2025-10-24T22:03:12.864Z

Seemed like it was gonna be a great thing .. buying a home for the first time is suppose to be fun an exciting some stress but being lied to the whole time and never being given an straight answer promised things were going to be made right after loans were pulled to make things happened was way over charged for an appraisal out thousands an was never made right inferior anyone who goes through them an I hope no one ever goes through what me and husband did … heart broken an don’t even wanna buy a home any more last year was waisted!

2025-10-18T18:39:31.156Z

Chris Alicki was extremely knowledgeable and helpful during the entire process of purchasing our new home. We had a horrible experience with a prior lender and he was able to get us qualified for our dream home and was transparent with everything! I’ll send anyone in the home buying process his way. We are already planning to return when the time comes to refinance 😊

2025-10-18T01:55:11.490Z

Chris and team are absolutely awesome! We started out with another mortgage broker and we’re having a terrible experience, until the gang at West Michigan Mortgage swooped in to save the day! Cannot recommend them enough!

2025-10-15T13:16:44.416Z

Exceptional Experience with West Michigan Mortgage!We can’t say enough great things about our experience with West Michigan Mortgage, especially Chris Alicki and Thomas Pugh. From start to finish, they made the entire loan process for our new home smooth, transparent, and stress-free.Chris was always quick to respond, answered every question clearly, and made sure we understood each step. Thomas went above and beyond to ensure everything stayed on track and we were fully prepared for closing. Their professionalism, attention to detail, and genuine care for their clients really set them apart.If you’re looking for a mortgage team that truly puts you first, we highly recommend West Michigan Mortgage — Chris and Thomas made our home-buying process an absolute breeze!

2025-09-24T13:36:49.300Z

Max Polakovich was fantastic and experienced in helping me with find the best financial plan for me and my family. Blessed to have received such an individual who takes care of all his clients needs in an efficient manner. Highly recommend.

2025-09-18T01:44:35.973Z

Chris and his team made the home buying process simple and stress-free. They were quick, clear, and attentive to every detail, which gave us total confidence from start to finish. We highly recommend WMM for anyone looking to refinance or purchase a new home—you’ll be in great hands.

2025-09-07T22:22:26.090Z

I was really disappointed with my experience working with West Michigan Mortgage Company. As first-time homebuyers, we knew the process would be challenging, but this company made it even more frustrating.First, they approved us for a loan that they later said we couldn’t use. This left us scrambling to figure out a solution for a home we had already put an offer on. Thankfully, we were able to make it work, but for others, this could have meant losing out on a house altogether.Communication was another major issue. The lack of coordination within their team caused multiple mistakes that we had to correct ourselves just to ensure we could close. On top of that, they repeatedly called my employer to confirm my income—up to five times—without letting me know ahead of time. This lack of communication and professionalism was stressful and unnecessary.The only reason I gave 2 stars instead of 1 is because, in the end, we did close on our home—but honestly, that was thanks to our persistence, not theirs. If I could go back, I would avoid working with this company.

2025-08-28T17:26:17.020Z

Chris and his team are awesome. As a small business owner, they helped us navigate financing for our new home purchase, and were able to keep things moving through the entire process. Highly recommend!

2025-08-19T15:52:33.059Z

The process was seamless and straightforward. Communication kept the process moving from start to finish. Now my family and I get to enjoy our new home!

2025-08-12T18:19:26.036Z

Jeff Seebeck is a snake, DO NOT use this company if you want to close a deal. They are continuing to sabotage my home buying process long after I have cut ties! We switched to a different lender after Jeff tried to ruin my deal. Unreal! Unprofessional and vindictive! He’s tried to have my home insurance canceled out from under me. He also held my appraisal hostage after I moved to use a different lender. The appraisal I paid for! Just because we switched! He didn’t tell me there were any problems until 48 hours before we were scheduled to close…the entire time telling us we are on track. Absolutely a nightmare and continue to try to screw me over!

2025-07-31T13:44:15.139Z

Melissa conducted a remote close for us since we were out of state for our purchase and everything went flawlessly. I would highly recommend Melissa for any and all veterans to use as their mortgage lender thru Western Michigan Mortgage.

2025-07-15T20:08:45.517Z

Chris was a superhero! I spoke with him in depth about what my goal as a homeowner was and he was able to guide me through the entire process. From picking the correct type of financing, to searching for grant programs that I qualified for, he worked extremely hard to secure financing that fit my situation.

2025-07-02T15:12:39.493Z

We are so thankful for Josh Momber and all the work he put in to help us get into our new home! He truly went above and beyond—always quick to respond, super patient with all our questions, and made the whole process feel way less stressful. You can tell he really cares about the people he works with. If you need a loan officer who’s not only knowledgeable but also kind and easy to work with, Josh is your guy!

2025-06-26T15:09:15.297Z

I had the pleasure of working with Melissa Ketchel and Tucker Gladstone on the mortgage for our recent home purchase. Tucker was excellent with processing and attention to detail and Melissa offers years of amazing experience and knowledge. She went above and beyond to assist and offer insight and direction anytime I needed it. I would highly recommend them both!

2025-06-20T22:52:35.097Z

Brian was great to work with and very responsive!

2025-05-04T14:18:46.748Z

Jeff was absolutely amazing!If your looking for an honest mortgage brokerhe’s your guy!He was in contact from day one, explained exactly what was happening and very friendly.He got it done within a month from beginning to closing.

2025-04-29T20:10:03.549Z

Bri Ward has been BEYOND helpful when it comes to the mortgage world. She is quick to answer any and all questions we had along the way. We appreciate her and the team so much!

2025-04-27T14:55:19.620Z

I’ve used Chris multiple times and I won’t use anyone else (if I can help it)! Him and his team are FAST and efficient. Thanks again!

2025-04-26T12:32:51.801Z

Josh knocked it out of the park!Professional and personal person, really took out the nerves of first time home purchase.

2025-04-10T00:43:41.279Z

Jeff was great. He answered every question and was very patient. I lived in another time zone so he would work late hours to make sure I had all the information. He had everything done from start to finish in just 8 days. I am so appreciative of him. I would definitely recommend him!!