Your Tour
2026-06-14T00:00:00.000Z
I strongly advise against relying on this company's ratings or booking a tour with them. We booked their premium all-inclusive wine tour in Porto, which was significantly more expensive than comparable tours. The package included one wine tasting by default, and we paid an additional €37.50 per person specifically to replace the advertised cocktail stop with a second wine tasting. While the driver was pleasant and the first tasting was acceptable, the rest of the experience fell far below what was advertised. Lunch was served in a shabby restaurant with no view, no terrace, and very mediocre food quality. Given that the tour takes place in the Douro Valley, there were countless scenic restaurants overlooking the river that would have provided a far better experience. The most serious issue concerns the second wine tasting that we paid extra for. We were taken to an unknown quinta where we were led to believe we were being offered rare, exclusive Port wines unavailable elsewhere. Based on those representations, we purchased a bottle for €140. After returning home, we discovered that the exact same bottle is widely available online from multiple retailers for around €40. Whether this was deliberate misrepresentation or a complete lack of transparency, we feel that we were seriously misled. We paid a premium price for what was marketed as a high-end, curated experience and instead received a mediocre lunch and a second tasting that appears to be a rip-off and scam. We contacted the operator to raise these concerns and request a refund. Unfortunately, they have stopped responding to our messages altogether. In summary: an overpriced tour, disappointing food, scamming sales practices during the second tasting, and no customer service when concerns were raised afterward. I cannot recommend this company and am formally requesting a refund.