What our clients say about us
4.80
64 reviews
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AI Summary
The reviews highlight a mix of experiences with the braiding service. Pros include skilled braiding, accommodating staff, and beautiful results with reasonable pricing. On the downside, several customers reported issues with unclear or deceptive pricing changes, unprofessional behavior, and negative experiences regarding service quality.
5
Amazing service! The women were very nice. Their prices were reasonable. Good music and they’re so kind. I would recommend you to go to Agnes for brai... More
Amazing service! The women were very nice. Their prices were reasonable. Good music and they’re so kind. I would recommend you to go to Agnes for braiding services! Less
1
this lady is a scam artist. she recently move location where she doesn’t have much. i went to her and i needed a wash and didn’t have anyplace to wash... More
this lady is a scam artist. she recently move location where she doesn’t have much. i went to her and i needed a wash and didn’t have anyplace to wash it so she choose to pick up a bucket the painters were using to washing my hair then tell me it’s $50… after that she gave me 6 braids going back extremely short and cut the ends because she didn’t want to braid it out. i’m not a professional braider and i have enough sense to know you don’t cut the end. My hair was so white and flakey….not tight ant all everything wrong and this scam artist hit you with crazy prices at the end. DONT GO TO HER THERES A MILLION OF BRAIDERS WHO WILL TAKE CARE OF YOU PROPERLY AND PROFESSIONALLY. and she will sit there and argue with you if you try to explain yourself. she highest charge her website says for cornrows is 150 explain how she charged me $120 for this ?? she also mention money back on her site if you don’t like it that’s a lie!!! she argued with me for that even though it clearly states that on her site! Scammmer scammer scammmer alert ‼️ Less
5
Agnes is super talented! It was tricky finding her location in the Silver Spring mall, but she’s located in the mall on the ground floor next to TJ ma... More
Agnes is super talented! It was tricky finding her location in the Silver Spring mall, but she’s located in the mall on the ground floor next to TJ maxx in “Phoenix Salon Suites” Less
1
Extremely Unprofessional and Deceptive Pricing I had an appointment for knotless and regular box braids, and we initially agreed on a price of $250 b... More
Extremely Unprofessional and Deceptive Pricing I had an appointment for knotless and regular box braids, and we initially agreed on a price of $250 because my hair is short. After she started separating the hair, she suddenly changed the price to $300, which was not what we agreed upon. On top of that, I left with regular box braids instead of the knotless ones I requested. She requires a $50 deposit via Cash App, which I understood, but never mentioned anything about needing cash for the remaining payment. I didn’t have cash, but since I paid the deposit through Cash App, I expected to pay the rest that way too. She refused and treated me like a criminal when I had to leave to get cash from an ATM. The entire experience was ridiculous. After sitting for over 6 hours, one of the braids even fell out on my way to the ATM. I felt like I was being treated unfairly and disrespected. I don’t know if it’s because of poor business practices or something else, but I cannot recommend this place to anyone. There are also other reviews mentioning price changes, so beware! If you can’t braid short hair, don’t start a service you can’t complete. This was an unprofessional and frustrating experience from start to finish. Less
4
Agnes is an excellent braider. The only con is pricing isn’t clear. For my service she made up the price when I got there and I felt I was a bit overc... More
Agnes is an excellent braider. The only con is pricing isn’t clear. For my service she made up the price when I got there and I felt I was a bit overcharged. I still paid though because the style came out beautiful and she worked fast! Less
5
Agnes was very accommodating! Both she and her assistant did an amazing job on my knotless braids and the colors used (4/27) looks gorgeous!