2026-06-16T09:27:44.476Z

Alex was very supportive throughout the whole process. We hit a little bump in the road but that was smoothed over. When it came to any problems in the application he was very quick to get a hold of! Good advice and support when it came to getting my home survey report from the surveyor which was important to me because I’m a first time buyer. Would definitely use Alex and his team again. Thank you!

2026-06-09T15:53:07.152Z

We have used Mortgage Chain twice now, first for a new mortgage and then again to refinance and we would highly recommend them. The service has been professional, personal, and easy to follow from start to finish. Alex provided excellent customer service throughout, taking the time to explain our options clearly and guiding us through each step of the process. His advice made us feel confident and secure in our decisions. A friendly, knowledgeable team that genuinely cares about its clients.

2026-04-20T22:23:55.561Z

Thank you to Alex and the Mortgage Chain Team! Amazing experience from start to end. My matter was complexed and particularly challenging at times. Alex was patience, claim, composed and never lost sight of the task at hand, overall a true professional who knows mortgages inside out. He always had solutions to any issues which arised and got me the deal I wanted. I will definitely be using the Mortgage Chain again! Thanks guys!

2026-04-09T19:24:16.331Z

Professionalism, care for our needs and there when you need an advice.Thank you, Alex Kerr

2026-04-04T07:51:16.545Z

Alex and his team have been amazing! We couldn’t have secured our rural property without them! I would 100% recommend them. They’re knowledgeable, friendly, open, kind, patient and get the job done. They kept me up to date every step of the way and when a challenge popped up they reassured me it would all be resolved. Having someone with this type of experience is worth the money. If you have a complicated case Alex and his team should be your first choice! Thanks again for helping me to get my dream home 🏡

2026-04-01T13:24:23.390Z

"I can’t thank Alex enough! Despite my adverse credit, he was patient, professional, and very quick to respond. He turned my dream into a reality when I thought it wasn't possible. Highly recommend his services to anyone. Good luck and thank you!"

2026-04-01T00:00:00.000Z

I can’t thank Alex enough! Despite my adverse credit, he was patient, professional, and very quick to respond. He turned my dream into a reality when I thought it wasn't possible. Highly recommend his services to anyone. Good luck and thank you!

2026-03-30T15:01:14.825Z

Outstanding Service – Highly Recommended!I cannot thank Alex enough for the incredible support and dedication he showed throughout my mortgage journey. Despite my poor credit, he worked tirelessly to secure a great mortgage rate for me. From the very start, he was transparent, patient, and always available to guide and direct me through every step of the process.No challenge was too big for him—he remained committed and proactive, exploring every possible option to make my dream of homeownership a reality. Thanks to his expertise and determination, I finally received the keys to my new home!I have already recommended him to my family and friends, and I will definitely use his services again in the future. If you're looking for a mortgage broker who truly cares and goes the extra mile, look no further. Highly recommended!

2026-02-26T00:00:00.000Z

Alex was very supportive throughout the whole process. We hit a little bump in the road but that was smoothed over. When it came to any problems in the application he was very quick to get a hold of! Good advice and support when it came to getting my home survey report from the surveyor which was important to me because I’m a first time buyer. Would definitely use Alex and his team again. Thank you!

2026-02-09T10:32:56.774Z

Alex and team provided a really professional and streamlined experience. I had 100% confidence in their experience in handling my specific situation - and most importantly found a really good Mortgage deal. Highly recoomend

2026-01-22T11:37:56.267Z

2026-01-13T11:57:49.676Z

Great quick and simple! Would recommend 10/10

2026-01-03T22:24:20.125Z

I'm a First Time Buyer and was very short on time, Alex helped me along the whole process, going above and beyond to ease my worries when anything unexpected (to me) happened till completion day. Always very quick responding and available when needed. It's not an easy process, but with Alex's help, it was as easy as it can get.

2025-08-08T14:43:16.888Z

Highly recommended. Always responsive and reliable.

2025-08-02T07:19:59.442Z

Alex and the team were great. Very clear instructions throughout the process and very quick to respond. I highly recommend their services

2025-08-01T00:00:00.000Z

I approached Alex after finding Mortgage Chain through one of his YouTube video guides, as I was honestly completely out of my depth and did not know the first thing to do when starting the process of buying my first home. Alex made everything understandable in an engaging manner and answered all of the questions I had about the potential minefield that buying a property can become. Everything was dealt with quickly and explained in both detail and in a way I could understand. Throughout the process of dealing with conveyancing we faced multiple issues, due to errors on the side of my seller’s solicitors. Alex and his team continuously went out of their way to ensure that all mortgage related matters were handled correctly, promptly and without issues. This also included personally contacting both conveyancers and estate agents, and helped to get the process moving. There were multiple delays towards the end of the process regarding exchanging and completing, again due to errors caused by the seller’s solicitors. This meant that I had to complete on the day my mortgage offer came to expire, which fell through into the next day with no margin for error or delay. Naturally this was a cause of anxiety for anybody, however I have had a history of severe anxiety and what meant the most to me out of the whole experience is that after contacting Alex asking about what my options were he dropped everything. Mortgage Chain then did everything possible to ease my anxiety and help the process complete, whilst putting everything in place incase I couldn’t complete. Just the fact that they clearly care about their clients like family speaks volumes. Without a shadow of doubt I will be contacting Alex when the time to remortgage comes up, as the level of professionalism demonstrated is not something easily found these days. Thank you so much Alex and the whole team at Mortgage Chain for everything!

2025-07-01T21:40:38.705Z

Our house search took five long years, and we seriously viewed four houses. Alex’s exceptional responsiveness made all the difference—he always replied within hours and was ready with rechecked paperwork each time we went for a viewing. Thanks to him, the mortgage in principle was on paper on the day of every viewing, giving us the option to move quickly and confidently - to pounce! 🙂His presence and thorough preparation kept the whole process smooth and stress-free. The fourth house was our dream home and we had a breeze of a house purchasing process. We couldn’t have asked for a better mortgage broker.

2025-06-12T00:00:00.000Z

Alex’s advice and guidance is levels above average. His passion and drive to get you sorted is top class. Alex becomes a part of your journey and remains by your side every step. If you are a first time buyer then look no further than Alex Kerr. The main man!!

2025-06-09T00:00:00.000Z

The best mortgage advisor that I had. He was able to tell from the beginning that there shouldn't be any problems with the mortgage application, and after 2-3 weeks, I received my application approval. I highly recommend.

2025-04-13T00:00:00.000Z

Outstanding service from Alex, was in a sticky situation due to blemishes on my credit file, other advisors just tried to get me on any deal, where as Alex gave me advise on what to do be in a better situation which I’m grateful for and guided me through the whole process.

2025-03-28T09:33:16.323Z

We both struggled to get a mortgage due to our unique situation - Alex gave us the confidence to move forward! We cannot express how grateful we our to the level of detail - we had a tight deadline and he managed to pull it out the park!! Thank you!

2025-03-28T00:00:00.000Z

I struggled to get a mortgage due to my unique situation - Alex was brilliant - quick and efficient and made our dream a reality!

2025-03-28T00:00:00.000Z

We were in an extremely tricky situation with our mortgage application due to the higher loan amount we wanted to borrow and the fact that both of us have second jobs. We had already applied twice, only to be rejected without any explanation, leaving us completely lost. To make matters worse, the previous mortgage brokers we worked with offered no help or guidance, and even after consulting several other brokers, no one could identify the reasons for our rejections—until we met Alex. From the moment we spoke to Alex, we knew we were in good hands. He was the only broker who could pinpoint the issue, and instead of seeing it as a roadblock, he took it on as a challenge. He worked tirelessly to find the best possible solution and, incredibly, managed to secure our mortgage in just two weeks! I cannot thank Alex enough for his incredible support, dedication, and expertise. He was transparent, patient, and always available to answer our questions and guide us through every step of the process. I will recommended Alex to all my family and friends. If you’re looking for a mortgage broker who genuinely cares, goes the extra mile, and gets results, look no further. Highly recommended!

2025-02-27T00:00:00.000Z

Outstanding Service – Highly Recommended! I cannot thank Alex enough for the incredible support and dedication he showed throughout my mortgage journey. Despite my poor credit, he worked tirelessly to secure a great mortgage rate for me. From the very start, he was transparent, patient, and always available to guide and direct me through every step of the process. No challenge was too big for him—he remained committed and proactive, exploring every possible option to make my dream of homeownership a reality. Thanks to his expertise and determination, I finally received the keys to my new home! I have already recommended him to my family and friends, and I will definitely use his services again in the future. If you're looking for a mortgage broker who truly cares and goes the extra mile, look no further. Highly recommended!

2025-02-03T18:26:36.180Z

Once again Alex has delivered finding me a good rate for my mortgage renewal.I highly recommend Alex because he is always there to help. Many thanks again Alex. From Mrs Phitsamai O’Dwyer.

2025-01-28T00:00:00.000Z

Mortgage Chain has been amazing! We've had a trickier situation than most when it's come to securing a mortgage because of being self employed, and we actually went through a couple of brokers before we found this one. Alex has been great from start to finish - always having the time for our many questions being first time buyers and never giving up on our complicated case. We were beginning to think it just wasn't possible for us, but Mortgage Chain made it possible! I really couldn't recommend Alex and his team enough, it's been stressful but with these guys fighting our corner we've felt we've been in great hands.

2024-12-18T00:00:00.000Z

As a former bankrupt I doubted I could get a mortgage. I found Alex through his YouTube channel as that is where I find so many experts in their fields these days. After initial conversations Alex was on the case. As a first time buyer I was very happy to be guided through each step. I think that's where Alex's strength lies. He is an expert in every step. It's not cheap but in my opinion is worth every penny. I have my mortgage but as I'm still awaiting my structural survey results I feel a bit in limbo. Here's hoping for a great outcome.

2024-12-04T00:00:00.000Z

We found Alex (Mortgage Chain) through his YouTube channel, which made the mortgage process feel achievable. Alex was professional and responsive, providing balanced advice in a dynamic market. The online portal made document sharing easy, and the initial steps moved quickly, allowing us to focus on viewing properties. However, there were some issues: we were initially referred to a solicitor who didn't handle new builds, and the insurance follow-up was lacking. Additionally, the costs were higher compared to other brokers. Despite this, we were pleased with the outcome and would recommend Alex and Mortgage Chain. If you feel you need minimal support during the application process, consider researching different brokers and their fees before committing

2024-11-07T00:00:00.000Z

I had a great experience with Alex, we had an initial call where he told me I wasn’t ready and gave me the steps to take to be ready in a few months. I did all that and came back and he held my hands every step of the way. He was always a phone call or email away whenever I needed. When we had an undervaluation in the property, he got us through it and looked for another borrower. Eventually got us a discount on the property. Will highly highly recommend him to any first time buyer especially when you need someone to hold your hands through the process. Thanks very much, Mortgage Chain.

2024-10-31T00:00:00.000Z

We used Mortgage Chain as first time buyers with one poor credit history (missed payments). Alex guided us through the process, was a wealth of knowledge and gave us the confidence that we would be able to get a mortgage. Our offer was accepted on the Monday, and before the end of the same week we had our full mortgage offer! We have now completed on our property, and we would not hesitate to use Alex again.