2026-08-07T19:29:00.984Z

Luke did an excellent job. we had a mess of a hot cylinder installation that led to a leak and failing radiators. he diagnosed the issue, provided a temporary solution and then carried out a full repair for the stated quote price. very happy!

2026-08-07T18:07:17.691Z

Both Luke and Andy came in the new year to complete the work we agreed on.Again very professional, tidy, and did an excellent job.I would highly recommend Plumus for peace of mind.Michelle Dias Ahchay

2026-08-06T15:18:36.647Z

Absolutely amazing service and experience. Cannot recommend Harry and the team enough. Communication before the job was superb, everything was carried out to a really high standard (above and beyond what was expected) and booked in really quickly.

2026-08-06T09:42:29.779Z

Matt came promptly and fixed my expansion vessel - efficiently and left everything neat and tidy. As always, super professional - am so happy to have discovered this fantastic company!

2026-08-03T09:40:05.064Z

10/10 experience with Luke and Joe for a full boiler and cylinder replacement. Put in a proper shift to get this done in two days and walked me through the entire process.Would highly recommend.

2026-07-31T12:08:41.702Z

Matt was very prompt, so professional and helpful in fixing our clogged pipe! He located the stopper as well which other plumbers could not find.He also took a look at our shower which had dripping issues that unfortunately couldn’t be fixed, but was kind enough to add notes in the form to show our landlord the issue and how much it would cost to replace. Thank you!

2026-07-25T12:36:01.525Z

Same-day repair was carried out quickly, Craig was professional and friendly, can definitely recommend this company for repair jobs!

2026-07-19T22:46:14.823Z

James attended the call swiftly with excellent customer service. He identified the issue quickly (blockage in manhole) and resolved this ensuring I was kept informed throughout. He was highly efficient, polite and had all the kit required. I was very impressed with his offer to clean the floor and remove the waste. Highly recommend James and Plumus.

2026-07-07T14:44:18.638Z

I highly recommend Matt, who yet again successfully dealt with, and sorted another plumbing related issue out in my bathroom today. I am very happy with what he did. The new hand held shower head, hose and existing bathroom taps look great. Roseanna

2026-07-01T23:52:51.533Z

Excellent service! Craig was highly professional, courteous, and efficient. He quickly identified the cause of the leak, explained everything clearly, and patiently answered all of my questions. The repair was completed promptly, and I really appreciated his honesty and expertise. I would definitely recommend Plumus to anyone looking for a reliable plumber in London. Thank you again! Driss A.

2026-06-27T20:38:09.124Z

Harry helped us. He was great, got the job done professionally. He was very thorough and didn't leave until the problem was properly solved. Would happily go with him and Plumus again (but hopefully won't need to)!

2026-06-23T13:01:03.827Z

Thanks to Harry and James for arriving so quickly and getting to the bottom of the problem so thoroughly.

2026-06-14T13:56:12.085Z

Fantastic service by James (organising the call out) and Harry (solving the issue). Polite and professional. Able to come quickly which was reassuring. Helped me understand the problem and offered a couple of solutions with the decision being my choice. Would use this company again for further plumbing services. Great people and service.

2026-06-14T09:44:51.638Z

Excellent experience. From the initial call-out to Matt arriving. Matt was very thorough, professional and resolved my issue. Would recommend.

2026-06-12T12:15:41.095Z

Harry attended for an issue with my water valve/ shower and fixed the issue within about 1 minute of arriving. He was very knowledgeable and also provided advice for next steps of what I will need to fix my less immediate problem of valve being stuck. Very professional and efficient.

2026-06-08T11:10:02.918Z

Matt was 10s. Very helpful and turned up within 20 mins of me calling.

2026-06-06T19:58:10.178Z

Great job done by James! Fixed an issue with my toilet 2 previous plumbers failed to figure out. Explained clearly what the issue was.Very professional, definitely best plumber in town!

2026-06-05T17:22:36.957Z

Came out for a toilet emergency within 3hrs. Really professional and clearly explained what the issue was

2026-06-05T16:20:08.001Z

Excellent Service always from Andrew. Reliable and trustworthy, alongside honest pricing, which is so important for customers. It's the only service I trust for my mum.

2026-06-02T21:52:40.715Z

Really quick arrival and superb clarity on what work was being done- Andy was a lovely guy and did a superb job at clearing a tricky blockage at short notice!

2026-05-26T19:30:33.996Z

Had a good experience with Plumus after finding them online. Had a same day call out and managed to get an appointment quickly. Matt was friendly and professional and sorted out the issue calmly. Would recommend.

2026-05-26T19:15:23.838Z

Sorted within 45 minutes from the moment I called. Andy was very professional and did a great service.

2026-05-26T15:37:39.242Z

Plumus did a great job coming out to fix a burst water pipe. Communication and contact was easy and clear with a text confirmation of the job and the plumber came out within an hour. Craig was competent and professional and quickly identified and repaired the issue with a flexible hose that had ruptured behind the bathroom wall. He was able to source and replace the tap and hose quickly, tested the result and importantly he accessed the area and sealed up the access panel with the same coloured silicone as before so the area looked just as it did before the repair job. Full written invoice and easy payment with reasonable rates for the work done. Really efficient, friendly and would definitely use again.

2026-05-23T13:43:46.349Z

very helpful and kind plumbers

2026-05-23T11:03:07.113Z

V grateful to the operator for arranging Craig to attend to the property early on a Saturday morning. Punctual, efficient, professional and tidy.

2026-05-21T08:31:40.010Z

Used Plumus for the full plumbing fit-out of my café and couldn't be happier with the result. Luke handled everything — and it wasn't a straightforward job. The waste pipe heights presented a real challenge, but he found a practical solution without any fuss and got it done properly.Water and waste lines are critical in a smoothie bar, so getting this right really mattered. Luke brought the right combination of technical know-how and a calm, solution-oriented approach that made the whole process easy. He's also just a genuinely good person to have on site — professional, communicative, and easy to be around.Plumus are transparent with their pricing — you know exactly what you're paying for before anything starts. Could I have found cheaper? Probably. But with plumbing, cheap has a way of coming back to bite you. With Luke's work, I'm confident it'll hold up long-term. The 12-month warranty backs that up too.Highly recommend — will absolutely use them again.

2026-05-20T17:39:17.138Z

Great , quick and clean job!!!And amazing personality ‼️🙏🏻🙏🏻🙏🏻🙏🏻Thank you Louk !🙏🏻I will definitely ask for Louk next time I need help

2026-05-20T16:03:55.087Z

Friendly and efficient service

2026-05-19T22:40:08.239Z

Prompt, friendly service. Parts and labour guaranteed for 12 months.Excellent two way communication.Would definitely recommend.Thanks Craig.

2026-05-19T16:37:25.806Z

Excellent service from Matt! He was professional, punctual, and explained everything clearly before starting the work. The plumbing issue was fixed quickly and to a very high standard. Friendly, reliable, and left everything clean and tidy afterwards. I’d definitely recommend Matt to anyone looking for a trustworthy plumbing engineer. Great experience from start to finish!