What our clients say about us
5.00
49 reviews
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AI Summary
The reviews for this service are overwhelmingly positive, highlighting exceptional customer support, particularly from a knowledgeable team member, and a user-friendly platform that streamlines business operations. Customers appreciate the automation features, customization options, and comprehensive solutions that replace multiple tools, making business processes more efficient. No significant cons are mentioned; overall, it appears to be a valuable asset for various businesses.
5
Chris and his team are very knowledgeable about AI. However what impresses me the most is how well thought out their process is. Their customer servic... More
Chris and his team are very knowledgeable about AI. However what impresses me the most is how well thought out their process is. Their customer service is outstanding. I know that they care about me and my customers because they take time to provide that human touch which is so lacking in many AI applications. As a small business owner, this is very important to me. I highly recommend Chris and ePlatform. Less
5
I have just started using ePlatform's Chat Bot service. The onboarding process with Chris and his team has been seamless. I look forward to experienci... More
I have just started using ePlatform's Chat Bot service. The onboarding process with Chris and his team has been seamless. I look forward to experiencing the effect of this on my business Less
5
A bunch of my entrepreneur friends recommended E-Platform, so I decided to give it a shot. I’m still in the setup phase, but I have to say—the experie... More
A bunch of my entrepreneur friends recommended E-Platform, so I decided to give it a shot. I’m still in the setup phase, but I have to say—the experience so far has been amazing! The team is super responsive, and the customer service has been top-notch. Shoutout to Chris—he really knows his stuff and takes the time to make all the necessary adjustments to ensure everything runs smoothly. It’s clear they genuinely care about providing the best service. Excited to keep going with E-Platform! Less
5
We have been using ePlatforms AI services for a little while now, our web engagement, and their new Voice AI platform for our AI phone dispatcher. Th... More
We have been using ePlatforms AI services for a little while now, our web engagement, and their new Voice AI platform for our AI phone dispatcher. Their team is responsive to make changes, and we've been happy as our bots get better every day! Less
5
5
I've been working with Chris for several months as he is getting my company more automated, using AI and thus, more efficient. His advice is fantastic... More
I've been working with Chris for several months as he is getting my company more automated, using AI and thus, more efficient. His advice is fantastic and I'm amazed by his knowledge. Less
5
I recently had an outstanding experience with the ePlatform team, especially with Stephen. He was amazing in helping me transfer Merit's domain and em... More
I recently had an outstanding experience with the ePlatform team, especially with Stephen. He was amazing in helping me transfer Merit's domain and email to the platform. His patience and clear explanations made the process so much easier, and he guided me back on track when I got confused. I love using ePlatform in my accounting business for several reasons: it is very user-friendly, and there are solutions for everything we can think of. The response time is very fast, and I appreciate the vast knowledge library that provides all the steps needed to accomplish tasks. Additionally, the ability to communicate with clients through various options and see everything in one place is outstanding. Highly recommended! Less
5
We hired the eplataform services for our accounting firm and since the first presentation we had with Chris I knew it would be a game changer for our ... More
We hired the eplataform services for our accounting firm and since the first presentation we had with Chris I knew it would be a game changer for our business. Now we are able to concentrate all of our client communication within the system, making it more efficient. I’m no website designer expert whatsoever but with their website building tools and templates I was able to create our company’s website fairly easily. And if you need support with anything within the plataforma there’s always tech support available and they are knowledgeable, helpful and patient. Plus all the workflow management tools, calendars, integration with other platforms, the list just goes on and on. Less