Balanceart Design and Construction INC.
2026-07-13T17:50:19.357Z
⭐ 1 StarThis was one of the most disappointing contractor experiences I have had.I hired this company to install a concrete pad and was clearly told that the finished surface would have some brush lines but it will be all leveled, and will have professional appearance . Instead, the completed concrete is full of bumps, uneven spots, and poor finishing work. The surface looks rushed and far below what I would consider acceptable workmanship.To make matters worse, cement was splashed onto my gazebo curtains during the project, leaving them stained. There appeared to be little attention paid to protecting surrounding property or cleaning up properly after the work was completed.The biggest issue became apparent after the first rainfall. I was specifically assured that water would drain toward the fence. Instead, water pools and sits in multiple areas of the concrete, indicating that the grading and finishing were not done correctly. A concrete pad should not be holding water.What is most frustrating is that I paid the amount requested despite being extremely unhappy with the final result which I should not have but paid it anyway as they assured they will fix the bumps which they didnt. I tried to be patient and understanding throughout the process, but the quality of work simply does not justify the price charged.Based on the quality of this relatively small job, I would not have confidence in them handling a larger project.I am posting this review so that other homeowners can make an informed decision. My experience was poor, and I cannot recommend this company based on the workmanship, attention to detail, and overall quality of the finished product.