape the over-crowding at planet fitness… Good decision. The facility is huge and has a great variety of equipment. Even during peak times I don't have to stand around and wait for a machine. i've only been here a few weeks but so far it has been great. after extensive shopping all around town I believe this place offers the best value for the price. Less
2
The price is ok but have a lot of hidden fees just be on point with your payments don't have two cards on file because they still will give you a 25 dollar fee if one card doesn't work ,& decline you be charged even if they charge your other card you have on file . The other think they don't tell you when you sing up right away within 3 months you will be charged not just the month but a 79.99 d... More
The price is ok but have a lot of hidden fees just be on point with your payments don't have two cards on file because they still will give you a 25 dollar fee if one card doesn't work ,& decline you be charged even if they charge your other card you have on file . The other think they don't tell you when you sing up right away within 3 months you will be charged not just the month but a 79.99 dollar fee for maintenance or so on right but there equipment is outdated old, malfunction ing where you can get hurt 🤕 too like i did on a threadmill check this pic. Less
5
5
5
5
Great atmosphere. friendly staff. Thoroughly enjoyed my workout!
1
Men’s sauna has been broken since last owners, place comes off as a nice looking place but then you’ll see cockroaches camouflaged with the old nasty dirty carpet. Very disgusting! Depending on who you’ll get at the front desk will determine your monthly payment!! If you’re ok lifting with COCKROACHES around you then this is the gym for you!!... More
Men’s sauna has been broken since last owners, place comes off as a nice looking place but then you’ll see cockroaches camouflaged with the old nasty dirty carpet. Very disgusting! Depending on who you’ll get at the front desk will determine your monthly payment!! If you’re ok lifting with COCKROACHES around you then this is the gym for you!! Less
5
5
1
I was a member when it was gold's but nothing has changed, same machines,same nasty carpet.The only thing changed is the name.I came in today for a one time visit and so guy at the front wanted me to leave my driver's license at the desk while I trained.I told him to refund my 10 dollars because he didn't bother to put my license in a file or anything he just had it laying on the desk.I see nothi... More
I was a member when it was gold's but nothing has changed, same machines,same nasty carpet.The only thing changed is the name.I came in today for a one time visit and so guy at the front wanted me to leave my driver's license at the desk while I trained.I told him to refund my 10 dollars because he didn't bother to put my license in a file or anything he just had it laying on the desk.I see nothing has changed except for the name. I'm glad I left this gym.They are Horrible. STAY AWAY FROM THIS PLACE! Less
5
I've been a member since 2016 when it was still Gold's Gym so I've seen the gym evolve over the years. Since Elite Fitness took over I've personally noticed an increase in quality. Bathrooms stay cleaner than before and they've slowly added some nice equipment like new power/squat racks and a few others. Would like to see some of the less used machines replaced with newer/different machines, but ... More
I've been a member since 2016 when it was still Gold's Gym so I've seen the gym evolve over the years. Since Elite Fitness took over I've personally noticed an increase in quality. Bathrooms stay cleaner than before and they've slowly added some nice equipment like new power/squat racks and a few others. Would like to see some of the less used machines replaced with newer/different machines, but it doesn't hinder my gym experience at all. The one con the gym has is lack of a good lighting and an isolated posing/downligting room. Lighting in the locker room is lack luster and there is only 1 full body mirror at the entrance of the locker room which has too much traffic to pose. Both of the studios don't have any downlighting or light control, all of the lights turn on at once. The cycling studio had the better lighting of the two, but an announcement was recently made that their cycling studio will be closed after hours which eliminates that option. However, this isn't a major issue as it doesn't affect all members, but it is something other gyms have that I wish Elite offered. Their functional room which used to have multiple boxing heavy bags also needs some updates and love, doesn't feel the cleanest and is worn down compared to the rest of the gym. Despite the few issues, I still really enjoy this gym and plan to stay a member for the foreseeable future. Less
1
2
Gym is always dirty, I guess it’s probably the quality of people in this area. Look at how much trash and chewed gum they leave in the treadmills, let alone the parking lot. Bathroom is always out of soap or toilet paper. Also the humidity level is extremely high in here, definitely some mold in the upholstery of some of the machines, we can feel the reaction every time we come to this location. ... More
Gym is always dirty, I guess it’s probably the quality of people in this area. Look at how much trash and chewed gum they leave in the treadmills, let alone the parking lot. Bathroom is always out of soap or toilet paper. Also the humidity level is extremely high in here, definitely some mold in the upholstery of some of the machines, we can feel the reaction every time we come to this location. Great selection of machines though, recommend the other Elite location. Less
5
It’s a nice clean facility with great equipment. Great energy I really love working out here. Also fair priced
5
5
Fantastic communication when I was interested in joining, Def a major step up from a lot of gyms in the area. Very nice gym with huge selection of equipment!... More
Fantastic communication when I was interested in joining, Def a major step up from a lot of gyms in the area. Very nice gym with huge selection of equipment! Less
1
This gym has been a nightmare. First of all, as a student I’ve been paying 50 dollars a month and come to find out my friends who are also students have been only paying 25. Worse than that the equipment is falling apart, the leather is pealing and cracking, it’s not updated at all. While I’m working out people will come up to me and make me prove my membership claiming they are friends of the ow... More
This gym has been a nightmare. First of all, as a student I’ve been paying 50 dollars a month and come to find out my friends who are also students have been only paying 25. Worse than that the equipment is falling apart, the leather is pealing and cracking, it’s not updated at all. While I’m working out people will come up to me and make me prove my membership claiming they are friends of the owner. Trying to cancel has been hell and they’ve slapped fees on the ending balances over and over again. Even one called an enhancement fee to “update equipment” when nothing has been updated in the year I’ve been there. I once even saw a roach while working out. Do not sign up here, you can find cheaper and cleaner places with better up to Date equipment Less
5
Place is nice
5
I love the classes they provide. Awesome gym
5
Great facility I love it
5
5
5
Have been coming here for over a week now and I am so happy with everything! The staff is so super nice and helpful. They have tons of equipment. On top of their locker rooms are spacious, clean And they each have a sauna for men and women! You can't beat this place!!!... More
Have been coming here for over a week now and I am so happy with everything! The staff is so super nice and helpful. They have tons of equipment. On top of their locker rooms are spacious, clean And they each have a sauna for men and women! You can't beat this place!!! Less
5
This gym is always clean and has plenty of weights. You don’t ever have to wait for spots to open up!
1
Been a part of this facility since 2013. Never had an issue with payment when Club Fitness & Gold Gym was in ownership. Elite fitness comes around as the new owners and I instantly start having payment issues and there is nothing they can do to reinstate my membership but instead want to charge me double the monthly fee & also another enrollment fee just to activate my account. These people don’t... More
Been a part of this facility since 2013. Never had an issue with payment when Club Fitness & Gold Gym was in ownership. Elite fitness comes around as the new owners and I instantly start having payment issues and there is nothing they can do to reinstate my membership but instead want to charge me double the monthly fee & also another enrollment fee just to activate my account. These people don’t care about your loyalty they just care about your money. Never going back here again. Never been so disappointed before as this had always been my home gym. Less
5
I was a little hesitant about joining Elite Fitness after moving to the area but I’m SOOO GLAD I did. I love the fact the gym is open 24/7 and there is always equipment available and ready to use at anytime I decide to go. The owner answered any of my questions that I had prior to joining. I’m so happy I joined this gym and will continue to go everyday and refer others. It’s truly a clean and jud... More
I was a little hesitant about joining Elite Fitness after moving to the area but I’m SOOO GLAD I did. I love the fact the gym is open 24/7 and there is always equipment available and ready to use at anytime I decide to go. The owner answered any of my questions that I had prior to joining. I’m so happy I joined this gym and will continue to go everyday and refer others. It’s truly a clean and judgement free atmosphere. Thank you Elite Fitness! Less
5
5
5
Awesome privately owned 24/7 gym!!
1
Just attempted to sign up at this gym and was denied due to a staff member informing me that they do not accept prime members but they are listed on the network and when I reach out to tivity health to see if that was true I was inform that I should have been accepted as a new member because they are apart of the network and I reach out to their other locations and was inform that they do accept ... More
Just attempted to sign up at this gym and was denied due to a staff member informing me that they do not accept prime members but they are listed on the network and when I reach out to tivity health to see if that was true I was inform that I should have been accepted as a new member because they are apart of the network and I reach out to their other locations and was inform that they do accept prime, stay far away from this gym if you can cause apparently they only want specific individuals in there gym. Less
5
5
The gym is huge first of all. Locker room is large, clean, and serves it's purpose. I haven't tried classes yet but it's cool that they're offered as well as child care for those with a need. The staff is friendly and their fitness director is one of the best around. If you've been on the fence about starting a journey I highly recommend setting a consultation with him -(Jadon if you're reading t... More
The gym is huge first of all. Locker room is large, clean, and serves it's purpose. I haven't tried classes yet but it's cool that they're offered as well as child care for those with a need. The staff is friendly and their fitness director is one of the best around. If you've been on the fence about starting a journey I highly recommend setting a consultation with him -(Jadon if you're reading this you saw nothing 😅). Less
3
Spacious, great locker rooms, TVs for long cardio sessions. A lot of people don't wipe down their equipment and a lot of other people don't put their weights back when they are done. It would get five stars if it weren't for that... More
Spacious, great locker rooms, TVs for long cardio sessions. A lot of people don't wipe down their equipment and a lot of other people don't put their weights back when they are done. It would get five stars if it weren't for that Less
5
Love the fact that's it's a 24 hour gym, with more than enough equipment to do whatever kind of workout that you want to.
5
Toured and signed up today!! Charles was amazing!!! It’s a fantastic space with a large variety of equipment and room to move around for a complete and varied workout. Today was push day for us and I can honestly say that I got a better and more efficient workout than at my previous gym. You can tell that management put a lot of thought into placement of equipment, amount of equipment and the ove... More
Toured and signed up today!! Charles was amazing!!! It’s a fantastic space with a large variety of equipment and room to move around for a complete and varied workout. Today was push day for us and I can honestly say that I got a better and more efficient workout than at my previous gym. You can tell that management put a lot of thought into placement of equipment, amount of equipment and the overall culture of the gym environment. I can’t wait to experiment with new equipment and build onto my lifting routine. Thank you Charles and everyone at Elite Fitness ! Less
1
The manager/owner was such an ahole on the phone when I called up there, I almost didn’t go to even try it out.. but still went & had to pay 10 for just cardio…he was still an ahole.. but this man came in behind me & his whole demeanor changed since the man was buying a membership. I was going to as well until I experienced all of this. 🤷🏼‍♀️... More
The manager/owner was such an ahole on the phone when I called up there, I almost didn’t go to even try it out.. but still went & had to pay 10 for just cardio…he was still an ahole.. but this man came in behind me & his whole demeanor changed since the man was buying a membership. I was going to as well until I experienced all of this. 🤷🏼‍♀️ Less
5
I am a senior and I feel very comfortable coming to Elite Fitness. Initial training is offered to familiarize new members on how to get started toward reaching their fitness goals. Further training is available as well. An added feature is that members have access to the gym after hours.... More
I am a senior and I feel very comfortable coming to Elite Fitness. Initial training is offered to familiarize new members on how to get started toward reaching their fitness goals. Further training is available as well. An added feature is that members have access to the gym after hours. Less
5
5
Very friendly and helpful, equipment is well maintained and I love the options for training, classes and 24 hrs!
5
My husband and I signed up for this gym and we really enjoy it. Love that they offer childcare! We wouldn’t be able to work out without it!
5
Lots of options as far as equipment and classes and trainers. Charles is awesome!!!
2
Nobody puts back their weights, very weird and sketchy contracts. Read the fine print! It was so difficult to cancel my membership and the old owner was very rude and unprofessional.... More
Nobody puts back their weights, very weird and sketchy contracts. Read the fine print! It was so difficult to cancel my membership and the old owner was very rude and unprofessional. Less
5
Never imagined getting so much profits within a short period of time, it happened surprisingly I got it, this is huge for me and super happy and excited for this win, it’s a great start for me in line of trade, you been a genius trader Mrs. Stephanie George fx You finally put a smile on my face, despite telling you my problems you didn’t take advantage of me, thanks a lot Mrs. George fx..I invest... More
Never imagined getting so much profits within a short period of time, it happened surprisingly I got it, this is huge for me and super happy and excited for this win, it’s a great start for me in line of trade, you been a genius trader Mrs. Stephanie George fx You finally put a smile on my face, despite telling you my problems you didn’t take advantage of me, thanks a lot Mrs. George fx..I invest $500 and got $5,550 in just one week..... You can reach her Via WhatsApp: +19095159471 Email:[email protected] Less
5
5
1
People not wearing shoes and taking off their shirts very disgusting. There is no gym friendly atmosphere like it was at Gold‘s. Ridiculous placement because there’s no space for the new stuff that no one uses.... More
People not wearing shoes and taking off their shirts very disgusting. There is no gym friendly atmosphere like it was at Gold‘s. Ridiculous placement because there’s no space for the new stuff that no one uses. Less
1
3
What I love: daycare for kids, easy and secure after hours check in, spacious dressing rooms with full showers, private dressing rooms, sauna and steam rooms, variety of instructor led workouts Reasons I'm not renewing my membership: The culture- other members won't restack weights as stated in contracts, so you will spend double the time in the gym than you normally would just to find the weight... More
What I love: daycare for kids, easy and secure after hours check in, spacious dressing rooms with full showers, private dressing rooms, sauna and steam rooms, variety of instructor led workouts Reasons I'm not renewing my membership: The culture- other members won't restack weights as stated in contracts, so you will spend double the time in the gym than you normally would just to find the weights you need. Poor sanitation- this is more a critique when it was golds gym but I have no way to confirm if they have a staffed custodian since changing. I stopped going when I found a used condom in one of the women's showers along with a large clump of hair in another shower. Both sat there for three weeks. I tried telling someone everytime I came in but couldn't find a staff member since it was after hours. I don't want to imagine what else isn't sanitized and cleaned daily. Delays with delivering upgrades- They promised a lot of upgrades when they transitioned last summer but all I noticed was new paint. Conclusion: If the yearly membership price was slashed in half, I would keep my membership. However considering all the negatives, it's not worth it's current price since you can only effectively use half of the amenities. Less
1
I was a member of gold’s gym not this gym and they forcing me to pay a payment which I didn’t sign up for I signed up for gold gym not this place and they won’t let me cancel my membership because I never been to this gym. It’s no longer gold’s gym... More
I was a member of gold’s gym not this gym and they forcing me to pay a payment which I didn’t sign up for I signed up for gold gym not this place and they won’t let me cancel my membership because I never been to this gym. It’s no longer gold’s gym Less
4
The gym is very spacious, really ideal spot!
1
I was a member of Gold's gym when Elite took it over. I messaged them through their website shortly after they took over to put my membership on hold due to some back issues and my being unable to workout. I never heard back from them and didn't realize until months later that I was still being charged. I finally got someone to call me back only to be informed that they said they emailed me back ... More
I was a member of Gold's gym when Elite took it over. I messaged them through their website shortly after they took over to put my membership on hold due to some back issues and my being unable to workout. I never heard back from them and didn't realize until months later that I was still being charged. I finally got someone to call me back only to be informed that they said they emailed me back asking how long I wanted to pause my membership and because I didn't respond, my membership was never paused. I checked my inbox, spam, trash, etc. and can't find an email. I asked them to resend me what they originally sent and I was told they couldn't do that. I told them it would go a long way in being reimbursed and they said no. I told them I wanted to speak with a supervisor (I asked different employees 3 or 4 times ) and each time, they said that wasn't possible. I told them to cancel my membership and they said I had to email them to do so and that it would take 30 days. In other words, I would be charged another month before I would stop being charged for good. They milked me for months, wouldn't allow me to speak to a supervisor and didn't seem like they cared one bit. This was one of the worst customer service experiences I've had. UPDATE: I can't figure out how to respond to the owner's response below so I'm adding it here: Thank you for responding. I actually think I did call the gym directly first and they told me I had to call the company who manages your gym's payments/contracts. But perhaps I'm misremembering that part. Either way, the company handling your billing are the ones who will not allow me to speak to a manager. I did receive a call back twice from your senior manager, Rebecca, and I returned the call both times. We kept missing each other. The last time I called back, I left a message with an employee who said they would make sure Rebecca got my message and that she would reach back out to me again. I never received another call and gave up on trying. It's very likely she never got the message from the other employee. Less
1
Place is still a dump under the new ownership! Hasn’t made any changes
5
Everything is close to perfect, but certain parts of the gym feel hotter than others.
5
Husband works out here and loves it. New owners, fixed up a ton of things, getting new equipment, really trying to have a good place to go. My husband does power lifting and they have the weights needed at his level now to train for competitions. They have child care as well. Have not tried it with new owners but hoping to soon!... More
Husband works out here and loves it. New owners, fixed up a ton of things, getting new equipment, really trying to have a good place to go. My husband does power lifting and they have the weights needed at his level now to train for competitions. They have child care as well. Have not tried it with new owners but hoping to soon! Less
1
Won't be renewing my membership. I was a member of Gold's Gym and having to continue paying the membership with a new gym is ridiculous. I loved the perks of Gold's and will be finding another one soon. Machines are just now being repaired and the gym has bad placement. Very disappointing.... More
Won't be renewing my membership. I was a member of Gold's Gym and having to continue paying the membership with a new gym is ridiculous. I loved the perks of Gold's and will be finding another one soon. Machines are just now being repaired and the gym has bad placement. Very disappointing. Less
1
Not professional staff.
1
Constant texts about some promotion that I did not sign up for, have no interest in, and have responded "STOP" to messages. Borderline harassment from some automated system, paid by this gym, that I will never go to.... More
Constant texts about some promotion that I did not sign up for, have no interest in, and have responded "STOP" to messages. Borderline harassment from some automated system, paid by this gym, that I will never go to. Less
5
Great gym, great equipment
5
Best gym in Concord, NC. Previously was a Gold Gyms, but now that new management has taken over it is now an Elite Fitness and everything is so much better. The staff are extremely nice and the gym has all the equipment you need!... More
Best gym in Concord, NC. Previously was a Gold Gyms, but now that new management has taken over it is now an Elite Fitness and everything is so much better. The staff are extremely nice and the gym has all the equipment you need! Less
5
Honestly BEST Gym out here in Concord😮‍💨! Recommend it for anyone starting their fitness journey. The place is very clean, Staff is very helpful & Good to anyone!... More
Honestly BEST Gym out here in Concord😮‍💨! Recommend it for anyone starting their fitness journey. The place is very clean, Staff is very helpful & Good to anyone! Less
5
stop and see Jim he will hook you up with the best gym in the area with great prices
5
Jim is so friendly and handsome!😁I only go when he's there because he's very kind,this gym is awesome and I love taking spin class,I really recommend it... More
Jim is so friendly and handsome!😁I only go when he's there because he's very kind,this gym is awesome and I love taking spin class,I really recommend it Less
5
Very Friendly staff,the spin classes are the best and the equipment is great
5
The gym is always clean, they have plenty of different equipment for everyone to use and the staff is great!
5
I was so lucky meeting Ben Raphael he is so reliable, trustworthy and very honest. Today I have realize how interesting it is to be stable financially with the help of Ben who is always there for the traders and I want to thank you for your help and love you showed me. Financial Analyst-Benjah Raphael WhatsApp +14029379240 Email: [email protected]... More
I was so lucky meeting Ben Raphael he is so reliable, trustworthy and very honest. Today I have realize how interesting it is to be stable financially with the help of Ben who is always there for the traders and I want to thank you for your help and love you showed me. Financial Analyst-Benjah Raphael WhatsApp +14029379240 Email: [email protected] Less
5
Harley gave me a free pass for one week & was super helpful & welcoming!
5
Great gym open 24 new owners check them out see Harley
5
Amazing place! Paige helped us so much and showed us the ropes! She is a great employee with a great gym!
5
5
Best facility in the Concord area!
5
Great gym and great environment to work out in huge gym with many classes
5
Go check out Harley at Elite Fitness ! Amazing gym and great staff !
5
Amazing gym. Love it here.
5
5
5
5
5
5
Love this place. Friendly staff, plenty of machines, always clean. Would reccommend to anyone!
5
Great gym!
5
1
Update: my review was for Ida. After Ida had been released of her job my communication with Rebecca and staff has been miserable. I was charged for personal training (11/22) that I could not complete since I was not told of Ida being let go until after I was charged and my schedule was not compatible with Rebecca’s. From there Rebecca and I agreed to terminate my PT sessions since they had not hi... More
Update: my review was for Ida. After Ida had been released of her job my communication with Rebecca and staff has been miserable. I was charged for personal training (11/22) that I could not complete since I was not told of Ida being let go until after I was charged and my schedule was not compatible with Rebecca’s. From there Rebecca and I agreed to terminate my PT sessions since they had not hired anyone to replace Ida and wouldn’t until February 2023 and I’m being charged still. There’s so much and I wish I could stop having this business take my money every month. There is a disgusting taste left in my mouth from these people. Ida has been awesome! She’s the reason I signed up to continue my training there! The locker room has appeared clean and I feel comfy showering and changing to go straight to work after training with Ida. Less
5
Clean, welcoming, all equipment is fixed and new equipment on the way! Best place to train in Concord 💪🏼
5
Great facility . New ownership and staff is awesome. Check this place out!!
4
A large gym, and lots of equipment! The team is very helpful--training with Ida has been great. The only downside is some of the equipment seems a bit older, but it sounds like they are working on revamping the gym so I'd take that with a grain of salt. But everything is quite clean, and there's plenty of space to workout and that's what counts!... More
A large gym, and lots of equipment! The team is very helpful--training with Ida has been great. The only downside is some of the equipment seems a bit older, but it sounds like they are working on revamping the gym so I'd take that with a grain of salt. But everything is quite clean, and there's plenty of space to workout and that's what counts! Less
5
5
Amazing service and facility. Don’t forget to book Ida ! Such a sweet trainer !
5
Spacious, and lots of different equipments.
5
Group Fitness classes!’🚴🏽‍♂️🚴🏻🚴🏻‍♀️🧘🏼‍♂️🧘🏽🧘🏻‍♀️🏋🏾‍♂️🏋🏻🏋🏻‍♀️🏃🏾‍♂️🏃🏽🏃‍♀️
1
The gym is nice. The folks in the gym are nice, but management is not so nice. The cancellation policy is HORRENDOUS! Here’s a little background on that. I’m a federal contractor and recently had to relocate to SC for work. Unfortunately, that meant I had to cancel the membership to Gold’s Gym of Concord. I was told by the young man that helped me sign up, if I ever needed to cancel my membership... More
The gym is nice. The folks in the gym are nice, but management is not so nice. The cancellation policy is HORRENDOUS! Here’s a little background on that. I’m a federal contractor and recently had to relocate to SC for work. Unfortunately, that meant I had to cancel the membership to Gold’s Gym of Concord. I was told by the young man that helped me sign up, if I ever needed to cancel my membership, I had a couple options. One option was, I’d need to move a certain distance from the gym (I’m currently 100 miles from the gym). The second option was to pay $50 (wish I had gotten that in writing). Went to the gym and an employee told me that he couldn’t cancel my membership there and I had to call someone else. Fine. Not a problem. Called the number and they told me that my jobs contract and Airbnb receipts won’t work for the cancelation. She also told me that I would have to pay half of the remaining contract amount in order to settle it. Extremely long story short, I wish I’d never step foot in the gym. Which sucks because the employees are nice with an exception of a few. Less
5
new energy in there is great. nice to have a training place where all styles of training can go 👏🏾
5
Great choice of machines, very clean. Customer service is awesome!
1
If I could give them zero stars I would and I don't typically go and leave bad reviews but the lack of communication, the advantage that they took of somebody who lost their job during covid I absolutely will never be a Golds Gym member again. This place is a joke. The staff is a joke. Conveniently all their staff changed in the time that when I finally got some sort of arrangement it didn't matt... More
If I could give them zero stars I would and I don't typically go and leave bad reviews but the lack of communication, the advantage that they took of somebody who lost their job during covid I absolutely will never be a Golds Gym member again. This place is a joke. The staff is a joke. Conveniently all their staff changed in the time that when I finally got some sort of arrangement it didn't matter anymore. TERRIBLE. sam couldn't even come talk to me himself. Sharon Mason is the very definition of unprofessional in her emails. I finally made some progress and because the gym was no longer local to me they charged me twice as much instead of just canceling it like she had promised. Less
5
I.LOVE.MY.GYM! If you’re looking for a place to start, this is the place to go!! It’s more than a gym to me, it’s a lifestyle, both physically and mentally. I enjoy starting my day off right with a group class and the incredible class instructors! I’ve learned proper form for my workouts and grown more confident as a person. If you’re thinking about making a change, don’t hesitate any longer...th... More
I.LOVE.MY.GYM! If you’re looking for a place to start, this is the place to go!! It’s more than a gym to me, it’s a lifestyle, both physically and mentally. I enjoy starting my day off right with a group class and the incredible class instructors! I’ve learned proper form for my workouts and grown more confident as a person. If you’re thinking about making a change, don’t hesitate any longer...the best is yet to come!❤️ Less
5
Good workout environment. Machine wait time in basically non existent. The best thing about this facility is the group fitness classes and their wonderful instructors! Absolutely love the commitment of the Fitness Instructors , so glad I walked into their classes. They make falling in love with fitness easy breezy! Would definitely recommend this Gym and most definitely give the Group classes a t... More
Good workout environment. Machine wait time in basically non existent. The best thing about this facility is the group fitness classes and their wonderful instructors! Absolutely love the commitment of the Fitness Instructors , so glad I walked into their classes. They make falling in love with fitness easy breezy! Would definitely recommend this Gym and most definitely give the Group classes a try, you won’t regret it. Less
5
Been a member at this Concord facility since before it became Golds Gym. This place gives you everything you need to get in shape and at a reasonable price - the rest is on you. Also, a shout out to the consistently awesome STAFF. Always friendly, always cordial and polite, everyone. REBECCA in the early mornings always welcomes me with a smile - and always prints out my daily visit report and... More
Been a member at this Concord facility since before it became Golds Gym. This place gives you everything you need to get in shape and at a reasonable price - the rest is on you. Also, a shout out to the consistently awesome STAFF. Always friendly, always cordial and polite, everyone. REBECCA in the early mornings always welcomes me with a smile - and always prints out my daily visit report and monthly membership fee so that I may get partial reimbursement Thru my employer benefits plan. And recently I must acknowledge new staff rep DJ who immediately searched and found my weight gloves I left behind. He contacted me and could not have been any more courteous both in person and on the phone. Thank you Less
1
If you want a gym with working machines/equipment, this is not the place to go. Although the staff is great and friendly, half of the equipment doesn’t work. Very unfortunate as I use to love this gym but can no longer get in a good workout when everything I want to use is out of order. Especially stair master...always out of service. Today, 2 of the leg machines that are very popular were missin... More
If you want a gym with working machines/equipment, this is not the place to go. Although the staff is great and friendly, half of the equipment doesn’t work. Very unfortunate as I use to love this gym but can no longer get in a good workout when everything I want to use is out of order. Especially stair master...always out of service. Today, 2 of the leg machines that are very popular were missing the padding to even use the machine (lying hamstring curls and leg extensions). Get it together Gold’s. Less
1
Golds Gym in Concord is the worst. They cheat people. After they cancel their membership, they continue to bill them. VERY hard to quit. I worked there for 2 1/2 years and during that time they had 6 managers. They treated their employees very badly. I bought and paid for, in advance, membership for my Granddaughter and her boyfriend (over $500). They billed him many times which was embarr... More
Golds Gym in Concord is the worst. They cheat people. After they cancel their membership, they continue to bill them. VERY hard to quit. I worked there for 2 1/2 years and during that time they had 6 managers. They treated their employees very badly. I bought and paid for, in advance, membership for my Granddaughter and her boyfriend (over $500). They billed him many times which was embarrasing because I paid in advance as a Christmas gift. Very hard time clearing this up. They have girls in the nursery who are constantly on their phones and not paying attention to the children there. Once, when I worked there one of the small children got out and was located in the parking lot there. NOONE should join Golds Gym in Concord or any of the Golds Gyms owned by the ones who own the Concord gym. You are welcome in advance. Less
5
Clean Friendly Encourages
5
the Zumba instructructor was fantastic!! and everyone was very nice and helpful as well as professional.
5
5 stars ⭐️ very good organization and so clean weights always on it place
5
Awesome facility! Great equipment! Friendly staff!! Everything is so clean and feels brand new. People working out are inspiring and friendly.
5
Golds Gym is the best gym in Cabarrus county. They have a large variety of machines, free weights, and cardio equipment.
4
Cliff was one of the best things about this gym.
5
Gold’s Gym has become my second home. The staff and group fitness instructors always ensure that members have a a quality experience. I’m proud to workout and teach at Gold’s!... More
Gold’s Gym has become my second home. The staff and group fitness instructors always ensure that members have a a quality experience. I’m proud to workout and teach at Gold’s! Less
5
I teach a Chair Yoga for Seniors and the group is so sweet and very dedicated. The staff is so friendly and very helpful.
5