Lakes Equity Release
2025-08-14T10:19:20.055Z
Honestly, these guys are on another level. From the very start, theyâve been relentless in keeping us updated â not just with whatâs going on our end, but also chasing and coordinating all the outside agencies that normally slow things down. For us, itâs been completely hands-off. Theyâve taken the reins, done all the strategic organising behind the scenes, and just kept us in the loop.Weâve never felt so safe and looked after by a company. Before finding Lakes Mortgages, I spoke to about five other brokers⌠and honestly, I couldnât believe how unhelpful they were. All they seemed to do was point out problems â like that was their job â instead of finding solutions. Then I spoke to Phil (the owner and main broker), and within minutes I knew I was in good hands. Heâs got this calm, confident way about him â like a seasoned airline pilot whoâs seen it all and knows exactly what to do. Everything just became easy from that point.Nicola and Sarah have been brilliant too. Weâve dealt mostly with Nicola, who has a great sense of humour and somehow gets things done fast without ever making it feel stressful.If youâre looking for a mortgage broker, skipping over Lakes Mortgages just wouldnât make sense â unless youâve got a family member whoâs somehow as good as these guys. Theyâre an absolute asset to anyone looking to sort their finance, big or small.