I rented a broken(which I wasn’t aware at the time) fridge from them on Friday and it was delivered Saturday afternoon. I noticed after two days and my food spoiling that it wasn’t freezing or getting cold I called them and express my concerns. I was someone will come out and take a look at it which was yesterday and it still wasn’t fixed call again today just to get attitude from one of the mana... More

I rented a broken(which I wasn’t aware at the time) fridge from them on Friday and it was delivered Saturday afternoon. I noticed after two days and my food spoiling that it wasn’t freezing or getting cold I called them and express my concerns. I was someone will come out and take a look at it which was yesterday and it still wasn’t fixed call again today just to get attitude from one of the managers. No one offered to replace food that went bad and was extremely ghetto about the situation the only thing I can say is that they offer to replace the refrigerator after the fact that the manager got ignore with me so I declined. Will never recommend or shop here again. Less

great exceptional friendly positive customer service.

Love Premier Rental! Mrs. Mattie got Me approved and my new fridge delivered in no time. Courteous, Great Customer Service and very Affordable Pricing! They have a repeat customer in Me for sure💙🩵... More

Love Premier Rental! Mrs. Mattie got Me approved and my new fridge delivered in no time. Courteous, Great Customer Service and very Affordable Pricing! They have a repeat customer in Me for sure💙🩵 Less

Scott is horrible and unprofessional. His lack of professionalism is incredible. He treats employees as if they are nothing. He should appreciate those working for him. The way this business is ran is horrible. Anyone renting from here should be prepared too have roaches and bed bugs. It’s filthy there. Does Scott care? Nope. He only cares about himself. The ones who have been renting from there ... More

Scott is horrible and unprofessional. His lack of professionalism is incredible. He treats employees as if they are nothing. He should appreciate those working for him. The way this business is ran is horrible. Anyone renting from here should be prepared too have roaches and bed bugs. It’s filthy there. Does Scott care? Nope. He only cares about himself. The ones who have been renting from there for years good luck with your new little critter friends because you can’t rent an exterminator. And just too be clear this is not a former employee but I will stand for those who have been done wrong and had too sit at their desk in this nasty environment. Less

When you refer someone you get nothing don’t do it even if you keep calling about it they will give you the run around

Premier is high there prices are high. They took the whole last payment of 165.00 when my payment is 99.00. I'm happy I'm done with them.

FULL

World winning customers services at the Salem location in Dayton Ohio

I love my extended family I've been a loyal customer for 6 years. Paul your good with me 👍💯

The staff is always so kind and helpful and I have had nothing but amazing experience with premier rentals

Friendly staff ,fast and efficient delivery

Very friendly and easy to deal with and great prices.

Nathan and Scott they are the best people and they work with us and it’s amazing company

I really love premier rental in Troy, that are very friendly and kind and help with what you need and get back with you im a timely manner. And very affordable for your everyday needs... More

I really love premier rental in Troy, that are very friendly and kind and help with what you need and get back with you im a timely manner. And very affordable for your everyday needs Less

I got a 65” inch TV. It’s really nice and shows good color.

Great customer service, low payments and they will work with you

Scott and his guys are the beat! They have great product and will work with you! The delivery guy is awesome also! I will never rent from anywhere else ever again! My entire family now rents with Premier in Troy!!... More

Scott and his guys are the beat! They have great product and will work with you! The delivery guy is awesome also! I will never rent from anywhere else ever again! My entire family now rents with Premier in Troy!! Less

Great customer service

Delivery driver is friendly

They helped me not only find a new to me built in dishwasher but also helped me find someone to install it for me. Great customer service and support I will be recommending them.... More

They helped me not only find a new to me built in dishwasher but also helped me find someone to install it for me. Great customer service and support I will be recommending them. Less

I have ordered many things and have been impressed always with items and with service, I have been renting for over 11 years.

Definitely very awesome got me in and stuff delivered fast. And will work with you on almost anything I would recommend them in a heartbeat. A+ service... More

Definitely very awesome got me in and stuff delivered fast. And will work with you on almost anything I would recommend them in a heartbeat. A+ service Less

Ur store is amazing and they are absolutely amazing and Scott and mason they did amazing job

Premier is my #1 recommended spot . Not only easy affordable payments ,they have great friendly customer service. Also will come to you to pick up payment if you can't get to them.AWESOME!... More

Premier is my #1 recommended spot . Not only easy affordable payments ,they have great friendly customer service. Also will come to you to pick up payment if you can't get to them.AWESOME! Less

They was very professional, paid attention to what I want and set up a payment agreement for what I want and he explained the contract to me. And he's seem to be understanding. So for now the little time I spent there I will give him a based on the small time. But we will continue to see in I will give in update when my purchase is finished.... More

They was very professional, paid attention to what I want and set up a payment agreement for what I want and he explained the contract to me. And he's seem to be understanding. So for now the little time I spent there I will give him a based on the small time. But we will continue to see in I will give in update when my purchase is finished. Less

The service was great nice people

Awesome experience there very professional

I used to rent from premier years ago and they have always worked with me. When it came time to get a few items when we got our new home my only choice was Premiere. We have a few items and they really make our house feel like a home. Thank you Premier... More

I used to rent from premier years ago and they have always worked with me. When it came time to get a few items when we got our new home my only choice was Premiere. We have a few items and they really make our house feel like a home. Thank you Premier Less

They have THE best customer service and friendliest people to work with.

I called a nother Rental company , and they gave me a used unit , then I sent it back and called Premier Rental and Purchased and they came out the next morning and I just love my own stove !... More

I called a nother Rental company , and they gave me a used unit , then I sent it back and called Premier Rental and Purchased and they came out the next morning and I just love my own stove ! Less

I know Everytime I use Google I always find what I am looking for

Excellent customer service, staff is super friendly and helpful

Very professional and helpful. They also work with you on whatever issue may come up.

They have better deals than their competition and definitely more friendly

Very professional and great to work with. I had what I needed the same day I called in. And the washer is working great

Got what I need. Always very friendly.

Good place to rent from. They were very polite respectful things wasn't hard at all to get and get done.

I will continue renting with them been doing it since 2018. The customer service is great.

Everyone there is friendly fast and understanding!!!! Haven’t had one issue out of them at all highly recommend

I'm renting a stove from premier they delivered it the next day I like that I really like Scott the manager I think he is cool and very nice

Absolutely love this place. I had never heard of them until recently buying my new house . They were extremely patient with figuring out paperwork and finding out what we needed. Then on delivery the front way of our home is very difficult to get large items in. They took the time to help take the railing off to get the fridge in the door. The delivery guys were amazing. They will definitely keep... More

Absolutely love this place. I had never heard of them until recently buying my new house . They were extremely patient with figuring out paperwork and finding out what we needed. Then on delivery the front way of our home is very difficult to get large items in. They took the time to help take the railing off to get the fridge in the door. The delivery guys were amazing. They will definitely keep getting my business! Less

This staff communicates, is very professional, expedited the merchandise and products to my residence, after a short verification process. I am pleased thus far!... More

This staff communicates, is very professional, expedited the merchandise and products to my residence, after a short verification process. I am pleased thus far! Less

Great customer service!!!!!

It was a easy and fast process they helped me with what I needed and they were quick with a delivery I would go back again highly recommend

Fast & very easy process! We love how fast we recieved our stove.

Was able to get everything I needed. Process was quick and easy. Will definitely go back.

Easy, fast and friendly. I love the workers there, very helpful and friendly to all needs.

It been about 2 weeks since I got my new tires. They are great 👍

I have got a couple of things from them and I have always had a great experience with them

Friendly service, and I even got same day delivery. I'm disabled, I got what I wanted and never had to leave my home. HOW IS THAT FOR SERVICE!! TY PREMIER, YOUR AWESOME.... More

Friendly service, and I even got same day delivery. I'm disabled, I got what I wanted and never had to leave my home. HOW IS THAT FOR SERVICE!! TY PREMIER, YOUR AWESOME. Less

Premier Rental is great! They sold me a very high quality mattress with low, bi-weekly payments and the option to pay it off early. They delivered it straight to my door and were very helpful & friendly!... More

Premier Rental is great! They sold me a very high quality mattress with low, bi-weekly payments and the option to pay it off early. They delivered it straight to my door and were very helpful & friendly! Less

Amazing people, amazing delivery time, amazing in general

Absolutely loved the treatment we received there. Went in for a sofa & love seat and it was delivered the very next day! And at the time they said they would be here. Stormy was very helpful and SUPER nice. She gave great advice on the products we looked at. She even helped us make our final decision on the living room furniture we picked! She didn’t hover, she allowed us to look through the show... More

Absolutely loved the treatment we received there. Went in for a sofa & love seat and it was delivered the very next day! And at the time they said they would be here. Stormy was very helpful and SUPER nice. She gave great advice on the products we looked at. She even helped us make our final decision on the living room furniture we picked! She didn’t hover, she allowed us to look through the showroom floor without any pressure. She answered every question we had! Stormy was an absolute gem for sure. The gentleman that delivered the furniture was so nice and personable as well. Just friendly and so polite! I say they BOTH deserve a huge pat on the back and recognition! Have nothing but good things to say abt them and the store! Can’t thank them enough for everything they did for us! Less

They were super nice until I got stuff for them. Then they acted like they didn’t want to be bothered when my stuff was delivered. A piece of it was broke. They supposedly was going to fix it so I called them about something else that I wanted that they were supposed to get back with me. It didn’t matter if it was bigger small it’s just the point the same energy you gave me when I was getting the... More

They were super nice until I got stuff for them. Then they acted like they didn’t want to be bothered when my stuff was delivered. A piece of it was broke. They supposedly was going to fix it so I called them about something else that I wanted that they were supposed to get back with me. It didn’t matter if it was bigger small it’s just the point the same energy you gave me when I was getting the other stuff should’ve been what you put into getting me the other stuff that I wanted. Then they tried to say we’ve only been a customer for such amount of time because they were having issues with getting it, but had they told me what was going on or just ordered me one we wouldn’t be in that situation I called and was asking them about the other thing that I wanted and they ended up telling me yeah we were coming out today to do your fix your cabinet I was like how was you coming out today if you guys never even called me and made an appointment to come out like we told you the other day I was like you never told me anything long story short everything peaches and creams with them when your first getting stuff but after your customer they’re not worth having Less

They were fast with approvals. Fast and prompt with delivery and great customer service!! I appreciate their availability and service. Would definately recommend!!... More

They were fast with approvals. Fast and prompt with delivery and great customer service!! I appreciate their availability and service. Would definately recommend!! Less

Hi love it there because they have always worked with me helped me change out when I needed to change furniture always been very patient with me and have helped me a lot and they make sure that I always knew all the specials so very good job I will be returning to them when I get this paid off... More

Hi love it there because they have always worked with me helped me change out when I needed to change furniture always been very patient with me and have helped me a lot and they make sure that I always knew all the specials so very good job I will be returning to them when I get this paid off Less

I just love them. I've been purchasing from them for over 20 years. They've never disappointed me. 🤗

Premier furniture has helped me a lot over the years. And when my tv went out last week I was able to go put $5 down and had it set up an hour later. Nice friendly they good people. And will work with you if need be!... More

Premier furniture has helped me a lot over the years. And when my tv went out last week I was able to go put $5 down and had it set up an hour later. Nice friendly they good people. And will work with you if need be! Less

Mrs. Janet was awsome, she helped me get my mother a bed in a hurry. She is now sleeping like a baby. This is the second time I have rented with Premier and they have been great thus far! Expensive way to purchase an item but definitely worth it in a pinch.... More

Mrs. Janet was awsome, she helped me get my mother a bed in a hurry. She is now sleeping like a baby. This is the second time I have rented with Premier and they have been great thus far! Expensive way to purchase an item but definitely worth it in a pinch. Less

Been coming here for years

Easy peasy, lemon squeezy!!

The owner is just a silly little guy.

Simple processing and quick service . No credit checks and no hassle . Everything you want and need for a price that won’t break the bank. I love the deals they also offer around the holidays especially. Don't miss out, come check it out. !... More

Simple processing and quick service . No credit checks and no hassle . Everything you want and need for a price that won’t break the bank. I love the deals they also offer around the holidays especially. Don't miss out, come check it out. ! Less

I love them more then other rentals companies out there

My entire family and myself have used premier rental for years!!! They have GREAT customer service and if I ever need anything they are just a phone call away or stop in. No hassles at all! I have and will recommend Premier rental to family and friends!... More

My entire family and myself have used premier rental for years!!! They have GREAT customer service and if I ever need anything they are just a phone call away or stop in. No hassles at all! I have and will recommend Premier rental to family and friends! Less

👍👍

Oh my gosh I've been with premier rental as long as I can remember they always have. Nice products electronics furniture the delivery drivers are very respectable quick deliveries you name it it goes on and on the staff is very well trained with experience it goes on and on I am in year number 18 and it's been wonderful to know that you have someone like Scott and Paul and his team thank pre... More

Oh my gosh I've been with premier rental as long as I can remember they always have. Nice products electronics furniture the delivery drivers are very respectable quick deliveries you name it it goes on and on the staff is very well trained with experience it goes on and on I am in year number 18 and it's been wonderful to know that you have someone like Scott and Paul and his team thank premier for being there when we need you Less

I was very impressed with Premier Rental. I went in picked my furniture and they guaranteed me it would be at my home within hours. I received a courtesy call when they were in route. Thank you ⭐️ ⭐️⭐️⭐️... More

I was very impressed with Premier Rental. I went in picked my furniture and they guaranteed me it would be at my home within hours. I received a courtesy call when they were in route. Thank you ⭐️ ⭐️⭐️⭐️ Less

Very polite and professional. Delivery crew was very respectful of my home. I’ll not hesitate to use Premier Rental again.

They worked with me to get me a stove before the holidays. They are awesome. Thanks premier.

Great Fast customer service

I love renting from Premier Rental. The staff here are extremely nice, and always willing to go over and beyond to make their customers satisfied. They definitely care about their customers, unlike other rent to own companies that only seem to care about $$$.... More

I love renting from Premier Rental. The staff here are extremely nice, and always willing to go over and beyond to make their customers satisfied. They definitely care about their customers, unlike other rent to own companies that only seem to care about $$$. Less

Very nice respectful people and What a recommend these people to anybody

Very nice staff, go above and beyond for customers! Awesome discount for veterans. Same day delivery most of the time . Quick and efficient set ups. Highly recommended by our family .... More

Very nice staff, go above and beyond for customers! Awesome discount for veterans. Same day delivery most of the time . Quick and efficient set ups. Highly recommended by our family . Less

These people are amazing! They do everything they can to work with you when you’re struggling. They are very professional, very sweet, I have try to have any issues with them at all. In my opinion, they’re better than RAC. And I was with RAC for over five years.... More

These people are amazing! They do everything they can to work with you when you’re struggling. They are very professional, very sweet, I have try to have any issues with them at all. In my opinion, they’re better than RAC. And I was with RAC for over five years. Less

Great service excellent people they took their time and were so very caring during the dropoff of our furniture ❤️

I had never heard of premier before moving to the area I have always been very iffy about rental places due to a bad experience with one. I decided to give them a try and I was very pleased. Upon entering the Dayton location I was greeted more than enough times! By every single staff member. I let them know I was looking around and they said take your time and if you have any questions don’t be a... More

I had never heard of premier before moving to the area I have always been very iffy about rental places due to a bad experience with one. I decided to give them a try and I was very pleased. Upon entering the Dayton location I was greeted more than enough times! By every single staff member. I let them know I was looking around and they said take your time and if you have any questions don’t be afraid to ask. I found the set I wanted and our worker was very informative I don’t remember her name because I’m bad with names but the two woman we had were wonderful. They did our application quick and approved us and had our furniture delivered the very next day. They said between 5 and 7 and they was there right at 5 which in my experience was a first. Normally I would have been waiting till 7 or after. Thank god that was not the case my delivery men were top of the line. They assured the furniture was positioned exactly how I wanted it and made sure I was completely satisfied before leaving overall 10/10 Less

Awesome customer service & fair prices ! They go above and beyond for each customer!

Love it here the best

They didn't have an item that I wanted, but Scott ordered it for me anyway. Was very pleased.

They where very helpful had great customer service and they did they thing with pick out my refrigerator and stove &washer and dryer I love it

Everything was great.

When I say they are fast, effective, and genuine - I MEAN FAST, EFFECTIVE, & GENUINE! Their employee Roegina needs a raise. From the first phone call to after delivery she truly cared. She made sure the application process went smoothly. She was very patient with me while I was shopping. She was not pushy nor rushed me whatsoever. After the delivery, she even went the extra mile to call me and ma... More

When I say they are fast, effective, and genuine - I MEAN FAST, EFFECTIVE, & GENUINE! Their employee Roegina needs a raise. From the first phone call to after delivery she truly cared. She made sure the application process went smoothly. She was very patient with me while I was shopping. She was not pushy nor rushed me whatsoever. After the delivery, she even went the extra mile to call me and make sure everything was in order. Brandon and Antuan were fast and efficient with the delivery. Premier Rental was truly a blessing to my life. I pray that the company is truly grateful for these employees that go above and beyond for their customers. You do not come across good employees these days. Thank you. Less

They are very helpful and the prices are reasonable they top any rental place around by far

Bought head board and bedframe and the young man who delivered and set it up was awesome! Great customer service as well!

This place is super awesome there prices are great and they are very helpful I will be renting more from them but they also help build your credit that's another great thing... More

This place is super awesome there prices are great and they are very helpful I will be renting more from them but they also help build your credit that's another great thing Less

I have been renting from here since Linden Ave all of you guys have made my experience excellent I need something I call in and have with in 2 hours have gotten 2 sets of tires from you all be amazing customer service furniture and appliances and everything was so easy and simple and of course amazing experience Thank You... More

I have been renting from here since Linden Ave all of you guys have made my experience excellent I need something I call in and have with in 2 hours have gotten 2 sets of tires from you all be amazing customer service furniture and appliances and everything was so easy and simple and of course amazing experience Thank You Less

Been doing business with Premier for several years now and they have ALWAYS met my needs. Love Management Paul and Scott are AWESOME !!

I’ve been with Premier for so long. Excellent customer service. They call to make sure I’m satisfied with my purchases. I’ll always rent from them

I love it

Always great customer service I’ve been purchasing with them for 10+ years. Scott, Paul and the rest of the premier team it’s always a pleasure doing business with you. Thank you for everything you do!!!!... More

Always great customer service I’ve been purchasing with them for 10+ years. Scott, Paul and the rest of the premier team it’s always a pleasure doing business with you. Thank you for everything you do!!!! Less

Always help with what I need and good prices , wonderful group of people to work there

Very nice she helped me find what I wanted and it was delivered the next day. The delivery drivers was very helpful and pleasant.

Awesome people and great product and prices.

Very friendly staff awesome product with a big variety

Friendly staff. Great products! Awesome deals

This is one of the nicest places to get anything from. Very friendly customer service. I recommend company to anyone.

They are all very nice and work with you and very understanding as sometimes life gets in the way. I would suggest them to everyone I know. Very very satisfied... More

They are all very nice and work with you and very understanding as sometimes life gets in the way. I would suggest them to everyone I know. Very very satisfied Less

Staff is very friendly and nice no trouble out of them

Amazing friendly staff amazing product absolutely love my computer and speaker I got you guys are the best keep up the great work

Everyone who works here is great and I would recommend them clean store great selection on what you need or want easy payment options will definitely work with you... More

Everyone who works here is great and I would recommend them clean store great selection on what you need or want easy payment options will definitely work with you Less

Amazing staff and great product love my computer I got

The staff is super friendly. They answered all my questions and helped me make the best decision on my purchase

The place was clean and staff were friendly and very helpful! The prices are affordable with flexible payment options depending on what your needs are.... More

The place was clean and staff were friendly and very helpful! The prices are affordable with flexible payment options depending on what your needs are. Less

They have a great group of people working there. Excellent customer service!

Super nice and friendly staff! They Have a large selection and you’ll get it the same day.

Great selection and friendly people. As one of their first customers when they opened the Troy store it has been a pleasure shopping small.

Great service and understanding people

Yes a very good place to rent I’ll keep renting from a long time

Awesome customer service. Stormy goes above and beyond for everyone... Congratulations stormy on your I have a washer and dryer from them and on the second my new couch will be arriving at my new apartment I can't wait thanks again you guys are the best . And for anyone out there that's needing anything big small they have it all furniture appliances speakers radio tires you name it they have it... More

Awesome customer service. Stormy goes above and beyond for everyone... Congratulations stormy on your I have a washer and dryer from them and on the second my new couch will be arriving at my new apartment I can't wait thanks again you guys are the best . And for anyone out there that's needing anything big small they have it all furniture appliances speakers radio tires you name it they have it if not I bet they can find it LOL Less

Premier is awesome! Especially Stormi! -Becky R!

Amazing people great places to rent

They are very helpful with everything and they are so very kind about everything.

Great service!

I got a washer and air conditioner from this company.. they treat their customers with respect and will work with you to make payments you can afford and with same day delivery.. I will continue to do business with them as long as they are in business... More

I got a washer and air conditioner from this company.. they treat their customers with respect and will work with you to make payments you can afford and with same day delivery.. I will continue to do business with them as long as they are in business Less

Friendly people, very clean store, the manager will listen to all your concerns!

They are the best and very helpful

The best place in town they will help you out with everything you need

Very nice service really nice quality items really nice prices I would recommend anyone to go and check them out

This place will not let you down! Great items and great prices. We’ve gotten quite a few pieces from here and they are great quality! Delivery was fast and they make sure everything’s put together for you and it’s where you want it in your home! Give this place a shot! We love it!... More

This place will not let you down! Great items and great prices. We’ve gotten quite a few pieces from here and they are great quality! Delivery was fast and they make sure everything’s put together for you and it’s where you want it in your home! Give this place a shot! We love it! Less

Ehhh can't say much about them.

They are so awesome there!

The people at premier rentals are very nice and very helpful

The owner is a very unprofessional man who will talk over you, raise his voice, and talk to you as if you're less than a person. Doesn't deserve to own this business at all.... More

The owner is a very unprofessional man who will talk over you, raise his voice, and talk to you as if you're less than a person. Doesn't deserve to own this business at all. Less

Absolutely best place around hands down. Completely caught me off guard with their hospitality. Quick and easy. No 100 questions and so on. Very friendly people, quick delivery and everything. I been to all rental places and by far this is the best. No one can tell or convince me otherwise. Got to check this place out. They will take care of you, just like you we're family.... More

Absolutely best place around hands down. Completely caught me off guard with their hospitality. Quick and easy. No 100 questions and so on. Very friendly people, quick delivery and everything. I been to all rental places and by far this is the best. No one can tell or convince me otherwise. Got to check this place out. They will take care of you, just like you we're family. Less

Clean new store, great staff, great products... recommend this company to all.

Nice people with quality products

People seemed rushed and not to really know what was going on. Maybe have more information available.

I love premier I been with them for many years they have good service. Premier is a good place to go and shop for furniture appliance and anything else that you need the employees there are very helpful and they are very nice and they greet you with hello welcome to Premier. I was shot there anytime and will referral friends and family.... More

I love premier I been with them for many years they have good service. Premier is a good place to go and shop for furniture appliance and anything else that you need the employees there are very helpful and they are very nice and they greet you with hello welcome to Premier. I was shot there anytime and will referral friends and family. Less