Customers consistently praise the professionalism, knowledge, and courteous service provided by the team, highlighting their attention to detail and thorough cleaning after installations and servicing. Many express satisfaction with their products, particularly stoves, and note the company's accommodating approach. There are no significant complaints mentioned, indicating a strong overall positive experience.
5
Apr 16, 2025
Matt and Micah installed our new P43C Harman we purchased from Fallon's. Thank you guys so much for all the attention to detail and expert installati...
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Matt and Micah installed our new P43C Harman we purchased from Fallon's. Thank you guys so much for all the attention to detail and expert installation. They were very professional and took the time to clean the area nicely. We have been a customer for 23 years, Wouldn't go anywhere else. Nice job guys !!Kim and Walt MerrittHaverhill Ma
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5
Mar 12, 2025
Professional, kind, knowledgeable and really a top-tier business. I went back and forth with Fallon's for a year - first was looking at pellet stoves,...
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Professional, kind, knowledgeable and really a top-tier business. I went back and forth with Fallon's for a year - first was looking at pellet stoves, then woodburning stoves and multiple locations in my house. These guys came out twice - didn't pressure me at all - and tried to accommodate my project at every turn. I appreciate them being patient and helping me achieve the exact stove and placement I wanted. I ended up getting a StuV wood stove installed this week and it came out even better than I imagined. Thank you to Matt and team for doing a phenomenal job. 5/5 would definitely use them again, recommend them and will definitely use them to service my stove moving forward!
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5
Feb 05, 2025
5
Feb 05, 2025
Everybody is so helpful and polite there.
5
Jan 30, 2025
Repair man josh was Excellent a compliment To your company He knows what he's doing and was able to get our stove app and running in no time.I can't T...
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Repair man josh was Excellent a compliment To your company He knows what he's doing and was able to get our stove app and running in no time.I can't Thank Home and Hearth Enough Also incredible pellet Service
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5
Jan 21, 2025
We purchased our Harmon Accentra stove back in 2008 from Home and Hearth. We have always been impressed with the look and reliability of our stove. Th...
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We purchased our Harmon Accentra stove back in 2008 from Home and Hearth. We have always been impressed with the look and reliability of our stove. This year we had a technical issue with the distribution blower. Tech Jessie was as personal and professional as a tech could be. He diagnosed our problem, fixed it and looked over the entire stove. Within 2 hours, we were back up and running. The stove is the heart of our home during the winter months. Thank you Jessie for your experience and expertise, Tim
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5
Jan 08, 2025
We had a very complicated job. Fallon and his team were amazing. Fallon set us up with everything we needed including Manny and his crew at North Atla...
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We had a very complicated job. Fallon and his team were amazing. Fallon set us up with everything we needed including Manny and his crew at North Atlantic Chimney who had to remove an existing full stone Chimney and replace it in the modern way. They were all professional and left my home spotless!
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5
Dec 03, 2024
They were so great! Came out to service and clean our stove after sitting for 3 years. Very reasonably priced and excellent customer service. Tyler wa...
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They were so great! Came out to service and clean our stove after sitting for 3 years. Very reasonably priced and excellent customer service. Tyler was awesome! Cannot recommend Fallon’s enough. Thank you!
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