GENESIS DRAINAGE
2026-01-09T10:54:19.528Z
Despite it being a late night emergency, with significant water ingress affecting several high level flats, dealing with Genesis Drainage was a real pleasure. Having called several drainage companies advertising a 24/7 emergency service in the Brighton area, Mark the owner of Genesis Drainage, was the only one to honour that claim by answering immediately and having an engineer (Nico) in place within 45 minutes. Nico called 5 minutes before arriving, found the property first time and assessed the blocked drainpipe without fuss or drama despite the wind, cold and rain. Unable to jet the pipe and clear the blockage that night, Nico returned, as promised, at 07:30 the next morning. By 08:30 the job was done, including a water test from the 4th floor to ensure the issue had been resolved. Mark, Nico and Tom were friendly, polite and honest in their approach and I will definitely use them again if the need arises.