based on 28 reviews
We both struggled to get a mortgage due to our unique situation - Alex gave us the confidence to move forward! We cannot express how grateful we our to the level of detail - we had a tight deadline and he managed to pull it out the park!! Thank you!... More
We both struggled to get a mortgage due to our unique situation - Alex gave us the confidence to move forward! We cannot express how grateful we our to the level of detail - we had a tight deadline and he managed to pull it out the park!! Thank you! Less
Outstanding Service – Highly Recommended!I cannot thank Alex enough for the incredible support and dedication he showed throughout my mortgage journey. Despite my poor credit, he worked tirelessly to secure a great mortgage rate for me. From the very start, he was transparent, patient, and always available to guide and direct me through every step of the process.No challenge was too big for him—h... More
Outstanding Service – Highly Recommended!I cannot thank Alex enough for the incredible support and dedication he showed throughout my mortgage journey. Despite my poor credit, he worked tirelessly to secure a great mortgage rate for me. From the very start, he was transparent, patient, and always available to guide and direct me through every step of the process.No challenge was too big for him—he remained committed and proactive, exploring every possible option to make my dream of homeownership a reality. Thanks to his expertise and determination, I finally received the keys to my new home!I have already recommended him to my family and friends, and I will definitely use his services again in the future. If you're looking for a mortgage broker who truly cares and goes the extra mile, look no further. Highly recommended! Less
Once again Alex has delivered finding me a good rate for my mortgage renewal.I highly recommend Alex because he is always there to help. Many thanks again Alex. From Mrs Phitsamai O’Dwyer.... More
Once again Alex has delivered finding me a good rate for my mortgage renewal.I highly recommend Alex because he is always there to help. Many thanks again Alex. From Mrs Phitsamai O’Dwyer. Less
Mortgage chain where outstanding, from start to finish and after I collect my keys still making sure everything was ok and I was alright.I can’t thank Alex and he’s team enough for all their help, nothing was too much for them and answered any questions I had which made the process so much easier.I highly recommend them, great company and I will 100% be using them again.... More
Mortgage chain where outstanding, from start to finish and after I collect my keys still making sure everything was ok and I was alright.I can’t thank Alex and he’s team enough for all their help, nothing was too much for them and answered any questions I had which made the process so much easier.I highly recommend them, great company and I will 100% be using them again. Less
I found Alex through his YouTube videos, where he teaches and provides hints and tips for first-time buyers. I followed his work for a year until we decided to buy our first home. I downloaded all his materials and completed the checklists before starting the conversation. We booked the first session, and he explained everything in more detail. Throughout the process, he was always available eith... More
I found Alex through his YouTube videos, where he teaches and provides hints and tips for first-time buyers. I followed his work for a year until we decided to buy our first home. I downloaded all his materials and completed the checklists before starting the conversation. We booked the first session, and he explained everything in more detail. Throughout the process, he was always available either by phone or email to clarify any questions. He found us a really good mortgage product and was instrumental in handling the challenges we faced with delays from the solicitors. If you are a first-time buyer and need someone to guide you through the process, Alex and his team provide excellent customer service and are always available for support. Less
Alex is a proactive broker who is very methodical and focused. He goes to all the length and breadth of the mortgage market to secure you a mortgage deal based on your unique circumstances. Resilient and sticks with you all through the process.... More
Alex is a proactive broker who is very methodical and focused. He goes to all the length and breadth of the mortgage market to secure you a mortgage deal based on your unique circumstances. Resilient and sticks with you all through the process. Less
Alex Kerr is been very helpful and responsive during the entire process. Highly recommend him!!!
Alex was brilliant, top notch service. From start to finish he was transparent and efficient. Thank you Mortgage Chain
Alex is the most competent, client client centric, intuitive, mortgage and financial adviser we have had the pleasure of dealing with. Fully committed, rapid to respond and always made himself available. Would recommend 11/10.... More
Alex is the most competent, client client centric, intuitive, mortgage and financial adviser we have had the pleasure of dealing with. Fully committed, rapid to respond and always made himself available. Would recommend 11/10. Less
Thrilled with Mortgagechain! Alex and his team were our guiding light as first-time buyers, expertly navigating us through securing a mortgage and more. "Their transparency made every step clear, even when facing solicitor-related issues.". They turned potential stress into smooth sailing. I am immensely grateful for their dedication and highly recommend their warm, professional service, particul... More
Thrilled with Mortgagechain! Alex and his team were our guiding light as first-time buyers, expertly navigating us through securing a mortgage and more. "Their transparency made every step clear, even when facing solicitor-related issues.". They turned potential stress into smooth sailing. I am immensely grateful for their dedication and highly recommend their warm, professional service, particularly if you're facing a complex property purchase. Remember, even the best advisors can't cover every detail (like the snagging process), so do your own research too! #FirstHomeJoy 🏡✨ Less
Mortgage Chain delivered an extremely high-quality service to me throughout the whole process. Alex really went the extra mile a number of times. Aside from simply securing me a mortgage offer, he reviewed my Rightmove listing shortlist for potential issues, helped me interpret survey results, and made himself available to the estate agents and the conveyancer. You will easily find cheaper, but t... More
Mortgage Chain delivered an extremely high-quality service to me throughout the whole process. Alex really went the extra mile a number of times. Aside from simply securing me a mortgage offer, he reviewed my Rightmove listing shortlist for potential issues, helped me interpret survey results, and made himself available to the estate agents and the conveyancer. You will easily find cheaper, but the service offered by Mortgage Chain is worth every penny. I would not hesitate to recommend them to anyone. Less
I had an exceptional experience working with Alex and his team at Mortgage Chain as our mortgage broker. As first-time home buyers, my partner and I were initially overwhelmed by the complex world of mortgages. However, Alex's unwavering dedication and expertise guided us through the entire process with ease.Alex's commitment to finding us the best mortgage option was truly remarkable. He demonst... More
I had an exceptional experience working with Alex and his team at Mortgage Chain as our mortgage broker. As first-time home buyers, my partner and I were initially overwhelmed by the complex world of mortgages. However, Alex's unwavering dedication and expertise guided us through the entire process with ease.Alex's commitment to finding us the best mortgage option was truly remarkable. He demonstrated an impressive level of perseverance, ensuring that he explored every avenue until he identified the ideal solution for us. This level of dedication reassured us that we were in capable hands.What truly set Alex apart was his ability to simplify complex concepts. He took the time to patiently explain each step of the mortgage journey, ensuring that we were well-informed and comfortable with the decisions we were making. Even when we had questions, he was quick to respond to our emails, providing clear and concise answers that eased our concerns.In summary, Alex's professionalism, responsiveness, and expertise made our first-time home buying experience remarkably smooth. We couldn't be happier with the mortgage he secured for us. Without a doubt, we wholeheartedly recommend Alex to anyone seeking a mortgage. His commitment to his clients and his ability to simplify the process make him an invaluable asset in the world of mortgage brokering.Thank you once again Alex.Joe & Charlotte Less
Great service! Alex at Mortgage Chain made buying my first home possible. The team at Mortgage Chain are very responsive, always come back to quickly. The thing that sets Mortgage Chain apart from other mortgage brokers is their honesty, they are completely transparent in what your circumstance can achieve and will exhaust all possible options to making getting a mortgage a reality for you. Alex ... More
Great service! Alex at Mortgage Chain made buying my first home possible. The team at Mortgage Chain are very responsive, always come back to quickly. The thing that sets Mortgage Chain apart from other mortgage brokers is their honesty, they are completely transparent in what your circumstance can achieve and will exhaust all possible options to making getting a mortgage a reality for you. Alex was extremely help in resolving issues and providing great advice. I would absolutely recommend Mortgage Chain to anyone looking to get their first mortgage. Less
I’d give 10 stars if I could. Alex and his team went above and beyond to secure a good mortgage, despite the current market conditions. He was incredibly responsive, he replied within hours to all of my queries. Best customer experience I’ve ever had. As a first time buyer it was reassuring to have him during the whole process. I’m writing this review from our new home, thank you sincerely. See y... More
I’d give 10 stars if I could. Alex and his team went above and beyond to secure a good mortgage, despite the current market conditions. He was incredibly responsive, he replied within hours to all of my queries. Best customer experience I’ve ever had. As a first time buyer it was reassuring to have him during the whole process. I’m writing this review from our new home, thank you sincerely. See you in 5 years when it’s time to remortgage. Less
Alex Kerr - you’re the best - One of the best mortgage broker, he made our dream come true of buying our first house in uk . Best service , from start to end.... More
Alex Kerr - you’re the best - One of the best mortgage broker, he made our dream come true of buying our first house in uk . Best service , from start to end. Less
Good service from start to finish! Recently completed as a first time buyer. Highly recommend Mortgage Chain.
Phenomenon service by Alex and the team at Mortgage chain. Alway with you at every point of the process.
Thanks to our mortgage advisor Alex from Mortgage Chain! He guided us through the long and stressful process of buying our first house. He is friendly, attentive and knowledgable. Well done!... More
Thanks to our mortgage advisor Alex from Mortgage Chain! He guided us through the long and stressful process of buying our first house. He is friendly, attentive and knowledgable. Well done! Less
After a bad experience with our previous broker Alex was a breathof fresh air! He was honest & professional. The platform used is very user friendly & you are communicated with throughout the process. We will be back when it's time to remortgage!... More
After a bad experience with our previous broker Alex was a breathof fresh air! He was honest & professional. The platform used is very user friendly & you are communicated with throughout the process. We will be back when it's time to remortgage! Less
Mortgage chain provided us a swift response to my initial enquiry and quickly arranged a telephone appointment. My broker Alex Kerr and admin team Kirsty Butler was professional and knowledgeable and found a product which suited our needs perfectly. We were recommended a Mortgage chain affiliated solicitor and our application is now underway with plenty of communication along the way. So far so g... More
Mortgage chain provided us a swift response to my initial enquiry and quickly arranged a telephone appointment. My broker Alex Kerr and admin team Kirsty Butler was professional and knowledgeable and found a product which suited our needs perfectly. We were recommended a Mortgage chain affiliated solicitor and our application is now underway with plenty of communication along the way. So far so good and would highly recommend Mortgage chain. Many Thanks to Alex Kerr, Kirsty Butler and Team. Less
After going through 2 flaky mortgage advisors (1 even ghosted us) via estate agents, my wife discovered Alex from Mortgage Chain on Youtube.Unlike the first advisor we dealt with, Alex didn't give up on us after the first bank didn't come up with the offer we needed. In the end he got us a fantastic mortgage deal with the lowest interest rate we could have hoped for given the current economy.Alex... More
After going through 2 flaky mortgage advisors (1 even ghosted us) via estate agents, my wife discovered Alex from Mortgage Chain on Youtube.Unlike the first advisor we dealt with, Alex didn't give up on us after the first bank didn't come up with the offer we needed. In the end he got us a fantastic mortgage deal with the lowest interest rate we could have hoped for given the current economy.Alex and his team have been super-awesome all the way, keeping in touch with us at every step.His professionalism and extensive knowledge and contacts have definitely took a huge amount of stress off our shoulders as first time home buyers.We can't thank him enough for his help Less
I used Mortgage Chain ("MC") to support me with a Remortgage (incl. repayment of equity loan) and Alex and team did a really good job. It was my first remortgage so Alex helped answer a lot of queries (very promptly) and concerns along the way. MC also have a great portal which helped with supply of documents and correspondence. Only small area for improvement is MC could have been a little more ... More
I used Mortgage Chain ("MC") to support me with a Remortgage (incl. repayment of equity loan) and Alex and team did a really good job. It was my first remortgage so Alex helped answer a lot of queries (very promptly) and concerns along the way. MC also have a great portal which helped with supply of documents and correspondence. Only small area for improvement is MC could have been a little more proactive in explain the full process (e.g. at what point Equity Loan forms could be submitted to Target), that said I did throw a lot of queries their way as I was learning loads too! I'd happily recommend MC. Less
We came across Alex's videos on Youtube - amazing content, full of tips and tricks that you should follow if you are a first time buyer and don't know where to start. We decided to trust him with our first house and we don't regret it. He and his team helped us with everything from start to finish and we got our mortgage! We'll definitely think of Alex and his team next time we need to go through... More
We came across Alex's videos on Youtube - amazing content, full of tips and tricks that you should follow if you are a first time buyer and don't know where to start. We decided to trust him with our first house and we don't regret it. He and his team helped us with everything from start to finish and we got our mortgage! We'll definitely think of Alex and his team next time we need to go through this process again. Less
I don’t really know where to start but I’ll go back to when I stumbled across one of Alex’s videos on YouTube.I’d had a bad time several years ago which left me with not the best credit rating to say the least. Yet here was someone, saying they could help someone like me get a mortgage, so I thought I’d give it a try.I wasn’t expecting to much at first but after an initial call and chat he told ... More
I don’t really know where to start but I’ll go back to when I stumbled across one of Alex’s videos on YouTube.I’d had a bad time several years ago which left me with not the best credit rating to say the least. Yet here was someone, saying they could help someone like me get a mortgage, so I thought I’d give it a try.I wasn’t expecting to much at first but after an initial call and chat he told me I was in with a chance and a few weeks later here I was with an AIP.I found a lovely property and the mortgage was in place. There were definitely a few dramas along the way (none done to mortgage chain) but just to have someone like Alex to fight your corner is worth it’s weight in gold, to many to mention, but for example if I wanted some information off the solicitor he’d fob me off with some jargon. A quick e-mail to Alex and all of a sudden the solicitor would miraculously have all the answers.There’s so much more I could put here but I want to keep it brief and say I just can’t recommend this company enough, this isn’t a sales pitch I am genuinely so thankful I came across them.So a big thank you to Mortgage Chain & Alex you’ve been amazingJamie Less
Alex at mortgage chain was amazing and went above and beyond to assist us. He made sure we were able to complete on our specified date and sorted through any complications quickly and efficiently. Would definitely recommend him and his company.... More
Alex at mortgage chain was amazing and went above and beyond to assist us. He made sure we were able to complete on our specified date and sorted through any complications quickly and efficiently. Would definitely recommend him and his company. Less
If you want a company that values customer service, communication and reliability, then look no further. I cannot fault how Alex from Mortgage Chain handled my case. He was reassuring when I needed it, attentive, helpful and always available! The process I went through was not an easy one, but at no point did I ever think that Mortgage Chain Ltd were not pulling their weight or were slacking off.... More
If you want a company that values customer service, communication and reliability, then look no further. I cannot fault how Alex from Mortgage Chain handled my case. He was reassuring when I needed it, attentive, helpful and always available! The process I went through was not an easy one, but at no point did I ever think that Mortgage Chain Ltd were not pulling their weight or were slacking off. The expertise they have and the advice they gave was invaluable and I now have an amazing new forever home because of them! It is without hesitation that I recommend them wholeheartedly! Less