2026-02-18T19:27:27.214Z

Thank you so much Tom for coming out past 6pm - following what I imagine was an already long day.In the pouring rain we watched our basement flood get worse and called Genesis Drainage to help us. They got back to us immediately and Tom was brilliant locating the issue and getting it fixed within moments of arriving.To our great relief the water started to subside after a good poke with a special tool!I would definitely recommend the company and the man! Thanks Tom for saving the day!

2026-02-10T13:08:19.986Z

Reggie and his team were great at sorting out our gully issue which was letting water in through the walls. They were prompt, dillegent and attentive. Highly recommender team!

2026-02-06T15:49:26.219Z

Excellent service unblocking clogged drains. Friendly and professional - highly recommend!

2026-01-15T14:46:45.636Z

Really quick service - they came round same day and sorted a drain blockage. Top work!

2026-01-14T15:05:01.799Z

Nico and Tom came traced and located the issues. They were friendly and explained every step in the process to ensure i understood and was comfortable with the actions they where required to take.

2026-01-10T13:11:16.592Z

Nico turned up early and quickly set to unblocking our drain runs. Very friendly, clearly knew what he was doing, knowledgeable and had all the equipment and CCTV to find the issue. Best customer service I have encountered for a long time. Cost for this very needed service was very reasonable indeed. Have jotted down details in case I need them again. All round fantastic service. Annette North Chailey

2026-01-09T11:04:04.444Z

Nico and Tom came to investigate a blockage down an external pipe and have suggested a solution to resolve with minimal interference, recommended.

2026-01-09T10:54:19.528Z

Despite it being a late night emergency, with significant water ingress affecting several high level flats, dealing with Genesis Drainage was a real pleasure. Having called several drainage companies advertising a 24/7 emergency service in the Brighton area, Mark the owner of Genesis Drainage, was the only one to honour that claim by answering immediately and having an engineer (Nico) in place within 45 minutes. Nico called 5 minutes before arriving, found the property first time and assessed the blocked drainpipe without fuss or drama despite the wind, cold and rain. Unable to jet the pipe and clear the blockage that night, Nico returned, as promised, at 07:30 the next morning. By 08:30 the job was done, including a water test from the 4th floor to ensure the issue had been resolved. Mark, Nico and Tom were friendly, polite and honest in their approach and I will definitely use them again if the need arises.