2026-08-29T15:56:46.822Z

Came quick to help us get a water issue under control!

2026-08-18T12:03:05.707Z

If you’re dealing with mold, definitely call Kainin and Rapid Response Restoration. They were so professional, helpful, courteous and efficient. They took the time to fully explain what was going on and fully cleaned out the issue. While I hope never to have to deal with mold again, it’s nice knowing there’s a solid company out there that isn’t out to oversell and can also effectively handle the issue and remove it all.

2026-07-24T19:05:59.653Z

Rapid Response is exactly that-Rapid! They should also add thorough, knowledgeable, and willing to explain what is needed and why. Fans were up, blowing, and drying out our kitchen and bathroom within a few hours of our call. Kainin quickly responded to text questions, and always let us know when to expect him for the daily check in. Highly recommend!

2026-07-23T10:14:39.499Z

This was my first time using RRR. I was a little nervous at first. After meeting Kainin when my basement flooded, I was put at ease. He explained everything thoroughly and went above and beyond while I waited for plumbing/HVAC to fix the problem. He and his team was with me every step of the way! If any other water issues ever arise again, I know who to call!

2026-07-22T00:07:01.393Z

We had a leak during a bad rainstorm and Kainin was very responsive, came out quick, and was very helpful! There was no charge for the assessment and he was able to provide a quick evaluation of the leak and make recommendations to address it. Definitely worth the call!

2026-07-15T22:40:18.662Z

I had a flooded crawl space and called Rapid Response Restoration on a Saturday morning. Kainin answered my call, listened to what had happened, and said he would be at my house before noon—and he was.He was responsive, professional, honest, and very knowledgeable. He inspected the crawl space, took photos, and patiently explained everything that needed to be done. He also helped me avoid unnecessary costs by recommending only the work that was actually needed. He pumped out the water, set up fans to dry the crawl space, and made sure I understood the entire process.What really impressed me was his commitment to doing the job right. Even after three days, when the crawl space wasn't completely dry, he made two additional trips to check on the progress and ensure everything was drying properly. He even took the time to explain what my next steps should be after the drying process was complete.Kainin went above and beyond with his professionalism, attention to detail, and customer service. I highly recommend Kainin and Rapid Response Restoration to anyone who needs restoration services. Thank you for making a stressful situation so much easier to handle!

2026-07-07T18:28:43.393Z

Kainin at RRR was referred to me by a friend who had been impressed with a consultation visit even though they wound up not needing RRR’s services. Kainin was prompt, responsive, professional and so patient with all my questions. He showed up at my house within an hour of my call on a holiday weekend and kept me informed throughout the multi day process. I didn’t take the time to shop around for water cleanup options, so I can’t comment on the price relative to other companies, but the final price fell within the estimate I was given on the phone. The service included drying, fungicide treatment, and a final report documenting the starting and ending moisture content of each area that was dried. If you need immediate water cleanup help and want to support a local business, I highly recommend giving Kainin a call.

2026-06-29T16:04:31.568Z

Rapid Response Restoration Provided prompt, thorough, and excellent communication and service. They picked up our call and arrived wi the in 20 minutes. The inspection and explanation we received from Kainin was comprehensive and gave us peace of mind. We would definitely use them again and recommend to family, friends and neighbors.It should be noted that we contacted 2 other reputable companies and didn’t get a call back from one and a canceled appointment from another.Rapid Response Restoration helped us right away and was professional.

2026-06-02T20:44:07.247Z

Kainin came within the hour of us calling. He was very professional and helpful. He offered advice to save us money. I would highly recommend him.

2026-06-02T19:46:12.637Z

Kainin, arrived on time to complete the mitigation. He immediately assessed my damage and explain to me the process which had to take place To prevent me from having mold. I had water damage which started in the bathroom upstairs, running water onto the kitchen ceiling through the ceiling onto the floor. He covered my wall art and created a barrier between my kitchen and living room so that no dust particles would extend into the living room area. The kitchen was still accessible because there was a zipper placed on the heavy plastic, separating my kitchen and living room. He stayed in continuous communication with me during the entire process, which truly means a lot, and makes a big difference. Once he re-examined the Upstairs bathroom and the downstairs kitchen area he Thoroughly cleaned up, both affected areas in a timely fashion.My insurance company electronically sent funds to a construction company who Never made repairs to my home and he assisted me and getting those funds sent to me. Kainin has been very supportive in this process. I would definitely recommend Rapid Restoration for their services.

2026-05-22T20:36:09.257Z

Responded very quickly and very professional. Followed up to make sure everything was taken care of.

2026-05-13T23:10:06.015Z

I cannot say enough great things about my experience with Rapid Response Restoration. From the very first phone call about my water damage and potential mold issue, to the final walkthrough, the entire process was fast, professional, and genuinely stress-free. The team showed up in less than an hour, communicated clearly every step of the way, and treated my home with so much care and respect.What really stood out to me was the leadership from Kainin. It’s rare to find an owner who is this involved, responsive, and committed to making sure customers are truly taken care of. You can tell this company operates with integrity and takes real pride in the quality of their work. In a stressful situation, he and his team gave me complete peace of mind, and that’s priceless!If you need restoration services in the Richmond area and want a company that is honest, reliable, and truly cares about their customers and service, I highly recommend Kainin with Rapid Response Restoration! Absolutely top-notch service from start to finish!

2026-05-13T21:33:55.922Z

We had water damage in our North Chesterfield home and Kainin with Rapid Response Restoration was amazing from start to finish. He responded quickly, kept us informed throughout the process, and made a stressful situation much easier to deal with. The equipment was set up fast, everything was handled professionally, and the customer service was outstanding. Highly recommend Kainin and the entire Rapid Response Restoration team!

2025-12-21T02:05:07.370Z

Rapid Response Restoration showed up fast, calm, and fully in control from the first call. They explained everything clearly, treated my property with care, and handled the situation like true experts. Thank you sincerely!!

2025-11-13T19:01:28.484Z

They provided excellent service, and I highly recommend them.

2025-11-13T12:49:20.007Z

Great customer service

2025-11-10T19:25:10.919Z

The company was very responsive. I was to be traveling soon and worried about how quickly I could get the damage fixed Then I was worried about how much it would cost to get a quick turn around, and would someone do it correctly or just fast. The process was explained to me I felt like the care and attention he was giving he was talking about his property not just a “job” and Kainin was able to get it done and restored properly before I left so there was no mess to come home to. They followed up with me when I returned home just to put my mind at ease it was done right. Hope I never need them again but if I do will be the first call I make. Amazing service!

2025-11-08T19:44:36.770Z

I was having issues with mold & moisture but no one could find any active leaks. Kainin came out and using his infrared leak detector and moisture meter, he was able to detect water that was not visible in the flooring of my bathroom, and also gave me peace of mind that no other leaks were detected. He was extremely thorough from the 2nd floor to the crawl space. I will be having him come back to retreat my crawl space for mold since we had it treated and encapsulated. I highly recommend him!!

2025-11-08T14:15:41.292Z

They answered the phone immediately, got a quote and then proceeded with the repairs. Everything back to normal within days. Thanks again!

2025-11-08T13:26:37.744Z

Great response time gave me a more than fair deal and got the work done in a matter of minuets one of the most professional experiences in my life.

2025-10-14T19:21:42.920Z

Kanin was great to deal with. He cares about his customers and does the best water damage restoration in Richmond Va out there

2025-08-18T00:11:03.753Z

On a Sunday evening our dehumidifier in our crawl space quit working after a torrential downpour that caused water to accumulate under our house. After calling around and only getting a recording, I called Rapid Response Restoration and Kainin answered the phone. Thirty minutes later he was at our house in the crawl space. He got the dehumidifier working again, told us what to do if it happens again and gave us good advice on how to prevent the problem. Kainin saved us a lot of money and headache that night. I highly recommend this company. THANK YOU!!!

2025-08-03T23:48:37.795Z

Very professional and quick to respond. Highly recommend.

2025-07-10T19:00:11.342Z

I sincerely appreciate your wholehearted efforts you put into the work in my home. Thank you for the invaluable information into solving the flooding problem in my home.

2025-07-10T15:47:15.422Z

Kainin, the owner, responded the same day as I contacted him for water damage to my bathroom floor. He came out that evening to begin the drying process. He also replied the LVP flooring. Excellent job all the way, with reasonable prices. This guy really knows his stuff!!! His main priority is customer service, making the customer's home the way it was, or better, as quickly as possible

2025-07-08T17:53:12.490Z

Kainin is dependable and trustworthy. Would definitely use his services

2025-07-07T21:15:28.206Z

Kainin is very professional, reasonable, and quick to respond. Highly recommend

2025-06-25T17:18:53.839Z

Rapid Response Restoration responded to an urgent request and handled my water damage in home during a scheduled vacation literally hours before leaving town from disaster into a great experience.Their reassuring discussion of the plan to fix my damage and their follow thru turned a disaster into a complete repair. I cannot express my gratitude enough. I highly recommend this company !

2025-05-25T23:24:32.978Z

Highly recommended for bulk water extraction and drying. Our water tank busted on Mother’s Day and we had a healthy amount of water in our crawl space. Kainin came out within 30 minutes of calling and was the hero in our emergency. We appreciate your professionalism and quick response.