Friendly staff and coaches. There are a wide variety of fun workouts that produce good results if you stay consistent. There’s also good music and a very motivating atmosphere. I’ll definitely recommend! Less

I've been enjoying my workouts at OTF for several months now. The coaches are truly inspiring, and the staff is always friendly, making each visit a positive experience. However, I recently encountered an unusual situation that left me puzzled. I arrived right on time for my class and was the last person to check in. The front desk staff suggested I start on the rower, but I prefer starting on the treadmill because it makes my workout more effective. Noticing several empty spots on the treadmill side, I asked if I could start there instead. To my surprise, I was told I couldn’t, as they needed to keep the number of people on the treadmill and rower even. This 'even' rule struck me as odd because I’ve attended classes where one side had more participants than the other without any issue. When I inquired further, I was told it was to ensure we worked out as a group, which didn’t quite make sense given there were only about 10 people in the class that day. If working out together is the priority, why not keep us all in one group instead of splitting us up? I was also advised to arrive early next time to secure a treadmill spot, but with so many treadmills available, it seemed unnecessary to have to compete for one. This experience was a bit disappointing, especially since I've always valued the flexibility and understanding that OTF typically offers. While I still enjoy my time at OTF, I hope they reconsider this approach to ensure that members can get the most out of their workouts, especially when there are ample resources available. Less

Positive and member-focused vibe - I’ve been part of Orangetheory Fitness since 2016 and look forward to many more years. And to those who think it’s for a ‘certain age group’ only? Not so. OTF delivers the template and excellent coaching, but how far to take it on any given day is up to each person. In the past nine months OTF coaches have gotten me through PT and rehab. Modifications are always an option - it’s your workout. Less

Hear me out! The ambience and the coaches compensates for the price. I’ve tried going to the gym on my own and I don’t have the motivation I need nor the expertise to workout confidently. I absolutely appreciate the No phone on the floor policy(they do ask that if there’s an important call you’re waiting on, to leave it at the front desk). It is not a full warehouse gym with an overwhelming amount of equipments which can be intimidating for people like me. You go in, and immediately the focus is on “Working out”. The coaches are not intrusive in any way, but pushes you to do the best YOU can, at the pace and level you’re comfortable at. At the same time, guides you to gently push past your comfort zone IF you can. I need that! It’s strictly business, the music choice and volume is perfection!! I love seeing other people working out without their faces glued to the the screens of their phones. I personally need this type of environment. No one judges you if you’re moving at a slow pace. Everyone is there to work on themselves. I was hesitant to pay this much (premiere package) for a membership, but I understand why. You’re working out as a group, but individually improving on your own terms and pace while also getting coached throughout. If you need to try something different, try OTF. Less

You have done an exceptional job "upleveling" the caliber of coaches at the UP studio. The new crew is more mature, personable, have clear coaching skills AND connect with the clients on a human level. The front desk staff has ALWAYS been top notch, so kudos to them as well. Less