Divan Chicago
2025-08-10T14:59:58.660Z
Beautiful Ambience, Worst Service I’ve Ever ExperiencedI had been looking forward to Banter Supper Club for months — the atmosphere was absolutely stunning, and the polite host made a great first impression. Unfortunately, everything went downhill from there.Our waitress was overly confident in her “fun” introduction, but the real issues started when I hesitated to order my cocktail as I was looking at the menu. She rolled her eyes and huffed directly in front of my friend so I ordered the first thing I came to mind so I didn’t waste her time. Which was a Cosmo, but received an espresso martini instead. When I sent it back, it took 40 minutes to receive the correct drink — which turned out to be mostly lemon juice with a splash of cranberry. I broke three weeks of sobriety for that 😆.Food service was even worse. Orders were wrong, neighboring tables didn’t get their drinks (they got up and left after waiting an hour for their birthday celebration to begin), and another table that arrived after us got their food instantly. Our own dinner never came, despite the waitress asking us again what we had ordered an hour later!! By midnight, still without food, we asked for the check — which took another 25 minutes to arrive, only after we got up to leave.What should have been a polished, last-night of the Banter supper club for them felt like complete chaos!!! I wouldn’t waste my money here. Gorgeous place, but easily the worst dining experience I’ve had in Chicago. We drove down from milwaukee for this and we are bartenders so we understand the industry and were very patient but this was completely unacceptable. We ate dinner at kwik trip on the way home. 😭
Beautiful Ambience, Worst Service I’ve Ever ExperiencedI had been looking forward to Banter Supper Club for months — the atmosphere was absolutely stu... More