2026-02-26T05:35:38.721Z

Mold remediation estimate broke down exactly what needed demolition versus treatment, no unnecessary work just honest assessment

2026-02-25T02:14:10.356Z

2026-02-24T18:54:01.127Z

Storm damage left water pouring through three rooms and the 24/7 emergency restoration promise turned out to be real, not just marketing.

2026-02-24T14:16:46.133Z

Our insurance adjuster specifically mentioned how well organized the documentation was, made the claim process completely painless for us!!

2026-02-24T14:12:19.192Z

2026-02-20T21:48:58.154Z

Duane was wonderful

2026-02-19T20:09:39.387Z

Vince was very communicative and got the job done in a timely manner. I had A pipe freeze at a property and they went out. Give me a great quote. It helped me resolve the issue. I will be referring them to Everyone

2026-02-18T02:45:21.056Z

The team at New Image was outstanding — professional, responsive, and a pleasure to work with following flooding from a burst water pipe. Vince provided exceptional customer service with water damage migration including dry out, and mold prevention services. He was always easy to reach, clearly guided me through every step of the project, and followed up daily to make sure everything met my expectations. I truly appreciated the communication and attention to detail throughout the entire process. I will be using New Image during the restoration phase.

2026-02-17T01:09:31.215Z

2026-02-16T09:43:03.665Z

Basement dried completely with no musty smell after, checked multiple times over the following months

2026-02-16T01:32:00.423Z

Smoke odor removal from fabric furniture actually worked, thought for sure I'd need to replace everything

2026-02-16T01:31:20.793Z

Vince gave me his cell for questions which felt above and beyond normal customer service

2026-02-15T18:35:36.679Z

Water mitigation prevented what could have been way worse damage, timing really mattered here

2026-02-15T05:12:19.144Z

Emergency line at 2am actually connected to a real person, not a voicemail or answering service

2026-02-14T18:39:16.161Z

Tam got me scheduled within two days for a free estimate which was faster than anyone else could offer

2026-02-14T18:37:07.375Z

Fire and smoke cleanup revealed some wiring issues they flagged for us, went beyond just restoration work

2026-02-14T10:09:42.812Z

Mold testing after remediation came back clear which gave me actual peace of mind not just their word

2026-02-11T13:39:44.353Z

Fire damage looked worse than it was apparently, they saved more than I expected and the rebuild turned out great

2026-02-11T04:58:26.760Z

Chris dealt with my insurance company directly which was a huge relief because I had no idea what documentation they even needed

2026-02-11T01:17:24.630Z

Pipe burst at like 3am and I panicked.. Morgan picked up immediately and talked me through shutting off the water while the crew was on their way