Heller Construction
2020-01-12T00:00:00.000Z
Where do I begin? First off, a little background... In early Nov. 2019, a common pipe leak in my condominium complex created a disaster for my family. The water damage destroyed my kitchen/dining room area. The damage it caused devastated us as my property insurance informed me that the entirety of my kitchen had to be replaced! This included removing my cabinets, appliances, granite counter tops, removing drywall/insulation, dehumidifying, and replacing everything. This included the cabinetry and counter tops as the originals were damaged during removal. The condition of my condo (water damage remediation/no functional kitchen) made it unsuitable to reside in. Obviously, this was very disconcerting being so close to the holidays. My number one priority was to get my family back in our condo as soon as possible. My property insurance gave me my estimate and I went to work. I went through multiple companies but didn't like the answers they gave me (prices, time-frame of completion). Fortunately, I was able to find Shawn through Yelp. Immediately when I met him, I was relieved. He said he could get it done in a week!!! He was very forthcoming and had a no nonsense attitude when it came to discussing what needed to be done in a realistic manner which I truly appreciated. After showing him my insurance estimate, he said he can definitely work with that whereas other companies basically scoffed at the low estimate. Some quotes were sometimes triple the price of the estimate. Note, some general contractors told me upfront that they don't deal with insurance companies. I wasn't sure why at the time but I immediately found out in the coming weeks. The next month was a pain as communicating with my property insurance agent was a time-consuming endeavor. It was already December and no action was done save the immediate repair of the leak and drying. There was a lot of back and forth with me and my agent on the estimate and the Thanksgiving holiday created additional delays. What Shawn did next is what really made me know I made the right decision. Shawn actually talked with my insurance agent to negotiate! Shawn told me he's dealt with property insurance before and it shows. He fought for me and even got the estimate approved for almost 35% more of the original estimate! So basically he got me more money for rebuilding my kitchen! That alone deserves the 5 stars... All the negotiation was great but would mean nothing if the work wasn't up to par. When he said he could finish in a week, Shawn meant it. From when his construction team started, it was complete one week later! I was ecstatic as I was able to move back in before Christmas! The work itself was amazing. The new cabinets and counter tops were beautiful as you can see in the photo. I'm still amazed how timely everything was finished. All in all, I am very happy and fortunate to have dealt with Shawn for my construction needs. There will be no hesitation on who I will call for future needs. If you look at my profile, I do not write Yelp reviews hardly at all (this might be the second?). Honestly, I can even write many more paragraphs on what Shawn and his team did that I didn't have a chance to mention. This review was important for me to post as Shawn and his Heller Construction team are fantastic to work with and I wanted to make sure people know that. Couldn't be happier!