2026-11-08T18:18:13.312Z

ONE star because ZERO is not an option. Tech came to our house (on a brand new house warranty issue thru the builder) to unclog shower drain. Tech was SUPER! Friendly and professional. He got the water to drain but could not find any issues or anything in the filter he place to catch debris. Said we are good now. The office sent us a bill over $300 and noted the debris that was found. Completely false. Our in home security cameras recorded the tech telling us nothing could be found. When the office found out we had it recorded, he was very rude to my wife on the phone but they immediately reversed the charge to our credit card. This company has done the same thing multiple times in the past with other customers and able to get away with it. NO JUSTIFICATION TO CHEAT AND STEAL FROM PEOPLE

2026-10-31T15:46:14.953Z

We built in a new community and saw their service trucks throughout the building of our community (apparently the builders were using them). So we called to see if they would come out and attach our existing water system, they said yes! They were on time, very professional, friendly and very reasonable in price. We'll use this company for all our plumbing needs.

2026-10-22T16:32:26.797Z

I called Presto to have my septic tank pumped, and when Jason came out, he noticed a riser was missing on the solids side of the tank. He quickly gave me a fair, reasonable quote, had the materials the next day, and got to work—even in the rain!The ground was too wet to safely dig deep enough to install the riser, so they made the right call to stop and come back to finish. They returned today and completed the job, and I couldn’t be happier with the result.Jason was on time, hardworking, and willing to do what it took to get the job done right. They had to dig up quite a bit of the yard, and he put everything back so well it looked like they’d never been there. That kind of care and pride in your work makes a difference.I couldn’t have asked for better service. Presto, I hope you recognize what you have in Jason and take good care of him—he deserves a raise!

2026-10-19T20:32:06.560Z

Ken the service rep was able to identify the issue and suggest the remediation. Seems like more knowledgeable. Thank you Ken !!!