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4.50
348 reviews
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AI Summary
The reviews reflect a generally positive experience with friendly and compassionate staff and clean facilities, earning high praise for their care of pets. However, there are serious concerns from a few customers about poor handling of procedures and difficulties in communication regarding medication availability. Overall, while many appreciate the service, there are notable instances of dissatisfaction.
4
5
Wonderful staff an absolute pleasure visiting them Archie is so happy here.
5
Loveliest vet ever and well priced
5
Excellent vet & grooming services. My doggie has never come home from a vet or groomer so calm and happy. They are also not crazy expensive. You have ... More
Excellent vet & grooming services. My doggie has never come home from a vet or groomer so calm and happy. They are also not crazy expensive. You have to book grooming quite a bit ahead of time but it's definitely worth it knowing your fur baby is taken care of so well. We've dealt with more than one of the vets, it's not like there is one in particular you need to ask for. Less
5
5
Very friendly staff, beautiful and clean facilities.Thorough, professional and accurate with treatments
5
Great experience. I’ve been going to Bromhof vet for years with my family and had no issues. When we had to put our cat down due to her Kidney failur... More
Great experience. I’ve been going to Bromhof vet for years with my family and had no issues. When we had to put our cat down due to her Kidney failure, staff were very comforting. I recently brought my new baby Daisy and she was seen to with lots of love and kindness. Always helpful and there to only look after our fur babies Less
1
Worst experience at this vet. They used to have good vets there and I have been taking my pets there for years. Took my Maine coon for grooming under ... More
Worst experience at this vet. They used to have good vets there and I have been taking my pets there for years. Took my Maine coon for grooming under sedation. The cat was returned, fully shaved, to the skin and bleeding in several places. They double charged my husband when he fetched my cat. Took the cat back same afternoon. The in locum vet refused to tend to the wounds and both my husband and I were laughed at by both the receptionist and the practice manager. Vet was supposed to check other health issues under sedation. This was not attended to. They don't care about your animals. Could give no explanation for fully shaving the cat. It is very bad to shave this kind of cat, detrimental to their health. NEVER GOING BACK AGAIN. IF I COULD PUT ZERO STARS, I WOULD. Less