Black Diamond
2022-07-05T01:49:37.018Z
Black Diamond inspected and installed my home with a new roof. They are responsive problem-solvers and provide quality shingle options for installing new roofing. They will also answer all your questions about price and do a thorough inspection before they begin the work. I had an older roof with several layers of old shingles, and I was worried about finding additional problems once the old shingles were removed. They walked me through the process and gave me a couple of bids - one for a worst-case scenario and another based on their best estimation after an inspection. Older roof jobs can be tricky because you can't always see the full scope of work up front, but they worked with me to give me the whole picture. No other roofing company gave me the same quality salesmanship or care during the bidding process.There was a slight snafu when they did the work because the weather was erratic, and a tarp flew off during a torrential downpour, which caused a temporary leak. Even though I freaked out, Black Diamond was 100% responsive and professional, and they fixed everything to my satisfaction. Also, they provided me with a discount for the accidental hassle. I'm sharing this story because it's a testament to their dedication to customer service and problem-solving abilities. $hi% happens from time to time, despite everyone's best efforts. And when it does, you want to work with accountable folks who care about making things right. Black Diamond Roofing is a company that will do just that. The new roof looks great, and I'm grateful for their accountability and dedication to customer service at a fair and reasonable cost. You'll be in good hands if you hire Black Diamond Roofing in the Portland area.