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GoHero Home Services
+18656223905
6283 Clinton Hwy
Knoxville
TN
US
37912
https://msgsndr-private.storage.googleapis.com/locationPhotos/ff7c3f13-c255-4841-a40d-7636201985d0.jpg
GoHero Home Services
+18656223905
6283 Clinton Hwy Knoxville TN 37912 US
5.00
1675
Live Online Reviews
AI Summary
The customer reviews for the service indicate an overwhelmingly positive experience characterized by knowledgeable and professional technicians who provide prompt and efficient service. Many customers appreciated the honesty and thoroughness of the technicians, particularly in evaluating their needs without overcharging. Timeliness and excellent communication were also frequently mentioned, with several reviewers noting quick responses and scheduling for various services. The quality of work performed, from electrical installations to septic system examinations, consistently received high praise, suggestive of strong expertise. On the downside, there were minimal comments regarding potential concerns, with one reviewer opting for a lower rating but not providing specific feedback. Overall, the service is highly recommended for its professionalism and effective solutions.
GoHero Home Services
5
5
0
Ron Humphrey
2026-02-28T14:53:10.207Z
Richie showed up on and very quick to access the problem and offered reasonable pricing options. In addition, Richie set up an appointment to make the repairs. Richie is an asset to GoHero!!!
Feb 28, 2026
Richie showed up on and very quick to access the problem and offered reasonable pricing options. In addition, Richie set up an appointment to make the... More
RHRon Humphrey
GoHero Home Services
5
5
0
Melissa K
2026-02-28T01:32:23.783Z
Called to schedule a time, they were here the next day. John was very nice. Honest. Pricing was similar to other companies, but the service has always been great
Feb 28, 2026
Called to schedule a time, they were here the next day. John was very nice. Honest. Pricing was similar to other companies, but the service has always... More
MKMelissa K
GoHero Home Services
5
5
0
Matthew Hogan
2026-02-27T21:56:24.006Z
Some of the nicest people I have talked too! I spoke to Billie and she was very friendly and helpful. You could sense she was smiling just by talking to her on the phone!Will is the one that did my inspection and spoke to me on what needs to be done. He was also very friendly and helpful! I felt like he was very honest and upfront with me on all my concerns. I am buying a house and have never had one with a septic tank and was nervous about the costs and everything that came with a septic. He explained everything and made me feel much better about!You all have some great people working there! I didn't feel like any old customer they made me feel like I was a friend and that they truly cared! More companies should follow your lead! Thank You!
Feb 27, 2026
Some of the nicest people I have talked too! I spoke to Billie and she was very friendly and helpful. You could sense she was smiling just by talking ... More
MHMatthew Hogan
GoHero Home Services
5
5
0
susan durst
2026-02-27T14:09:37.735Z
I highly recommend Hero home services. They always honor their warranties. Tyler and Daryl did a phenomenal job with maintenance on our HVAC system. Thank you so much!!!!!
Feb 27, 2026
I highly recommend Hero home services. They always honor their warranties. Tyler and Daryl did a phenomenal job with maintenance on our HVAC system. T... More
SDsusan durst
GoHero Home Services
5
5
0
Melissa Hood
2026-02-27T13:21:49.331Z
We had extensive repairs, replacement of the water heater and the addition of a water softener. Will was great at explaining the project. Joey and Nick finished the project very efficiently in 2 days. All professional and polite--very pleased!
Feb 27, 2026
We had extensive repairs, replacement of the water heater and the addition of a water softener. Will was great at explaining the project. Joey and N... More
MHMelissa Hood
GoHero Home Services
5
5
0
Sundi Wright
2026-02-26T19:42:16.354Z
Keegan K and Jackson C did a great job. I needed a house surge protector and my hvac unit serviced. Both were done quickly and efficiently. Both were courteous and provided explanations and estimates. I would recommend!
Feb 26, 2026
Keegan K and Jackson C did a great job. I needed a house surge protector and my hvac unit serviced. Both were done quickly and efficiently. Both were ... More
SWSundi Wright
GoHero Home Services
5
5
0
Ryan Bark
2026-02-24T20:34:12.517Z
Kevin and Keegan did an excellent job. Communication from the back office was clear and timely, and once they arrived and I explained the issue, they were able to diagnose the problem quickly. They were very transparent and did everything possible to keep the cost as low as they could while still providing the right solution. They pinpointed the issue, explained the fix clearly, and resolved it efficiently. Great experience overall—highly recommend.
Feb 24, 2026
Kevin and Keegan did an excellent job. Communication from the back office was clear and timely, and once they arrived and I explained the issue, they ... More
RBRyan Bark
GoHero Home Services
5
5
0
April Gonzalez
2026-02-24T03:46:01.510Z
Keegan and Christian were prompt, professional and courteous!
Feb 24, 2026
Keegan and Christian were prompt, professional and courteous!
AGApril Gonzalez
GoHero Home Services
5
5
0
Sharon Jordan
2026-02-23T19:29:55.959Z
The guys who came out were great. They explained pros and cons on my hot water heater. There were issues involving carbon monoxide gas that was improperly routed plus issues with the heater itself. I asked for a quote for a tankless system, and chose that avenue, instead of the repair due to the age of the heater. I'm very happy with the work and my new tankless hot water heater.
Feb 23, 2026
The guys who came out were great. They explained pros and cons on my hot water heater. There were issues involving carbon monoxide gas that was improp... More
SJSharon Jordan
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