DK NAILS & SPA
2025-09-29T20:37:07.325Z
I had been a loyal customer for over 11 years to DK Nails. I had not only been a customer but brought 3 of my daughters to this establishment over the years as well as my brother & some of my good friends.However, 2 years ago I had a bad experience with 1 of the staff techs "Jenny" who is a snooty, rude, know it all & doesn't listen to customers likes or dislikes.From that time on her bad energy when I came in for services were very obvious. Apparently this experience escalated when my daughter had come in for an appt for a specific time. Not only did she not honor her appt time, she waited over 30 minutes, but half way into her pedicure they stopped & said my daughter couldn't have her pedicure finished nor nails done. The picture attached shows how easy this design is to make. The excuse the owner Michelle gave was the staff thought that they couldn't do it up to standards. How? Not even a drill nor a paint color was applied?We were treated poorly & Michelle even though she called me to say she would do my daughters nails when she got back in town it is not wanted. Who wants to go back into an establishment after Jenny made a "drama scene" & had workers siding with her to not do my daughters nails bc she doesn't know how to be a professional & had a young teenager in tears by the time she left? I will never come to this establishment again & the staff isn't trained to be professional. Everything with them has become a "gossip corner" that I have watched unfold the last few years.Today was the worse I have seen while they talk about their customers in their language, snicker, laugh & pick. I would never recommend this place to anyone ever again.
I had been a loyal customer for over 11 years to DK Nails. I had not only been a customer but brought 3 of my daughters to this establishment over the... More