Dickens Jewelers & Design Studio
2026-02-20T21:45:52.304Z
I had an excellent experience at Dickens. My cross necklace — which I wear every day — broke, and it was repaired and ready the very next day. When I originally picked it up, it had even been beautifully polished.I didn’t realize the cross piece could not be added after the necklace had already been soldered back together, which was completely my oversight. When I called, I was immediately told to bring it right back in — there was no hesitation.Mr. Victor carefully undid the completed soldering work, re-soldered the necklace properly with the cross in place right there in the store, and had it back to me in less than five minutes.The owners are both kind, personable, and professional. Their integrity and genuine care for their customers truly stand out. I highly recommend Dickens.